MUSTAFA AKHUND
Clifton, Karachi
Email: ******.*******@*****.***
Cell #: +92-334-***-****
Objective:
To utilize my experience in ERP field, where I can apply my analytical, consultancy and technical skills.
Executive Summary:
Over 16 years of experience in the IT sector, with 9 plus years in Oracle HRMS R12, implementation and support.
Oracle HRMS modules implemented include Core HR, Payroll, SSHR, Performance Management and iRecruitment.
Substantial experience in monitoring Oracle HCM projects and its implementation.
Sound understanding and expertise in Oracle E-Business Suite architecture and integrations between modules especially for HRMS areas.
Good analytical and communication skills and ability to work independently with minimal supervision and also perform as team member.
Strong interpersonal skills, ability to interact with people at all levels, good communication and presentation skills.
Excel in preparation of Functional Design (MD.050), Fit/GAP Analysis (BR.040), Conversion Design (CV.040), CRP and Go-Live Test Scripts (TE.040) documentation using AIM standards for HR, SSHR and Oracle Payroll modules.
Involved in Oracle E-Business Suite’s BR100 preparation and used Application Implementation Methodology (AIM).
Experience in working with Oracle Support to investigate and resolve critical problems identified during system Implementation
Provided functional live support for all levels of EBS users.
Outstanding ability to work hard with Life Cycle of Roll Outs, Implementations, Support Engagements, Cut-Overs, Roll Out Plans.
Professional Experience:
Sr.Functional Consultant HRMS May-2018 to Dec-2018
Sapphire Consulting Services
Sr.Functional Consultant HRMS
Jaffer Business Systems
Support of Core HR, Payroll and SSHR at Meezan Bank Ltd. Dec-2016 – Nov-2017
Sr.Manager IT Apr-2016-Nov-2016
Pakoasis
Supervising information system and communication network.
Establishing and maintaining a network infrastructure for LAN and WAN and remote access.
Participating in vendor contract negotiations for all new computer equipment and software purchased
Overseeing Internet and computer operations
Establishing strategic goals, policies and procedures for IT department
Proposing hardware/software solutions to accompany company’s business objectives
Sr.Oracle HRMS Functional Consultant Feb-2014- Dec-2015
Inbox Business Technologies
Currently implementing Payroll module at UBL Pakistan.
Implemented Core HR & Payroll modules at BRB Group of Companies in Bangladesh
Developing Functional Requirements Solution documents, Test Scripts and Setup Documents.
Managing the User Acceptance Testing.
Holding regular meeting with Implementation team members, client staff to monitor tasks, update plan activities and expedite issues until the client’s “Go Live” date.
Configured the application to demonstrate the highly dynamic, flexible and extensible functionality offered by Oracle HRMS.
Assistant Manager HR & IT Aug-2013 – Jan-2014
Institute Of Business Management Karachi
To manage the performance of Level 1 and Level 2 services & support to clients and ensure that service levels are achieved. To ensure that customer expectations are met or exceeded.
Responsible for ensuring the staff are meeting and exceeding expectations in regards to performance, meeting defined metrics/benchmarks, and that standards and processes are followed to provide effective customer service and meet requirements.
Provide data and reporting of KPI’s and trends to IT department and others in ad-hoc, weekly, monthly and as needed
Oversee Solutions repository and ensure top quality solutions are available to the staff. Develops Service and Business Level Agreements to set expectations and measure performance.
Develops an effective and workable framework for managing and improving customer IT support in the organization.
Manage vendor relationships as it depends on daily operational needs.
Oracle HRMS Functional Consultant
Sapphire Consulting Services Karachi.
Nov 2007 – Aug-2013
Job responsibilities:
Implemented Oracle HRMS at JS Bank limited, HUM Network Ltd & Sapphire Consulting Services
Core HR, Payroll, SSHR modules implemented at HUM Network Ltd
Core HR, Payroll, SSHR modules implemented at JS Bank Ltd
In-House implementation of Core HR, Payroll, Employee Self Service, Performance Management, Irecruitment modules of Oracle HRMS at Sapphire Consulting Services
Oracle HRMS Support at Meezan Bank Ltd
Completed various stages of implementation life cycle from requirements gathering and analysis to go live and support.
Imparted functional and technical subject matter expertise.
Supervised change activities to assure business adoption.
Completed high level process design documentation including current process model, future process model according to AIM methodology requirements.
Assisted Documentation, Assistant in developing technical documentation in new process in User guides
Documented each stage of the project life cycle – User Acceptance scripts, User manuals
Provided live support
Provided level 2 functional supports for Business users in analyzing root cause, fix resolution, user request processing, continues process improvement, user acceptance testing, and communication with user community
Analyzing complex customized report requirements with users
Projects:
UBL Pakistan
Payroll module
BRB Group of Companies
Core HR, Payroll module Implementation
Meezan Bank
Provided support of Core HR, Payroll & SSHR modules
HUM Network Ltd
Core HR, Payroll, SSHR Implementation and support.
1.Employee data (Qualification /Schools&Colleges / Documents of Record) etc
2.Employee assignments – job, position, grades, departments
3.Employee Absences
4.Payroll setup & generation
5.HR & Payroll report requirements
6.SSHR data
7.Analyzing customized report requirements
JS Bank Limited
Core HR, Payroll, SSHR implementation and support.
1.Employee data (Qualification /Schools&Colleges / Documents of Record) etc
2.Employee assignments – job, position, grades, departments
3.Employee Absences
4.Payroll setup & generation
5.HR & Payroll report requirements
6.Reimbursements through Oracle Payroll
7.SSHR data
8.Analyzing customized report requirements
Sapphire Consulting Services
Implemented the following Oracle HRMS modules as In House implementation
1.Core HR
2.Payroll
3.SSHR
4.Performance management
5.Irecruitment
Support Specialist
British Petroleum Karachi.
July 2001 – July 2007
Job responsibilities:
Web development using ASP, ASP.Net, Dreamweaver & Flash tools
Application development with Oracle SQL, PL/SQL
Application support & troubleshooting
Troubleshooting software issues / bugs
Providing 1st Level & 2nd Level support to end user in Help Desk support role
Skills:
Application Tools:
Dreamweaver, Crystal Reports, Flash, Visual Basic 6.0, HTML, ASP, ASP.Net, Oracle SQL, PL/SQL, Java
Education:
MBA
New Hampshire College USA
1999 – 2001
Key Courses: Financial Management, Organization Behavior, Databases
CGPA: 3.00 / 4.00
Bachelor of Arts
Punjab University Pakistan
1991– 1994
Key Courses: Economics, Sociology, History
Grade: 2nd Division
References:
Can be given on demand