Flight Attendant
Resume:
Bon Arren O. Demeterio
*** ****** **** ***. **** Houston, Texas 77060
+1-832-***-**** *****************@*****.***
OBJECTIVE
To work in an organization that provides opportunities for further harnessing and utilization of expertise in Aviation Industry for the mutual benefit of organization and self.
PERSONAL DATA
DATE OF BIRTH: February 27, 1997
PLACE OF BIRTH: Saipan, CNMI
CIVIL STATUS: Single
HEIGHT: 5'7"
EDUCATIONAL BACKGROUND
Elementary: Meycauayan College, Philippines. Graduate
Secondary: Meycauayan College, Philippines. Graduate Batch 2011-2012
Tertiary: Northern Marianas College. Under-graduate: Liberal Arts Program major in Accounting.
EMPLOYMENT HISTOYRY
1.Flight Services International (Atlas Air) – September 6, 2018 – Present
Full Time Flight Attendant
Provide constant attention to our customers, providing them with a safe and reliable onboard experience
Greet passengers, monitor carry-on baggage and direct passengers to assigned seats
Ability to remain positive, respectful and understanding during challenging situations.
Maintain physical health and professional appearance standards
Maintain a thorough working knowledge of all emergency procedures and ability to operate all emergency equipment on board the aircraft.
Serve beverages, snacks and meals where applicable.
Inform passengers of federal aviation regulations before push back, during flight and prior to landing
Perform duties related to unforeseen medical emergencies and special needs passengers, abide by policies outlined in the Code of Conduct, Employee Handbook and Flight Attendant Manual
2.Duty Free Shoppers Saipan Branch - December 15, 2016 to June 4, 2016
Full Time Sales Associate mainly in - Food, Wine, Beverages and GUCCI Products.
Maintain a smart and well-groomed appearance when in uniform to convey a professional image of self-confidence and competence.
Set the stage by applying Apprentice: Identify customer’s temperaments and flex to their style.
Provide helpful, friendly assistance in a sincere manner and use professional language.
Respond to customer queries and complaints in a polite and courteous manner - refer to the manager or Manager on Duty if appropriate.
Demonstrate product features and special product information.
3.Pacific Oriental Inc. Aviation (POI Aviation) - August 30, 2016 to Oct. 27, 2017
Full Time Passenger Service Agent - Certified Jet way Operator.
Greet passengers and checking their tickets, passports against the passenger list and give Flight Information
Ask security questions and allocating seats and giving out boarding cards and luggage labels
Weigh in luggage and charging the passenger extra if the luggage is overweight
Direct passengers to departure gates
Dealing with issues from delayed, cancelled or missed flights
Checking boarding passes at the departure gate and escort people who require assistance and unaccompanied children
4.The Athlete’s Foot - December 5, 2014 to August 2016
Part-Time Sales Rep., Warehouse Staff and Admin and Accounting Assistant
Provide and ensure excellent services to the customers.
Demonstrate the use and advantages of the product.
Establish customer's' needs.
Prepares the store for the full operation and keeps it clean.
Inform customers on every specials promo.
Assist customers in a very polite way.
5.Heaven II Scuba and Resort - February 2014 to September 2014
Full-time Front Desk Officer
Answer phone calls, operate a switchboard and route calls to a specific person or people.
Answer inquiries about the company.
Greet visitors warmly and make sure they are comfortable.
Schedule meetings and arrange appointments.
Send e-mails and faxes and perform basic bookkeeping, filing and clerical duties.
SKILLS
Proficient in speaking, writing and reading in English and Filipino (Tagalog) and willing to learn new languages.
Proficient in using Microsoft Word, Microsoft PowerPoint, Microsoft Excel and Microsoft Publisher.
Ability use telephone, printers, copiers, fax and other office equipments.
Ability to identify electronic components and learn company’s part numbering system with training.
REFERENCE
Mrs. Jane Correa-Cabrera
Billing Specialist
Ms. Maribel Sanchez
POI Aviation Operations Supervisor
Mr. David Hendrickson
Atlas Air Flight Attendant/Purser
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