SHARON SHIBLEY
** *** ****** **., *******, NC ***27 · 919-***-****
*********@*****.***
Dedicated and meticulous Accounting Administrator with over 20 years of experience in fast paced office settings. Driven to provide efficient, accurate and high quality support.
EXPERIENCE
12/2009 – 03/2019
CLAIMS ADMINISTRATOR, flow mini of raleigh
Performed initial client assessment and analysis to begin research process.
Maintained detailed service and customer records.
Monitored factory recalls and campaigns to stay on top of changes.
Input all documents into BMW record management system.
Ordered and distributed office supplies while adhering to fixed office budget.
Coordinated calendars and schedules for management team.
Indexed, categorized and stored physical records.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Offered key software expertise for programs like CDK, ADP office wide.
Screened and sorted incoming mail, faxes, and deliveries, routing to appropriate department.
Answered multi line phone system by 2nd ring and asked open ended questions to transfer callers to appropriate department or staff member.
Placing purchase orders on any/all expenditures.
Maintained break room.
Entered details such as labor ops and defect codes into CDK system.
Ran weekly schedules for my department to make corrections into accounting.
Credited BMW credit notes daily.
01/2007-06/2007
ACCOUNTING CLERK, crossroads nissan
Checked vehicle documents for errors and accuracy while updating into ADP.
Monitored status of accounts receivables, and payables to facilitate efficient processing.
Processed all incoming and outgoing invoices and payments.
Linked with vendors and customers to resolve discrepancies.
Assessed data and information to review entries, calculations, and billing codes to proofread.
Applied appropriate codes to invoices, files and receipts to keep records organized and easily searchable.
Reviewed GL entries and assessed accuracy.
Communicated with accounts receivable customers to reconcile invoice payments.
Entered figures using 10 key calculator to compute data quickly.
Received and processed paperwork for titles, new license plates, and renewals.
Performed diverse office assistance functions as required.
Worked with modern switchboard console to handle high volume of multiple calls at once.
Obtained signatures for financial documents and internal and external invoices.
Directed guests and routed deliveries, and courier services.
12/2000-12/2008
ACCOUNTS PAYABLE, ACCOUNTS RECEIVABLES, LEITH TOYOTA SCION
Liased with vendors to communicate payment status.
Processed new vendor applications and submitted for approval.
Entered purchase orders, invoices, and payments into company accounting system.
Communicated with other departments to verify purchases.
Reconciled fuel statement monthly.
Generated and mailed updated statements.
Reconstructed accounting records from clients checks and cash receipts.
Compiled general ledger entries on short schedule with nearly 100% accuracy.
Processed payments and applied to customer balances.
Entered details such as payments, account information and call logs into ADP system.
Ordering offices supplies as needed monthly.
Worked on multi line switchboard.
Filling in for cashier in parts/service.
EDUCATION
06/1974
DIPLOMA, CARTER HIGH SCHOOL
Typing I & II majors.
SKILLS
Claims processing
Recalls/Open Campaigns
Data Entry
Multi-Line Switchboard
Records Management
W-9 taxes
Multitasking/prioritization
Team Player
ACTIVITIES
I have worked in area hospitals as a volunteer with the patients and the public. I have had training in Excel software, Reynolds & Reynolds, CDK, Word, Dealertrak, ADP. I also have had training for a Notary.