HR/Benefits Consultant & Administrator
Resume:
Patricia Mitchell Human Resources
Colts Neck, NJ 732-***-**** *********@*****.***
Snapshot
Vast employee benefits experience with banks, investment firms and law firms.
Manage benefit enrollment programs that are aligned with the core values, mission, and vision of organization.
Experience with Compliance policies, Compensation, Benefits administration, Training and Development, Recruiting and Hiring.
Self-driven and insightful in assimilating to new challenges and responsibilities.
Certifications
Paralegal Certificate, Fairleigh Dickinson University, Eatontown, NJ
Professional Experience
Human Resources/Benefits Administration
Winston Financial Services, Manasquan, New Jersey
Provided assistance in the delivery of HR services/Benefits administration & annual Open Enrollment to National Companies with employee populations of 300 to 6,000. Established and maintained operational and consultative customer support services for all corporate entities.
Organizational Value
Processed all HR/Benefit employee enrollments for existing employees and new hires.
Resolved day to day Client Services issues with employees, vendors & carriers.
Implemented annual Plan Year HR/Benefit Compensation Programs.
Provided HR/outsourced Benefits consulting to company wide Departments to insure
goals and yearly objectives were realized.
Benefits Manager
Kelly Services, New York, NY
Lead HR Benefits teams in the planning, execution and administration of annual benefits enrollment programs and developed compensation and defined benefit plans for clients of this employment agency.
Notable clients: GE Capital, Citibank, Hughes Hubbard & Reed, Chemical Bank, Bonwit Teller and Times Mirror Inc.
Organizational Value
Quickly assimilated to each client organization, identifying unique needs to deliver successful open enrollment programs for New York City locations up to 1,000 employees; formed relationships of trust with executive teams.
Fostered a customer centric environment leading teams, up to 300 members, through a user friendly benefits enrollment cycle; Identified new efficiencies and trained teams in new enrollment processes.
Upheld the highest standards of quality and accuracy in the HR team review and processing of benefits selections.
Developed and facilitated benefits presentations for one on one executive and large group employee meetings.
Achieved satisfactory audits achieving compliance with ERISA regulations and organizational policies/procedures.
Established clear lines of communication between client and organization identifying process improvements to ensure successful completion of contractual obligations.
Benefits Manager
The Bowery Savings Bank/Home Savings of America, New York, NY
Hired as Assistant Benefits manager and assumed new leadership role within one month for one of New York's oldest savings banks; Managed all aspects of benefit plan development and administration including defined health and welfare, flex plans, COBRA, 401K, pension, life insurance and disability; prepared annual 5500 filings.
Organizational Value
Instrumental in leading organizational transition to new ownership; developed cost effective benefits, severance and compensations programs with 10% more value to employees while meeting financial guidelines.
Lead a team of seven in the planning and administration of downsizing 500 employees; collaborated with legal and security departments to minimize risk and ensure compliance and employee safety.
Delivered new medical group plans and authored benefit handbook to meet financial objectives; collaborated with HR Director and legal team to ensure compliance.
Advocated on behalf of employees to facilitate payment of claims.
Introduced career outplacement and negotiated extended services to assist displaced employees.
HR and Benefits Manager
Union Bank of Switzerland Securities Inc., New York, NY
Lead a team of three benefits administrators in the management of 401K, pension, defined health and welfare plans and payroll for this investment bank’s NYC offices of 1,000 employees.
Organizational Value
Offered additional 401K investment options for plan participants, controlled rollovers and lump sum distribution.
Collaborated with HR director and legal counsel in the successful transition of employees from pension to 401K plan including development and presentation of employee education seminars.
Introduced drug testing evaluation program to support positive employee health, performance, morale and safety.
Reviewed annual investment strategies to support group pension funding.
Compensation Manager/Human Resources Administrator
Gaston Snow Beekman & Bogue, New York, NY
For 200 attorneys and administrative staff at the New York law offices of the 2nd oldest law firm in the country.
Organizational Value
Introduced professional development training program for legal administrative team.
Realized significant cost savings and efficiencies with conversion of manual payroll processing to ADP.
Recruited and hired legal and support teams; represented firm at ivy-league schools to attract new hires.
Career Progression
Benefits Manager, Kelly Services, New York, NY (1988 - 1993)
Assistant Benefits Manager, The Bowery Savings Bank/Home Savings of America, New York, NY (1987-1989)
HR and Benefits Manager, Union Bank of Switzerland Securities Inc., New York, NY (1986-1987)
Compensation Manager/HR Administrator, Gaston Snow Beekman & Bogue, New York, NY (1982-1986)
Professional Profile
Community Involvement
Historical Committee, Colts Neck, NJ, 2004-Present
Committee Chair and Co-Chair for this group’s annual events including its notable Historic House Tour.
Won funding from Monmouth County Historical Commission for restoration of Montrose School Building.
Annual CROP Walk, Red Bank, NJ, 2014-Present
Habitat for Humanity, Little Silver and Asbury Park, 2011-2012
Education and Training
Bachelor of Arts degree, Communications, Marymount Manhattan College, New York, NY
Associate degree, Communications and Media Arts, Suffolk County Community College, Selden, NY
Microsoft Office Suite, Brookdale Community College, Lincroft, NJ
Software
Word Excel PowerPoint
Areas of Expertise
Leadership
Benefit Programs
Client Relationships
Customer Service
Team Collaboration
Process Improvement
Work Quality & Detail
Compliance
Stellar Work Ethic
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