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Employee Relations Human Resources

Willoughby, Ohio, United States
May 03, 2019

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Laura Deighan

***** ********** ****, **********, ** 44094

Phone: 440-***-****

Compensation and Job Analysis

Trend Analysis and Reporting

Project and Process Management

Policies and Procedure Compliance

Market Survey Analysis

SME Compensation Surveys


Excel, Access

PeopleSoft Query and SAS

Consultative Business Relationships


Progressive Insurance, Mayfield Village, OH 04/2005 – 02/2019 Compensation Analyst/Data Analyst (01/2011 – 02/2019) Support the department's data analysis needs by providing analytical and decision support. Determine the most efficient and accurate way to gather all necessary data. Determine what data is relevant and develop standardized reports/charts/graphs that summarize data for use by Compensation Consultants. Accomplishments Include:

Provide key data analysis to Business Leader Compensation & Benefits and HR Controller for compensation budget recommendations used in presentation to executive leadership

Maintain annual salary review model for the organization

Serve as subject matter expert for the Compensation survey tool

Administer annual Gainshare program

Compensation Analyst (04/2005 – 01/2011)

Partnered with Human Resources and management to provide consultative support on various compensation issues. Developed and presented recommendations to Contact Center HR and management. Accomplishments Include:

Partnered with leadership to consolidate PL Contact Center rep titles (3 year project)

Identified and improved processes in Gainshare program including eliminating unnecessary steps Proposed structure change that was implemented in department to streamline processes resulting in approval for current role

SourceOne Healthcare Technologies, Mentor, OH 12/2003 – 04/2005 Compensation Analyst (12/2003 – 04/2005)

Developed compensation program for start-up company. Designed and implemented process for job evaluation. Administered merit review process and completed EEO1 and AAP reports. Served as technical partner for implementation of Human Resources application. Accomplishments Include:

Developed PAQ (position analysis questionnaire)

Developed market pricing spreadsheet and Access based reporting

Identified and resolved inconsistent/duplicate titles and job codes

Developed titling guidelines to determine level cutters Cole National Corporation, Twinsburg, OH 11/2000-12/2003 Compensation Analyst (02/2003 - 12/2003)

Performed job analysis including job documentation, job evaluation, competitive market pricing. Performed routine and ad-hoc reporting and analysis for Benefits and HR departments. Administered merit review for multi-location facilities and stores.

Accomplishments Include:

Managed home office and field merit review process

Identified and resolved inconsistent titles and position codes in field organization

Led facility HR managers on revising the Technician level salary structure

Developed salary matrices for all Cole National companies

Developed internal job evaluation process checklist Things Remembered (division of Cole National), Twinsburg, OH HR Specialist (11/2000 – 01/2003)

Performed all functions of Human Resources for the home office including HRIS, departmental reporting and analysis, compensation, performance management, staffing, conducted new hire orientation and exit interviews, and employee relations.

Accomplishments Include:

Developed employee handbook

Developed new reports including turnover, CSM vacancy, staffing scorecard

Implemented new salary structure matrix, compensation worksheets and departmental compensation reporting

Developed exit interview analysis

Enhanced orientation process

Linked Payroll Department and Human Resources function together The Lubrizol Corporation, Wickliffe, OH 04/1990-11/2000 Employment Representative (01/95-11/00)

Recruited for internal and external positions. Managed the applicant tracking system using PeopleSoft. Served as functional representative on PeopleSoft team.

Personnel Specialist (02/93-01/95)

Administered tuition reimbursement program, United Way program, coordinated all company sponsored events.

Payroll Specialist (4/90-2/93)

Processed payroll for domestic locations.


BS Management - David Myers College

AAB – Lakeland Community College

CCP (Certified Compensation Professional) – World at Work

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