Denise W. Baker, FNP-C

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Street, SW • Hickory, NC 28602

Contact: 828-***-**** • Email: ac9as6@r.postjobfree.com Family Nurse Practitioner with more than 20 years’ experience as a Registered Nurse working in mission-critical healthcare environments; expert communicator with the ability to build teams and streamline internal processes for optimum healthcare delivery. SELECTED AREAS OF EXPERTISE:

Chronic Condition Care Patient Education Healthcare Plan Development Elder Care Patient Care Continuity Triage/Prioritization of Care Coordination of care Physical Assessment Supervisory Experience PROFESSIONAL PROFILE:

Graduated from Simmons College May 2018 with MSN, specializing as a Family Nurse Practitioner

Hospice/Palliative Care Nurse Practitioner

Over 20 years’ experience as a Registered Nurse, including eight in an Operating Room, one as a homecare Nurse and six years in Long-Term care

Research, training and supervisory experience

Admissions for Catawba Regional Hospice (last five years)

Knowledgeable about LTC insurance, Medicaid and Medicare rules

Healthcare plan development and implementation

Expertise working with healthcare teams, including physicians EDUCATION:

Masters of Science, Nursing, Simmons College, Boston, MA 05/2015 - 05/2018 BS, Nursing, Western Carolina University, Asheville, NC 08/2010 - 07/2012 ADN, A-B Tech Community College, Asheville, NC 08/1995 - 07/1997 CLINICAL EXPERIENCE

Clinic FNP 11/2018 – present

CVS Minute Clinic, Hickory, NC

Job Description: Assess, diagnose, and treat acute care conditions. Specific Duties:

Denise W. Baker, FNP-C Page 2

• Assess patient, determine differential diagnosis, and provide treatment for acute illness

• Initiate treatment for chronic condition management

• Refer to primary care providers for ongoing health needs. Hospice/Palliative Care NP/Team Lead 07/2018–11/2018 Carolina Caring/Catawba Regional Hospice, Hickory, NC Job Description: Perform face to face visits to gather data for recertification for hospice. Palliative Care provider. Manager over hospice admissions team. Specific Duties:

Gather subjective and objective information from patients to determine recertification.

Diagnose and treat acute conditions

Treatment of chronic conditions

Manage admissions team composed of 5 RNs.

Admission Registered Nurse / Hospital Liaison 08/2012 – 07/2018 Catawba Regional Hospice, Hickory, NC

Job Description: Assess patients and determine healthcare plan delivery priorities; inspect their homes, complete admissions paperwork for compliance. Specific Duties:

Consult with and make recommendations to the Attending Physician and Medical Director regarding patient status and hospice appropriateness

Perform a thorough physical evaluation and medication reconciliation; attend to the needs of the patient at the time of admission

Coordinate with pharmacy consultants, review patient condition and derive medication strategies to meet the requirements of the patient treatment plan

Collect data and complete admissions documentation requirements; develop an initial treatment plan based on consultation with the patient and caregiver

Review insurance and explain benefits and coverage; educate the patient and caregiver on hospice services and philosophy

Observe and document patient symptoms in order to verify Medicare Hospice Services compliance

Complete ICD-10 coding for hospice diagnosis and related illnesses

Developed and implemented a hospice protocol training manual MDS Coordinator 08/2011 – 08/2012

Center on Aging and Health, Erwin, TN

Job Description: Oversee the care plan team, aid in the development of care plans and coordinate therapy, MD / NP and interdisciplinary team activities for residents. Denise W. Baker, FNP-C Page 3

Specific Duties:

Create and manage PPS and OBRA scheduling

Perform quarterly restraint reduction reviews; train CNAs, LPNs and RNs on documentation protocols, procedures and requirements

Evaluate each resident and determine their training needs (therapy, restorative nursing, etc.); conduct chart audits

Analyze patient needs and coordinate care for proper placement in LTC, ALF or home return with home health services; Coordinate community resources Case Manager / Nursing Rehabilitation Supervisor 2008 – 2011 Lutheran Home West, Hickory, NC

Job Description: Develop care plans, perform quarterly and annual resident assessments and supervise rehabilitation nurses and CNAs. Specific Duties:

Audit Medicaid and Medicare reimbursement and Resource Utilization Grouping documentation; collaborate with medical teams to implement treatment plans

Monitor and audit CNAs and LPNs on their chart documentation; provide training and retraining to ensure full compliance with documentation standards

Meet with patients, families and medical care teams; assess patient needs and determine proper placement (LTC, ALF or home care) OTHER EMPLOYMENT

2007 – 2008, Catawba Medical Center, Hickory, NC, OR Staff Nurse 2005 – 2007, VA Medical Center, Asheville, NC, Level II Registered Nurse / Coordinator of Orthopedics / Infection Control Nurse

2003 – 2005, Yancey Nursing Home, Burnsville, NC, 2003 – 2005 2002 – 2003, Maxim Healthcare, Burnsville, NC, Home Care Registered Nurse / Officer Manager / Habilitation Technician

1997 – 2002, Mission St. Joseph’s Hospital, Asheville, NC, Staff Registered Nurse / Part-Time Shift Supervisor

SPECIALIZED TRAINING / CERTIFICATION

FNP Certification through AANP

International Honor’s Society Phi Theta Tau

American Nurses Association/ North Carolina Nurses Association

BLS

DOT Medical Examiner Certification

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