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Medical Office Customer Service

Location:
Tucson, Arizona, United States
Posted:
May 04, 2019

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Resume:

Pam Hinkle

Green Valley, AZ

Cell: 949-***-**** Email: ac9at3@r.postjobfree.com -

KEY ADMINISTRATIVE SKILLS

oMedical Office Management Software

oCopy/Scan/File

oICD9

oCM S/CPT coding

oHIPAA

oMedical Terminology

oMedical Billing-EMR

oInsurance Verification

oCMS-1500

oMail/Postage

oSocial Networking

oKeyboarding

oMS Office

oTelephone Etiquette

EDUCATION

oAmerican College of Healthcare in Riverside, CA (Billing/Coding/Medical Office) Graduated: 6/2010

oSt. Anthony High School in Long Beach, CA General Ed: Diploma

PROFESSIONAL EXPERIENCE - Most Recent to Last

Temple Bat Yahm

Office/Reception Newport Beach CA. 92660: (8-16 tp 2 -17)

Duties included. Phone: 949-***-****

oAnswering phones/Customer Services

oDirecting calls/ Taking Messages

oSorting/Distributing Mail/ Meter Postage for Outgoing Mail

oCreated and maintained New and Existing Member files and demographics.

oLogging checks, creating, distributing correct paperwork for correct departments

oTyping Welcome Letters, Creating Labels

oCreating Name Badges, various files/ projects

oMaintained all files. Paper and Electronic

oResponsible for All Entry and Exits through Security gated campus

oHelping Customers at the Temple’s Gift Shop

oLogging in Members for Services- Setting up the Chapel and the Sanctuary

oPrepared/ mailed business campaigns

oProficient in all business machinery

Dr. Brian Heller

Medical Office/Reception Costa Mesa, Ca: ( 4-7-15)

Duties included: Phone: 919-***-****

oAnswering phones/Customer Services

oScheduling appointments

oChecked in and out patients

oPosted Insurance/Co-Insurance/Co pays electronically into QuickBooks and Chiro-Software

oEntered CPT codes into patients file

oCreated and maintained New and Existing patient’s files and demographics.

oRoomed patients-Assisted Doctors with therapy

oAssisted Doctors with X-ray processing

oFollow up or reschedule missed appts.

oVerifying insurance/email

oWorker’s Comp. Authorization

oTracking Medical Results

oBalancing of monies taken in daily/Opening/Closing

oDaily preparation for following work day, both electronic and manual records/Files

oMedical records processing

oPrepared/ mailed business campaigns

oProficient in all business machinery

oMedical Terminology

Dr. Robert Blackman Riverside, CA; (2010-2012)

Medical Office/Reception Phone: 760-***-****

Duties included:

oAnswering phones/Customer Services

oWorked with Electronic Files

oRead Doctor’s note

oMedical Terminology

oLegal Terminology

oHands on Experience

oScheduling appointments

oChecked in and out patients

oRead and Verified EOB’s

oPosted Insurance/Co-Insurance/Co pays

oVerifying insurance/medical biller/coder

oWorker’s Comp. Authorization

oTracking Medical Results

oBalancing of monies taken in daily

oDaily preparation for following work day

oMedical records processing



Contact this candidate