**** *********** **. *., ****** Al. 36619
Riverdale High School -Received High School Diploma
University of South Alabama-Received Bachelor of Science in Business with an Accounting Major
MS Excel MS Word Peachtree QuickBooks
Type 40 WPM Bretannia Data Entry Alphanumeric and numeric (8,000-10,000) kph
Experienced in management, management support, and working independently, great at multi-tasking, quickly assimilates and utilizes new skills and information, punctual and dependable, detail oriented, organized, excellent written and verbal communication, knowledge of GAAP, ability to handle confidential information, ability to establish and maintain interpersonal relationships, have overseen the payment of all vendors, perform certain period-end close duties each month
Billing Coordinator/Accounts Payable Manager
St. Giles Living Centers, Inc. (October 2013-June 2014)
3010 South First Street Lufkin, TX 75901
Completed billing for HCS, TxHml, ICF, and Foster Care programs for three location (Lufkin, Beaumont, and Houston) and the corresponding houses (10-15) on a weekly basis totaling about $300,000, Maintained and filed all billing logs and records for audits, Ensured client information was timely and correctly entered into the Care System, Input data such as IDRC’s ICP, client movements, and Critical incident report data, Monthly billing for adaptive aids, dental, and minor home modifications for reimbursement and after approval entered them, Weekly billing spreadsheets including denied claims. Denied claims came down from $160,000 to $20,000 before I was promoted, trained and helped new Billing Coordinator.
Entered invoices for all office locations and houses the consumers were in, Verified all utilities, approved expenditure requests, Resolved discrepancies, confirmed correct approval for payment on large expenses such as: Day Hab facilities, Foster Care, Mileage, Insurance, Leases, Vehicles, and Major home improvements ), Handled credit cards from Ordering to Assigning, Entering invoices and Verifying receipts, Reconciled statements, Oversaw other accounts payable staff, Performed certain EOM duties, Monthly and weekly Cash flow projections, Updated CFO if needed., Constant e-mail at both positions. Coding, Printing checks, Mailed payments.
Office Solutions & Innovations Inc. (August 2011-August 2013)
776 Lakeside Dr. Mobile Alabama 36606
Receive, Review/Post Payments from Customers, Run A/R Aging Reports, Daily Reports and Spreadsheets for Daily Receivables, Prepare Daily Deposits, Contact Customer to resolve outstanding balances, Back-up collections, Maintain customer and vendor records, Check and Approve all invoices for payment, Review/Post/Report Credit card Transactions, Contact Vendor to resolve invoice issues, Verify monthly statements, Verify credits are received from vendors, Match Purchase Order to Invoice and Packing Slip to Check Stub after Check is issued, Balance cash receipts., Check returns for credit, Answer phones, Take Orders, Enter order in system with all relevant details.
Holiday Inn (January 2009- May 2011)
Front Desk Assistant
Beachside Resort/Holiday Inn (July 1999-August 2002)
610 West Beach Blvd. Gulf Shores, Alabama 36542
Accounts Payable and Receivable for direct billing, Daily and Monthly Revenue Reports, Sent off everything needed for tax purposes to the CPA monthly. Confirmed nightly audits and checked for discrepancies, Reported the daily and monthly reports for the restaurant, hotel, banquets, and credit cards to the appropriate manager, sent off Occupancy and ADR Reports to the appropriate personnel including the owner, Confirmed invoices received by travel commissions and Priority Memberships, and everything in the following job description (except training of new employees)
Customer service by phone, email, and in person, Recruiting personnel, Training of new employees, Guest feedback, Reports and Cashiering, Reservations, Cancellations, and Handling of changes in accommodations for guest, Registering guest in and out of hotel, Solving complaints, Direct management support, Refunds and discounts, and Reviewing and entering reservations from third parties
Morgan Insurance Company (July 2006-July 2008)
3807 S. Medford Dr. Lufkin, Texas 75901
Prepare and review marketing calendar, Create new mail outs (postcards, flyers, welcome packets, etc.), Create current campaign beginning to end (print, run labels-package, and mail etc.), Design, create, print, address, and mail quarterly newsletters, Collect referrals, Send thank you /gift cards, Order new marketing materials, Review cancellation sheets, Send out lost letters, Helped with website design and upkeep, Download report and review renewal policies for major increases –notify CSR of cancellations and policies that should be reviewed, Reviewed returned mail-attempted to find correct address and alerted all CSR’s with returned mail, Review sales reports weekly, Create report for CSR’s who are getting a sales bonus for accounting and owners approval, Maintain (update) CSR’s coaching notebook weekly, Review emails and answer as needed, Input prospects, Collect sales reports, Calculated Quarterly Campaign bonuses for CSR’s
Insurance and Title Clerk
Carmel Investments/Pearl Motors (September 2004-June 2006)
3351 Cottage Hill Rd. Mobile, AL. 36606
Customer service by phone, mail, and in person, Handled payments and deposits, Opened files for new loans, Filed titles required by the state of Alabama, Constructed daily, weekly, and monthly reports for cash and insurance collections, Deposits, Assisted in collections of past due accounts, Continuous observation of customers who didn’t have current information or insurance, Handled correspondence with insurance agents when customers would drop or lapse in their insurance coverage.
Branch Manager (January 2004-June 2004)
Express Check Advance
7765 Airport Blvd. #807 Mobile, AL. 36608
Opened and closed store, Constructed daily, weekly, and monthly reports for new customers, net income, delinquent loans, Budgets, Inventory, Daily deposits and withdrawals, Marketing, Collections for the store, Customer service, Data entry, Finance approval, Recruitment of clients and personnel, Training, scheduling, and monitoring of new employees
Ryan, Hicks, Cumpton, & Cumpton LLP (August 2002-November 2003)
3523 Montlimar Plaza Dr. Mobile, AL. 36609
Assisted attorneys and paralegals, Answered multi-line phone for scheduling, confirming and canceling of appointments, messages, Prepared Seminars for 2 offices (Mobile and Pensacola), Assisted at Seminars by making reservations for areas to hold seminars, potential clients attending, Reservation confirmations, Setting-up and taking down seminar presentation, Greeting guests, Data entry, Reports, Filing, and Ordering supplies, Proof reading, Writing letters, and Preparing client Trusts, Other administrative duties including preparing and disbursement of 2500 quarterly newsletters and client letters, keeping up with client information and putting it in computer system.
Angela Patel 251-***-****
Rick Wilkinson 251-***-****
Tina Butler 251-***-****