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Customer Service Office Staff

Calgary, Alberta, Canada
May 03, 2019

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Home: 403-***-****

Cell: 403-***-****


Microsoft Office – Intermediate Level

Simply Accounting over 20 years experience

QuickBooks 8 years experience

Payroll Programs used ADP-Team Pay, Avanti, Kronos

Excellent communication skills, multi-tasking and customer service

Problem–solving skills – Can-Do-Attitude and Go above and beyond

Strong computer, analytical and organizational skills

Supervisor – 4 year experience



Full Cycle Bookkeeping 2006, Temp work – Present

Various clients for non-profit and profit, including Glass companies, Restaurant, Non-profit Daycare, Non-profit Community Centre

Full-cycle bookkeeping using QB and Sage, including payroll, up to year end financials and working with the Auditor

Presently 1.5 years ADP-Team Pay (15 employees, hourly and salary). Familiar with ADP Workforce.

Including CRA filing and Non-profit filing documents

Ability to step into a bookkeeping position


Swimco February 2014 – September 2014, Maternity leave Relief Position

Prepare and execute payroll using Avanti for 220 employees Hourly and Salary

Ensuring all employees signed in and out thru our thumb sign in program for payroll.

Communication via email and phone with all employees and Managers regarding payroll, raises, hiring, firing

Comply with Provincial and company policies, procedures, and regulations for staff in BC, Sask and MB.

Ensure new hire package was all filled out

Reconcile employees and companies RRSP contributions

Health Group Administrator (GWL)

I was the only person in charge of Payroll and HR. Other duties include filing SENOR ACCOUNTANT

CBI Group April 2008 – September 2013

Bank Reconciliations, Prepare commissions for payroll for 7 companies

Ensuring the Securities Commission guidelines were followed and updated

Accounts payable, Accounts receivable duties

Cheques printed out of our Red Deer location

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Lori Anderson


Accurate Technologies Inc. 2004 – 2008

Supervisor of Camrose, AB office staff, A/P

Payroll Administrator, ADP payroll, Health Group Administrator EDUCATION

St. John Ambulance / Red Cross First Aid Instructor Human Resource Basics for Managers, Mount Royal University 2012 Payroll Compliance Practitioner, Working on Hours for Certification Southern Alberta Institute of Technology – Accelerated Accounting Certificate Red Deer College Graduated 1985 - Accounting Major in Secretarial Science Forest Lawn Senior High School Graduate

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