Employee Relations Human Resources

Kyra M. Thompson

443-***-**** ************@*****.*** https://www.linkedin.com/in/kyra-thompson-6774a5125/

Human Resources Management Professional

Sr. HR Business Partner Sr. HR Generalist Sr. Recruiter

A highly skilled Human Capital professional with more than 10 years of experience developing and implementing innovative policies and procedures to govern Human Resources operations for various entities. Well-versed in analyzing current systems, identifying areas requiring improvements and implementing solutions to streamline processes and increase productivity. Conduct investigations and fact finding on Employee Relations issues, including gathering and analyzing evidence. Adept in consulting with senior management to gather requirements related to reclassification efforts, updating compensation policies, and establishing recruitment procedures to ensure proper allocation of required resources. Experienced in developing and executing strategic plans to fulfill organizational goals and objectives.

Full-Life Cycle Recruiting

Employee Relations/Engagement

HR policy development

Strategic Planning & Analysis

Contract & Salary Negotiations

Talent Acquisition

Employee Compensation

Employee Screening & Hiring

Recruitment & Retention

Staff Training & Development

Process & System Evaluation

Compensation Analysis

Benefits Management

Compensation & Benefit Research

Applicant Tracking Systems (Zoho, ICIMS, etc.)

Government Contracting Principles

Retention & Succession Planning

DOL, OFCCP, EEO/AA Compliance

PROFESSIONAL EXPERIENCE

Self-Employed Los Angeles, CA

Human Resources Consultant/Sr. Recruiter, Mar 2017-Present

Develop and execute strategic plans to promote the growth and redirection of recruitment efforts within in the company. Manage relationships with various agencies within the Defense and Intel Communities in addition to Civilian Agencies, state, and local government entities. Govern human capital management advisory services, and provide management oversight on industry best practices. Design and instituted communication guidelines, establish and implement a recruitment process, and integrate effective HR programs and practices into day-to-day operations. Collaborate with department management and executive leadership in updating salary requirements and revamping job description information. Oversee the implementation and adoption of human resource management, and provide extensive knowledge and expertise in the development of dynamic workforce retention programs.

Improved efficiency, secured cost and time-savings, and increased talent engagement by implementing innovative HR Processes and overhauling current policies and procedures.

Initiated the utilization of employee surveys to gain understanding of employee issues to better understand areas for improvement and to engage employees

Trained hiring managers on instituting interviewing best practices that validated the hiring, promoted a reduced cost-to-hire and time-to-fill metric, and reduced personnel turnover.

Consistently reviewed HR-related operations, and ensured compliance with OFCCP guidelines by monitoring applicant tracking systems and current policies and procedures.

Own and drive individual projects and activities focused on reducing Employee Relations issues whilst developing a culture of increasing line management empowerment

Successful recruitment of technical resources: Cleared and un-cleared Network Engineers, Systems Engineers, Cyber Engineers, DevOps, Enterprise Architects and Cloud Engineers.

Maranatha & Associates, Inc. Lorton, VA 2011-2017

Director of Operations/Human Resources, 2012-2017

Oversaw the development and execution of all talent-related initiatives and strategic initiatives including HR functions, culture and brand development, employee relations and retention strategies, and management oversight of multiple aspects of Human Resources function. Operated as primary point of contact for all recruiting and HR support, including designing and executing the staffing proposal strategy, forecasting, and allocating recruiting resources to ensure proper coverage for future projects and engagements. Acquired in-depth knowledge of government contracting principles, performing in-depth market research, understanding industrial security requirements, CONUS and OCONUS travel requirements and planning, compensation, and pricing analysis. Counseled management on performance management processes including performance improvement plans, reviews, disciplinary actions, and compensation evaluations. Develops and delivers policies, programs, and training regarding workforce relations matters and employment law issues

Assists management in collaboration with the HR team in addressing performance concerns and regarding general human resources issues

Successfully reduced costs by 50% by improving operating efficiencies and reducing employee turnover.

Consistent and successful recruitment of technical resources: Cleared and Un-cleared Network Engineers, Systems Engineers, Cyber Engineers, DevOps, Enterprise Architects and Cloud Engineers.

Initiated the utilization of employee surveys to gain understanding of employee issues to better understand areas for improvement and to engage employees

Initiated and fully implemented employment engagement efforts such as: Monthly Employee Socials, Employee Newsletters, Employee acknowledgement efforts (achievement, weddings, engagements, births, etc.)

Partnered with senior leadership to identify staffing needs and develop workforce planning strategies to effectively execute recruitment efforts for current and future openings at all levels.

Help design, developing and delivering effective and sound business solutions and training

Human Resources Management, 2011-2012

Managed all HR Operations within Blackbird including talent acquisition, employee engagement, succession planning, employee engagement, benefits, process and system integration, employee morale, workforce planning, data retention, and conflict resolution. Built relationships with all employees, and maintained open communication regarding career progression, fielded questions and concerns, developed goals and aspirations, and ensured policies encouraged training and professional development opportunities. Oversaw conflict resolution processes, and assisted employees in mediation discussions, mitigating challenges, and settling differences professionally, ensuring a cohesive and collaborative working environment for all personnel.

Lead benefits plan management and administration, including, medical, dental, 401k, disability, leave, and reimbursement, onboarding and HR support, ensuring proper handling of confidential information and employee data.

Provided Outsourcing support of hard to find resources including sourcing, interviewing, testing, etc. : Language Analyst (Arabic, Bahasa, Pashto, Urdu, Somali, Turkish, et. al.)

USDA/FAS/OFSO Washington, DC

Human Resources Program Specialist, 2010 – 2011

Operated as the HR Program Specialist providing expertise to the Iraq/Afghanistan Ombudsman while overseeing the Iraq/Afghanistan Provincial Reconstruction Team program. Monitored and managed payment of Post Differential allowances, resolved pay problems, and maintained files and databases. Coordinated efforts with department management to provide updates on pending resources and metrics. Directed pre-employment processes including job offer submission, release dates, fingerprint appointments, etc., and briefed employees on overseas allowances and entitlements.

Streamlined candidate processing to improve HR related onboarding times, including new hire orientation, background screenings, and associated training.

I2, Inc. Washington, DC

Human Resources Generalist, 2009 – 2010

Handled the administration of all human resources components, including compiling and reporting employee information, managing payroll, time keeping, benefits, and other performance evaluations. Assessed current policies and procedures to identify areas to implement process improvements. Mentored employees in capitalizing on available training and professional development opportunities.

Recruited well-qualified applicants from various sources including social media, job boards, and partner recruiting firms.

Successful recruitment of technical resources: Network Engineers, Systems Engineers, Application Developers, Systems Architects.

Maranatha & Associates, Inc. Lorton, VA 2004 - 2009

Human Resources Generalist/Recruiter, 2006 – 2009

Controlled all HR functions pertaining to benefits and 401k plan enrollment and administration, as well as payroll and HRMS database administration. Developed budget proposals and submitted recommendations on budget changes and adjustments when needed. Collaborated with project managers to assess project goals and objectives, and allocate necessary resources including gathering and documenting requirements for newly formed positions and assessing ongoing needs for external contractors and consultants. Operated as liaison between project teams, senior management, and project stakeholders to continually manage project expectations, and maintain fluid communications about project status, delays, change management processes, and current percentage to goal. Developed detailed progress reports for management review and drafted proposals and presentations as needed.

Increased the quantity and quality of viable candidates for customer engagements by 25% in the first year

Human Resources Coordinator, 2004 – 2006

Managed recruitment for employees, vendors, and contractors, and provided ongoing assistance at job fairs, and other recruitment events. Processed all personnel paperwork, conducted new hire orientations, and reviewed and documented all performance appraisals. Assisted with payroll activities when necessary, including gathering and updating employee information.

EDUCATION & CREDENTIALS

Bachelor of Science, Human Resource Management - University of Maryland

Certificate Human Resource Management - University of Maryland

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