Elizabeth Uzzell
Sheppard AFB, TX 76311
********@*****.***
Career Objective
Dedicated Human Resources Generalist/Specialist who leverages initiative and resourcefulness to deliver excellent customer service to the customers I serve.
Authorized to work in the US for any employer. Willing to relocate to the Austin, TX area. Willing to travel 50%.
Work Experience
Office Manager
Clinics of North Texas-Dr. Soe-Ni Kong Cardiologist
November 2018 to Current
Oversaw daily operations for high-volume interventional cardiology practice that treated 25+ patients each day.
Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development of 13 employees.
Managed annual budget, working closely with physician to achieve optimal productivity and practice growth.
Assisted in physician credentialing and license renewal.
Scheduled procedures, managed pre-certifications, and verified insurance coverage.
Made proactive more efficient through workflow improvements, detail-oriented process changes, and increased focus on customer satisfaction.
Coded and billed all office and hospital claims to ensure proper reimbursement.
Initiated HIPPA-related compliance policies and procedures.
Office Coordinator
Dr. Konappa Murthy - Wichita Falls, TX
October 2017 to November 2018
Oversaw daily operations for a gastroenterology practice that treated 25+ patients each day.
Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development, of 2 employees.
Managed annual budget, working closely with physician to achieve optimal productivity and practice growth.
Assisted in physician credentialing and license renewal.
Scheduled procedures, managed pre-certification, and verified insurance coverage.
Made proactive more efficient through workflow improvements, detail-oriented process changes, and increased focus on customer satisfaction.
Ensured we exceeded the quality measures for MIPS in EMR (Practice Fusion).
Coded and billed all office and hospital claims to ensure proper reimbursement.
Initiated HIPPA-related compliance policies and procedures.
Ensured the quality measures for MIPS and meaningful use in Practice Fusion (EMR) are met with high percentages.
Transcription of all History and Physicals as well as office progress notes. I appeal claims that were initially denied or paid incorrectly based on CPT and diagnosis codes.
HR Benefits Specialist
United Regional Health Care System - Wichita Falls, TX
March 2007 to April 2016
Extensive background in HR specialist affairs, including experience in employee recruitment and retention for the School-To-Work Program, staff development, benefits and compensation, HR records management, and compliance.
Demonstrated success negotiating win-win compromises, writing personnel manuals, corporate policies and management reports.
Checked Kronos to ensure School to Work recipients kept the contractual hours of work for continued eligibility.
Plan Administration of the following programs:
Tuition Assistance Programs -School-To-Work -Tuition Reimbursement -FNP Programs.
Leader Scholarship Program.
High School to Healthcare scholarship for HS seniors.
Direct contact for Form 5500 and nondiscrimination audits.
Birthday card recognition.
Milestone recognition based on tenure.
New employee benefits presentation.
Resolve benefit and retirement issues
Educate employees on resources available.
Entered new hire and QLE benefit changes in compliance with plan documents.
Updated detailed Excel spreadsheets.
Assisted employees during the annual wellness and benefit enrollment process.
Paid invoices due to insurance vendors monthly for health, vision, dental.
Assisted with accounts receivable.
Medical Billing Specialist
Suggs Eye Center-Wichita Falls, TX
August 2006-May 2007
Reason for leaving: Starting working nights at United Regional Health Care System as transcription in March 2007 and decided it was a better job opportunity to go full-time so I could work from home.
Worked closely with the Practice Manager and responsible for all aspects of Revenue Cycle, insurance verifications, billing, insurance reimbursement, patient collections, cash payment posting, patient services and coding, claim rejections, and claim appeals.
Researched and resolved patient issues, respond to inquiries by staff regarding patient account issues, and sending monthly invoices to patients.
Performed coding for professional services including evaluation and management, diagnostic and procedures.
Education
General Diploma
Rider High School - Wichita Falls, TX
August 1990 to May 1994
Vernon College-1995 Phlebotomy Certification
Skills
Type 80 wpm (20+ years)
Microsoft Excel (10 years)
Microsoft Word (22+ years)
Microsoft PowerPoint (8+ years)
Outlook email and calendar (15 years)
Toastmasters (2 years)
Multi-line telephone system (22+ years)
Insurance claims processing/auditing with Blue Chip (6 years)
Scanner, fax, copier, e-mail (22+ years)
Photoshop (Less than 1 year)
10-key by touch calculator (25+ years)
Lawson HRIS (6 years)
Medisoft software (7 years)
Medical Transcription (22+ years)
Quality Auditor (6 years)
Toastmasters (Less than 1 year)
Medical Claims Processing (5 years)
Human Resources-Benefit Specialist
HRIS (6+ years)
Recruiting (6+ years)
Billing/Coding (20+ years)
Accounts Payable (6+ years)
Accounts Receivable (6+ years)
Office Management (6+years)
Accounting (6 years)
Receptionist (22+ years)
Scheduling (25+ years)
Typing (25+ years)
Payroll (8+ years)
Bookkeeping (15+ years)
Microsoft Office (22+ years)
Data Entry (25+ years)
Licenses
Driver's License 15742867 TX
May 1992 to May 2020
Additional Information
My oldest son was in a terrible roll-over car accident and was paralyzed from the waist down. I had to resign my position in HR to take care of my son. Although paralyzed, he is independent just learning to do the same things differently. Please, consider me as a candidate.