Greensboro, NC 27408
Payroll/HRIS professional who responds to shifting business needs and priorities in systematic and methodical ways. Excels at implementing operational assessments, and conducting functional requirements analysis for businesses of all sizes. Recognized for professionalism, high degree of integrity, maturity, positive attitude, and commitment to excellence. Professional Experience
Heritage Home Group, Inc—High Point, NC June 2018—January 5, 2019 Payroll Manager (Contract)
Joined the organization June, 2018 as Payroll Manager. Responsible for the management of a complex bi-weekly payroll for approximately 1600+ employees in a large number of states across 4 companies. Position included broad knowledge of PeopleSoft, KRONOS, ADP and various third party vendors for benefits, garnishments, taxes, check production and direct deposits. Was responsible for the management of all activities involved in collecting employee time through agency reporting.
Worked along with technical personnel in the maintenance of systems utilized for the processing and reporting of payroll to include an HRIS analyst, off shore People Soft technical support and local KRONOS technical personnel.
Supervised the tasks and activities of one in office payroll administrator and one virtual payroll administrator.
Note: Company filed Chapter 11 and closed business operations in December 2018. Acronis Inc. –Burlington, Ma November 2017—February 23 2018 Sr. Payroll Specialist (Contract)
Temporary contract position (4 mos.) reporting to the company controller. Fill-in for permanent employee out on maternity leave. Performed all tasks related to payroll processing; collection, entry, and production of pay for 500+ employees representing 5 different corporations utilizing ADP’s Workforce Now. In addition to payroll processing, funded 401k accounts, registered new states for tax ID numbers, amending tax returns, led year-end W2 efforts, updated gl journal entries, produced adhoc reports on demand and ran monthly reports to aid in business decisions.
Care.com—Waltham, MA May 2017—November, 2017
Payroll Subject Matter Expert (Contract)
Workday Payroll Implementation Analyst
Provided expertise, leadership and hands-on support for a Workday Payroll implementation project in 2 phases which included:
Phase I Support for system requirement definitions which included: o System configuration
o Transactional processing
o Identified and recommended automated solutions for manual processes o Testing
o System Testing
o Parallel Processing (2 prior payrolls back to back)
Phase II Data Conversion
o Employee History
o Change management (identification and recommendations for changing internal processes to ensure successful ongoing Workday payroll processing) o Supported legacy payroll production operations
Oxford Global Resources – Beverly, MA Oct 2016-Jan 2017 Payroll Tax Specialist/Analyst (Contract Position)
Provided payroll tax assistance – 3rd and 4th quarter tax filings for 560+jurisdictions nationwide.
Filled year end while the company transitioned to ADP to handle Payroll taxes.
Assisted in the implementation of tax filing for 2017 via ADP.
Researched and rectified federal and state agency inquiries.
Formed business relationships - federal, state and local agency to rectify late, inaccurate filings from prior quarters and prior years.
Set up new tax jurisdictions for 4 EIN’s whenever state or local entity was added to payroll. Electronic Commerce Incorporated—Elkhart, Indiana April 2015 - Sept 2016 Senior Business Consultant/Analyst
Worked with clients and internal personnel to implement Empower, the companies HRIS/Payroll application. Analyzed the client’s current configuration and converted data from their system to Empower. Validated results, made database set-up recommendations to the client, and ensured a successful conversion to Empower. The following represents the duties of the position:
Translation of business requirements to operational processes and services through system analysis
Analyzed client’s current configuration to determine best methods of integration to new system, with emphasis on eliminating manual processes
Helped client in the determination of system and role security and the most effective set-up for company and role level security
Converted data from customer legacy system to Empower.
Validated results, adjustments/recommendations to the database
Documented business processes/analyzed procedures to meet evolving business requirements
Built test cases to determine the accuracy of converted data and process outcome expectations
Assessed the impact of current business procedures on end users/stakeholders and determined reporting needs for both employees and HR/payroll personnel
Conducted full 3 payroll cycle parallel tests
Salem State University – Salem, MA August 2013 – December 2014 Manager of Payroll
Supervised the day-to-day operations of payroll including all workflow, staff responsibilities, scheduling, disbursements, issue resolution, report generation, and validating and reconciling payroll data to auditing, accounting and payroll specifications
Served as Commonwealth liaison for university on all payroll related matters. Attend meetings and provide insight to Commonwealth on policies and procedures as they relate to university payroll
Provided leadership and expertise on any and all payroll system elements of HR/CMS and other Commonwealth systems as well as implementation and coordination of same to university’s financial and other personnel/payroll related applications or processes
Reconciled payroll for monthly close and year-end compares payroll expense to budgeted expenditures
Worked with payroll and budget staff to identify payroll shifts from State to local funds (and vice versa) to optimize use of State funds and minimize tuition remission
•Assisted in development, maintenance and improvements to a position tracking mechanism to project salary levels as part of budget monitoring function
Proficient in use of all Commonwealth applications and utilities as they relate to payroll system including but not limited to HR/CMS, LCM, Doc Direct, Information Warehouse, SSTA and other applications as developed and released by the Commonwealth
Prepared schedules, reconciliations and analyses for payroll accruals, payroll and fringe benefit expenditures, variations in payroll expense from year-to-year and other payroll related analysis associated with annual audits and or special reports.
Oversight and recommendation of staff training and development related to Commonwealth and university system, policies and procedures
Managed adherence to weekly, monthly and annual payroll schedules and deadlines as established by Commonwealth and university.
State of MA, Office of Labor/Workforce Development – Boston MA Feb 2010 – Aug 2013 Payroll/Personnel Processing Supervisor
Oversaw multi-billion dollar state/federal payroll
Supervised administrators in processing payroll/personnel & travel for 3600 employees
Provided guidance on human resources/payroll and labor exceptions
Supervised/resolution of HRIS system updates of employee funding charges using LCM labor exception processing
Worked with State’s worker’s compensation analysis to reconcile/process checks/adjustments
Participated annually in NAGE union, managed “manager pay increases”, use or lose documentation, W-2 forms, processed retirements, buy out compensation
Onboarded/trainined - new staff administrators, cross trained existing staff for growth/continuity Payroll Analyst (Contract Position) Feb 2009 –
Commonwealth of MA – Office of State Comptroller
Analyzed system inaccuracies/recommended solutions
Assisted departments with payroll adjustments prior to final payroll
Managed mandatory/voluntary payroll deductions, coordinated/managed pretax MBTA program
Provided expertise – in business processes on payroll processing/tax administration
Synchronized versions of PeopleSoft payroll software
Developed various data models and queries using the Commonwealth’s Information Warehouse
Tested systems modifications, enhancements – HRCMS input/changes/problem resolution
Labor/Union contract review/recommendations – compliance as it relates to payroll, including but not limited to pay differentials, additional pay, union dues, agency fees, special compensation issues Ceridian Corporation - Wakefield, MA June 2005 – December 2008 Business Analyst II—Implementation
Responsible for understanding client/organization’s direction, structure, and requirements for implementing payroll/hris system
Documented and analyzed required information and data
Prepared requirements, specifications, business processes and recommendations
Responsible for technical design specifications for payroll/hris system
Defined test conditions
Developed accurate and complete test plans
Assisted in enforcement of project deadlines and schedules
Applied project standards consistently
Developed internal and external meeting objectives and agendas
Prioritized multiple tasks effectively
Fidelity Investments - Merrimack, N.H. November 2004 – May 2005
Business Analyst—Fidelity Human Resources and Payroll Operations
• Tested all new processes impacting payroll and human resource systems
• Provided problem resolution for tax related issues
• Intermediary between implementation and functional operation areas for all new processes and issues regarding their effective operation
• Translated payroll/human resource system changes into the detailed steps necessary to implement the changes in HRMS without creating negative impacts to clients’ employees Livingstone College - Salisbury, N.C. Jan 2003 – May 2004 Director of Assessments, Associate Professor, School of Education and Social Work Automatic Data Processing - Minneapolis, Mn. (January 1990 – April 2002) Major Account Executive(5 years)
Human Resources Software Systems Implementation Specialist(2 years) Field Service Representative(3 years)
Account Manager(2.5 years)
Ph.D. The University of Iowa, Educational Administration
NCCU, M.A., Counseling and Measurements
NCCU, BA., History and Education
Oracle, ABBA, Great Plains, Ceridian, ADP, PeopleSoft, Workday Professional Affiliations
• Phi Delta Kappa Honor Society in Education
• International Society for Technology in Education
• Society for Human Resource Management
• Certification, American Payroll Institute, Certified Payroll Professional (CPP)
• Certification, Society for Human Resource Management, Professional in Human Resources (PHR)