Office Administrator, Office Manager
Resume:
RE: MOTIVATION LETTER
Mrs Simone Monique Pong
TO WHOM IT MAY APEASE
I am a, disciplined and competent woman, accurate in the work I process. My typing speed is 50wpm with 90% accuracy. I have a flare for numbers and dealing with customers and executives. I am dedicated to excellence in client care and have a high level of interpersonal skills which includes multi-tasking and adaptable to constant change and the ability to work under immense pressure. I have excellent telephone etiquette and communication skills. I am dedicated and committed, because there is always a smarter way of getting work done faster yet accurate and precise. I am very independent, strong willed yet reasonable. I enjoy watching and learning. I would consider myself an asset to all companies and therefore surely will prove to be an asset to your company, should you decide to invest your time and money in me. My next diploma would be in pastel accounting or business analyst. I will be funding it myself and attending classes on Saturdays so it will not interfere with my quality and quantity of work. It will attribute to my work knowledge. I look forward to hearing from you. Computer Knowledge
Ms Word, MS Power Point, MS Excel, MS Office Suite(intermediate), Internet Explorer, Outlook, Paint and Publisher, Session, Pastel (Intermediate) (Graphs Organograms, Excel Spreadsheets and Budgets) Great Planes, Quick Books,SAP, (Intermediate able to create GRV’s &,Invoices Requisitions).
Competencies.
Competently and professionally manage and uphold the office of the CEO/Manager/Directors.
By: Providing full office support and excellent organizational skills. Typing and distributing documents. Screening all incoming and outbound phone calls, emails and queries efficiently. Compilation of work documents, meeting agenda’s and minute taking. Diary management, travel arrangements, meeting and venue bookings, filing/ tracking systems of work done and a forecast, research of future projects. The ability to maintain professional relationships, liaising with staff from CEO/Manager to junior staff in the required level of communication. Sec/Rec/ Project & Office Admin Experience 16yrs.
Thanking you in advance for the time you took to read my CV. I am willing to learn and eager to be employed with a positive can do attitude. Availablility-immediately.
Yours in anticipation.
Mrs Simone Pong
Mobile: +27-73-528-**** or +27-83-575-****(Mr Pong) E-mail: ************@*****.*** /****@******************.**.** Page 2 of 8
Curriculum Vitae of Simone Monique Pong
PERSONAL INFORMATION
First Name (s) : Simone Monique
Surname : Pong
Date of Birth : 14 October 1981
Marital Status : Married
Race : Coloured
Health : Excellent
Drivers License : Code 8
Residential Address : 5 Lewerik Crescent
Birch Acres Ext 5/ Kempton Park
1618
Home Telephone Number : N/A
Mobile Number : 27-73-528-****
Email : ************@*****.***
Dependants : 4
Availability : immediately
EDUCATIONAL HISTORY
Secondary School Attended : Eldorado Park Senior Secondary School Highest Standard Passed : Matric
Year Matriculated : 1999
Subjects Passed : English (HG), Afrikaans (HG),
Biology (SG), Geography (SG),
Science (SG), Maths (SG).
Tertiary
College Campus : Diploma in Office Administration
28 July 07 to 17 Nov 07 Student No: 200-6516
EMPLOYMENT HISTORY CURRENT EMPLOYER
Company : Kabrioah Irrigation Landscaping, Boreholes & Compost Position : Owner /Managing Director / Office Admin Manager /Landscaper Current Duties : General Adhoc, answering the telephone taking messages, orders, Compost Sales. Managing Irrigation & Boreholes Managers Diary. Invoicing clients and debtors. Sourcing suppliers for required products for various projects not just limited to irrigation, boreholes and landscaping. Supplying and manufacturing products for clients by acting as a broker or mediator. Ensuring all invoices quotations are followed up on and paid on completion of work. Managing business Installation and manage all landscaping on required sites ordering of supplies ensuring delivery and source the best price and supplier in the market at the time. Applying for tenders. Full creditors function. Dealing with clients nationally and internationally. Design and maintenance of business website. Managing marketing on gumtree, olx, adwords, google my business and various applications liaising with Google Dublin & Head offices. Registering business on CIPC and with SARS. System used is sage one accounting. Quoting client on various landscaping projects and instant and artificial lawn installations. Compiling data packs for respective projects if and when required. Period : 01 September 2017 to Current
Reference : Mrs Simone Pong
Contact Numbers : (011-***-**** / 073-*******
E-mail : ****@******************.**.**
Page 3 of 8
EMPLOYMENT HISTORY PREVIOUS EMPLOYERS
Company : Quikgrow Irrigation Boreholes & Compost
Position : Office Administrator / Compost Sales/PA Current Duties : General Adhoc, answering the telephone taking messages, orders, Compost Sales, taking orders telephonically capturing information for the transport company ensuring the system is updated with delivery details and confirming orders for the next day at 15:30 daily telephonically. Invoicing for compost/irrigation/borehole orders, irrigation/borehole repairs job cards and quotations as well. Data capturing profit& loss excel, writing orders in the order book to ensuring payment are received before delivery and before job commencement of irrigation & borehole related quotes. Paying suppliers, debt collection telephone follow ups e-mails and capturing payments. Ensuring a comprehensive cash receipts & deposits. Capturing of petty cash and receipts reconciling payments & invoices and work done for the day of x3 Site Managers & the MD. Filing of all net expenses and suppliers files. Updating the compost data base. Printing & filing of invoices for compost/irrigation and borehole repairs new installations &Upgrades. Executing executive decisions with the MD in regards to work ethic and new systems updates & stationary. Placing stationary orders for the business ensuring all office equipment is operation call a IT service provider for upgrades and to resolve all IT related issues.
Period : 07 Nov 2014 to 31 August 2017
Reference : Mr Adrian Francis
Contact Numbers : (011-***-**** - 082*******
E-mail : ********@********.***
Reason for Leaving : No Room For Growth(Kindly only contact him is really necessary as he was not happy I left)
Company : Monsanto Warehouse (Race Way Industrial Park Gosforth Park) Position : Order Management Specialist(OMS)
Job Description : Optimize order management support for customers to secure preferred supplier status and competitive advantage. Accountable to track performance measurements (KPI’s) in order to optimize order fulfillment.Daily follow-up and clearance of opened and credited blocked orders and liaising with functions for solutions. Provide outstanding Customer Service support to our distribution network and ensure resolution of distributors concerns. Execute order management processes and programs to sustain the commercial strategy.Provide support to the regional commercial teams to meet the respective Areas business transactional requirements. Ensure credit notes and debit notes are processed after reconciling and agreeing with the respective commercial team. Process all consignment returns & claims transactions. Ensure that all Orders and Queries are processed within the best practice Window period of administration. Execution and maintenance of Order Management procedures. Customer Order Reconciling (verification of customer orders). In conjunction with the Technical team ensure Customer complaints are dealt with and settled as quickly as possible. Building stronger Customer Relations. Focusing on Key Customer Weekly follow up on customer order status and communication to the Sales Reps.Liaise with Credit control, regarding credit account status Liaise with the Finance team in all areas which impacts finance from a CO point of view. Current Project; drawing up order management processes and process steps for Customer Operations. Period : 19 May 2014 to 07 Nov 2014
Reference : Mrs Amanda Lee Human (Customer Services Operations Manager) Contact Numbers : (011-***-**** / 011-***-****(SWBD)Mobile 082-***-**** E-mail : ******-***.*****@********.***
Reason for Leaving : Found a permanent position at Quikgrow T/A AL Francis Distribution. Page 4 of 8
Company : Takeda
Position : Financial Administrator
Job Description : Assisting the Financial Manager with the fixed asset register for their Offices in South Africa. Doing the fixed assets count and making amendments as per assets accured. SARS filing.Updating filing for the finance team. Relieving reception for lunch
Period : 3rd March 2014 to 16 May 2014
Reference : Andrew Matthews
Contact Numbers : 011*******
E-mail : ******.*******@******.***
Reason for Leaving : Found a set contract (At Monsanto)this one was on a week to week basis.
Company : Monsanto(Fourways)
Position : Receptionist
Job Description :Ensure that telephone is answered within a reasonable time in a friendly and helpful manner. Provide information to callers. Ensure that calls are directed to the correct person or department. Take detail messages and send message to the intended recipient via e- mail internal green dot communicator.
To brief all visitors of the Monsanto Fourways safety and security requirements. Distribute and dispatch of post and
document and parcels via courier service in a cost conscious manner(via Fedex) Manage Monsanto internal courier(Charlie Ndlovu). Manage Monsanto local external courier service. Provide general administrative for fleet(vehicles & mobile phones sim card activation and sim swops on to company account) and facilities department support including preparing of letter and documents, management of stationary and office supplies for finance procurement and HR. Arrange meeting room schedules and beverages for meetings on Microsoft Out Look for four boardrooms. Create SAP purchase requests and do goods receipt. Safety Exposure .Security Exposure. Vodacom – Reporting Of Lost / Stolen Cell Phones - Blacklisting Of Stolen / Lost Cell Phones/Activating new sim cards on company account. Stannic - Requesting new petrol cards- Reporting Of Lost / Stolen Fuel Cards – Replacements Of Lost & Stolen Fuel & Maintenance Cards. Fleet Accident Management – Reporting Accidents To Fleet Management / Towing Services / Rented Vehicles Glasfit – Approve Windscreen Repairs & Replacements Period : 9 Oct 2013 to 21 Feb 2014
Reference : Joseph Lebohang Theko(Fleet & Communications Manager) Contact Numbers : (011-***-**** / 011-***-****(SWBD)Mobile 082-***-**** E-mail : ******.*****@********.***
Reason for Leaving : Contract ended(Company looking for a disabled candidate). Company : High Class Natives
Position : Administrator
Current Duties : Duties were but not limited to: answering telephones, liaising with clients on current orders/ projects. Compiling quotes from suppliers’ websites to forward to clients, creating invoices and sales orders on Quick Books Premium. Setting up the display room for clients to view various corporate and promotional items. Clientele base was government, local and provincial. Maintain office supplies and pay petty cash R500.00. Sort out office filling from 2010-2012 for the mentioned companies - To The Point Promotions and High Class Natives and arranged it bi-monthly for Auditing purposes. Create new files for 2013. Make copies of receipts for petty cash and various suppliers and clients. I had access to company car and cell phone. Browse the internet for stock, suppliers and made comparisons for best prices.
Period : 21 Feb 2013 to 22 April 2013
Reference : Ronel Pong
Contact Numbers : 011-***-****/ 011-***-****/ 083 79 5308/www.highclassnatives.co.za E-mail : *****@********************.**.** &*****@****************.**.** Reason For Leaving : Contract Ended
Page 5 of 8
Company : Digistics Logistics
Position : Accounts Receivable Clerk King Pie
Current Duties : Capturing cash receipts and bank deposits on Great Planes and processing the hold report and the King Pie Debtors Statements. Age analysis for reports.Filing.
Period : 03 Sept 2012 to 14 Nov 2012
Reference : Nomzamo Mbangwa
Contact Numbers : 011-***-****
Reason For Leaving : Contract Ended
Company : Premier Business Consulting
Position : Project Administrator (Permanent Contractual) Current Duties : Co-ordinating events gala dinners managing the office preparing documentation minutes, presentations creating budgets, answering the telephone, daily office administration. Flight booking, booking meetings at restaurants and conference centres via outlook calendar. Liaising with international delegates and their pa’s liaising with The Mpumalanga Provincial Government regarding various contracted projects. Period : 01 Sept 2010 to 31 Aug 2011(Maternity Leave up to date) Reference : Carole Chiloane(MD)
Contact Numbers : 082-***-****/072-***-**** /011-***-**** Reason For Leaving : Contract Ended
Company : Metal Industries Benefits Fund Administrators Position : Retirements Claims Administrator(Permanent) Current Duties : Preparing retirement applications for calculation. Printing supporting documentation from session and natural system. Confirming banking details with various banks and confirming certificates of service with companies and confirming security questionnaires with members and companies.
Period : 19 Jan 2010 to 30 July 2010
Reference : Cindy Latchman - Team Leader – 011 870 – 2021 Reason For Leaving : Contract ended.
Company : First National Bank
Position : Settlements Official – Financial Operations – Card Division Current Duties : Manage Client A’s accounts with FNB independently. Settlement of client’s accounts by completing general ledger entries and branch entries recording all settlements on a spreadsheet and having a signature book on every account, loyalty and card fees. Liaising with client and dealing with all account queries. Systematic track record filed electronically. Packages Hogan & Nvas advance. Period : 06 Mar 08 – 18 Jan 2010
Positions Fulfilled : Outstanding Transaction Processed-Clerk, Data Capturer, and Settlements Official.
Reason for Leaving : (In search For A Permanent Position)Temp Assignment Reference : Jerusha Josiah (Manager)
Telephone No : 011 371 – 1612
Reference : Maryna Willemse (Manager)
Telephone No : 011 371 – 1230
Reference : Deevyesh Budhia (Manager)
Telephone No : 011 371 – 5012
Page 6 of 8
EMPLOYMENT HISTORY PREVIOUS EMPLOYERS
Company : @lantic Exchange
Position : Accounts Administrator Assistant
Period : 21 Nov 07 to 20 Dec 07
Duties Include : Processing Invoices, Mailing Statements to all clients on pastel. Dealing with accounts and answering office phones. Reason for Leaving : Temp Assignment (Health 36 Wks Pregnant) Reference : Janine Musto (Position Accounts Administrator) Telephone No : 011-***-****
Company : The Business Centre
Position : Receptionist/Host Administration
Period : 12 Sept 07 to 31 Oct
Duties Include : Working on Smiley Electronic Switch Board & Siemens with 60 Active extensions and different businesses. Doing the opening procedure in the mornings by checking that all boardrooms on floor are neat and ready to be used. Making sure reception area smells as good as it looks welcoming clients to The Business Centre, taking messages for respective business owners making sure all telephone lines and mobile messenger system is up and running first thing every morning. Ensuring that internet is working if not log a call with the contracting IT company. Logging calls with maintenance manager regarding maintenance of offices on floor.
Arranging boardroom bookings for three boardrooms and three meeting rooms on Micro Soft Outlook Calendar.
Compiling sales information for sales manager by communicating future client information to her via fax, e-mail and mobile messages. Reference : Travis Hathrill (HR Manager)
Telephone No : 011-***-****
Mobile No : 083-***-****
Reference : May Donges (Sales Manager) 011-***-**** Reason for Leaving : Contract Ended – Contract was on a week to week basis as I was Pregnant at the time of employment.
Company : Standard Bank Simmonds Street (Marshall Town JHB CBD)
Division : Corporate Investment Banking
Position : Project Administration Assistant
Period : 18 Jan 07 to 15 May 07
Duties Include : Scanning of legal agreements from the following departments: Project Finance, Asset Finance, Structured Finance, Corporate Finance and Acquisition Finance. Documents scanned captured And sometimes copied as follows; Sub-ordination Agreements, Leasing Agreements, Common Terms Agreements, Facility Agreements, Loan Facility Agreements, Deed Of Sales, Sale of Shares, Shareholders Agreements, Indemnity Agreements, Conditional Sale Agreements, Inter Creditor Agreements, Discounting Agreements and Amendment Agreements.
Liaising with the portfolio managers for the selected departments. Accuracy in capturing is a necessity as all this information goes on to the Reserve Bank System.
Reference : Zanele Mgoza
Telephone Numbers : (011) 631 - 7120
Mobile Number : 082 – 836 - 3987
Reasons for Leaving : Temp Assignment
Page 7 of 8
EMPLOYMENT HISTORY PREVIOUS EMPLOYERS
Company : Amway South Africa
Position : PA to Operations Manager & Logistics Administration Manager) Administrator to +-10 employers
Period : 6 Months (09 Jan to 09 June 06) went on Maternity Leave returned (01 Oct 06 to Dec 06)
Duties Include : Taking minutes during meetings, updating & managing Aeroport Branch Budget on Excel, writing out of Purchase Orders for Shipping Equipment, Stationery, Kitchen Supplies liaising with suppliers and requesting quotes. Drawing up presentations, graphs and organograms on Word, Excel and Power Point. Taking minutes, messages, arranging air travel for the two managers. Arranging monthly staff lunches with in provided budget; attending to HR issues where necessary as there is not a HR department in JHB only one in Cape Town which is the head office. Responsible for the maintenance for all office equipment and any administration that the other employees require. Company : Amway South Africa
Reference : Arno Van Wyk
Telephone Numbers : (011) 923 - 0875
Mobile Numbers : 082 – 836 - 3987
Reason for Leaving : Contract Ended
Company : Quality Pipe Inspectors (Quality Assurance Company) Position : Personal Assistant (Permanent)
Period : 1yr 11months (01 Feb 04 to 15 Dec 05)
Duties Include : Salaries, typing of invoices and reports from inspectors and Director of the company. Answering the office telephone, handling the faxes, monthly cashbooks, purchasing of stationary and general office supplies. Basic Administration.
Benefits : Discovery Medical Aid, Car Allowance and 13th Chq in Dec. Reference : Mr C Auckland
Telephone Numbers : (011) 455 - 1976
Mobile Numbers : 083 - 778 – 6675
Reason for Leaving : Retrenchment (Due to Company Downsizing) Company : Rapidawn
Position : Admin Assistant –Project- AU Summit –Dakar - Senegal Period : 01/10/04 to 30/10/04 (Temp Night Shift Extra Income) Reference : Ms C Chiloane
Telephone Number : (011-***-****
Mobile Numbers : 072 – 785 - 2419
Reason for Leaving : Project Completed
Company : Nedbank Eastgate
Position : Enquiry Clerk (Permanent)
Period : 1yr 3 Months ( 01 Nov 02 to Jan 04)
Duties : Dealing with clients over the counter, handling client queries, Balancing of credit cards, chequebooks, atm card and printing bank statements. Delivering exquisite client care. Reference : Mrs M Lotz (Manager) Mrs T Van Staaden Mrs L Swartz (Supervisor)
Telephone Numbers : (011-***-****
Page 8 of 8
EMPLOYMENT HISTORY PREVIOUS EMPLOYERS
Company : Peoples Bank
Position : Administrator (Permanent) Sales Support Period : 6 Months
Duties : Liaising with banks, clients, managers and third parties telephonically and via e-mail. Resolving account queries, confirming banking details, with banks, providing information for failed disbursements so that it can be recaptured by electronic transfers, should it fail again I have to manually go the banks and make a direct deposit into the clients account, this would entail me walking around in JHB central making cheque deposits. Resolving queries from the help desk and filing of all failed disbursements and cheque deposits on excel spreadsheets
Reference : Ronel Buton (Team Leader)
Company : Peoples Bank
Telephone Numbers : (011) 630 – 7111
Liaison Officer : Liaise on a daily basis with internal staff, nationally, clients, and consultants and companies on the status of loan application by means of faxes e-mail and telephonically.
Reconciliation : Comparing status application against the data on he reports and supplying feed back to the branches nationally.
Personal Assistant : Training Employees on Inhouse Banking System, Data Capturing: Duration 3 months
Reference : Esmeralda
Company : Peoples Bank
Telephone Numbers : (011) 630 – 7111
Administration Functions : Credit Bureau Enquires, (MLCB, ITC) Daily Joshua Adore, Branch reports, issuing of failed disbursement cheques, handling Inbound and outbound telephonic queries regarding failed Disbursements and filing.
Total Duration at Peoples Bank : 21 Feb 00 to 31 Oct 02
Contact this candidate