Employee Relations Hr

DEEPIKA MOHAN

**** ************ ****** 647-***-****

Mississauga ON L5R3W8 *******.**@**********.***

Career Goal

HR Coordinator/Specialist

Profile

Over 5 years’ experience in rendering support for HR and payroll services- Americas and Canadian employees.

Supported recruitment activities: posting and altering Job descriptions, sourcing right candidates, conducting reference checks, organizing and scheduling interviews.

Responsible for performing a variety of human resource support duties including: payroll administration, benefits administration, onboarding, attendance management, maintaining the HRIS and general employee relations.

Maintains a high standard in all types of communication (voice mail, email, letters, memorandums and spontaneous verbal response) both internal and external publics.

Handled end to end US and Canada HR back end operations starting from New hire (Onboarding) till separations and HRMS data changes. Responsible for US and Canadian full cycle payroll (processed manual/ Instant check payments)

Capable of maintaining records in order to provide key scheduled and ad hoc reports to Hr/Business

Positive, Professional Attitude, Quick learner, Result-oriented and Highly organized - can prioritize work schedules, manage time effectively and meet deadlines

Consistent approach to problem solving and methodology

Acted as a point of contact for payroll and benefits team. Also, well versed knowledge in US payroll system.

Sound Computer skills: MS office, Internet, Outlook, email and with keyboard speed of 100 w.p.m.

Tools Handled: Symphony, UltiPro/Ultimate, UltiPro – Time & Attendance, Oracle service cloud, Kronos, Zendesk and Symphony- Ticketing system

Post- Graduate in Business Administration with specialization in HR from Calicut University in 2011

Work Experience

HR and Payroll (Contract) Legacy Supply Chain Services, Canada

(Feb 2019- Till date)

Processed Canadian and US payroll for hourly and salaried employees (2300 employees), for weekly, bi-weekly, and semi-monthly payroll cycles, in timely and accurate manner according to the provincial/state and federal payroll regulations

Assisted in reconciling any payroll discrepancies, and prepare payroll reports and journal vouchers

Processed payroll remittances for WCB/WSIB premiums, garnishments, RRSPs, 401K plan, union payments and health and dental benefits

Maintained employee files and any pertaining employee documentation related to payroll; issued records of employment (ROE’s)

Implemented salary/ merit increases, bonuses, and such, in accordance with company policies and instructions provided

Managed time and attendance for hourly employees, such as importing Kronos time files into UltiPro software’s payroll system

Assisted governmental institutions with information and reporting requests

Acted as primary source of payroll information for LEGACY SCS employees, respond to inquiries in a timely fashion

Ensured compliance with company payroll and HR policies

Participated in payroll and HR related training to expand expertise and build qualifications; specifically take part in HRIS training to resolve basic HRIS inquiries

Tools Handled: Ultipro/Ultimate, Kronos, Zendesk-ticketing system.

Senior HR Executive – Shared Services Buzzworks Business Services Pvt. Ltd, India

Nov 2017- April 2018

Responsible for providing day to day operational and transactional support to the onshore

Team and employees and ensured Client management.

Review job descriptions, maintain job codes, job profiles and SharePoint master files

Provided one on one support to Relationship Managers/HR exe onshore as required.

Handled HR work requests, payroll, queries or transactions through a ticketing system (HRMS).

Handled end-to-end back office HR processes like on boarding within HR operations space.

To update HRMS database appropriately and accurately with new hire information

employee data change transactions in HRMS. Develop good knowledge and working of HRMS system and employee data

Managed employee information or employee data in HRMS system (regular updates for joiners, leavers, data refreshes)

Handled queries related to on boarding/exit/cancellation/request issues for new portal (data and voice support).

Contributed to ad hoc HR projects, gain understanding of UAE employee policies

Maintain consistent approach to problem solving and Escalate any issue and concerns to the Supervisor/Team leader

Was in charge of handling the one of the biggest middle east client including the employee life cycle for 1400 employees

Sr. HR Operations Specialist - Shared Services Williams lea Tag,

April 2015- Dec 2016

Got assigned for an analyst role and managed a team of 4 members along with an additional responsibility as a QC resource.

Maintained and managed HRIS system by recording and reporting Human resource information, updating employee’s records in HRIS system, the HR shared folders and the intranet.

Individually and with the team have worked for Bulk Newhire’s, separations and data changes. Managed New hire orientation calendar for every new batches.

First point of contact for general employee HR inquiries. Prepares, delivers and follows up on approved offer letters and onboarding documents

Coordinates benefits enrollment, terminations, invoicing, reconciliation, administration, general inquiries and set up US state taxes (W4, T4) in system.

Coordinates vacation and extended absences administration including tracking, reconciliation and fulfillment follow-up.

Assists with other HR administrative matters such as HR metrics, employment verification letters, HRIS troubleshooting and administration

Liaises with Recruiting and Payroll teams to support employee lifecycle.

Supports Human Resources Manager and People Team through active participation in ad hoc meetings, training and other project assignments

Ensure compliance with all health and safety regulations.

Lead a project of bulk New hires which consisted of more than 500 staffs in a short TAT. Also made sure that all company driven processes are completed within SLA, by suggesting improvements to the process.

Individually handled bulk separations and data changes (transfers, promotions and salary changes)

Worked with third party vendor for unemployment claims, tuition re-imbursement, intra as well as intercompany transfers.

Conducted audits to update HRMS database appropriately and accurately.

Maintained payroll information accurately in the HRMS system. Processed full cycle US and Canadian payroll on a bi-weekly basis.

Have received exceptional client focus award for providing an excellent service and support to the onshore counter parts in US and Canada.

Created excel sheets for data management internally and have created reports for audit purposes

Worked closely with Senior management and HRBP’s in rendering the work flow and creating the SOP’s, organizational chart or Process work flows. Responsible for the creation, implementation, training and maintenance of HR operating procedure for Onboarding to ensure all required task are documented.

Associate- Operations Wiliams Lea Tag Aug 2012-March 2014

As a newcomer, received appreciation from top level management in quick learning skills and following the process flow.

Highly maintained level of accuracy with almost zero errors in monthly reports to the works assigned.

Same responsibilities as above in an entry level management.

Resource Executive Bright Minds Consulting Private Ltd., India Oct 2011-July 2012

Power skill mainly for Education and retailing industry recruitment

Create a comprehensive job description based on hiring manager specifications to be used to present to candidates and to post to job boards and internal gateways.

Achieved closure for tough entry level positions in education and automobile sectors

Have achieved the quarterly target for the year. Also, have Scheduled interviews, briefing and debriefing sessions for candidates before and after interviews.

Education/Certifications

Planning towards CHRP

Business Administration- Post Graduate Calicut University India 2011

Biotechnology- Graduate Bharathiar University India 2009

References

Available upon request

Contact this candidate