Kaci L. Dennis
Spring Grove, PA 17362
Objective To serve in a position in healthcare where my leadership and problem-solving skills can help an organization improve overall health, provide outstanding care, increase safety, and expand customer satisfaction.
Education Pennsylvania State University University Park, PA 16802 Bachelor of Science in Health Policy and Administration December 2018
Major GPA: 3.47 Cumulative GPA: 3.01
Experience Mose’s Gulf Service York, PA 17404
Facilitate the implementation of new organization system for monthly accounts.
Train and familiarize five employees with company policies.
Revise monthly account policies to increase the amount paid on bills.
Address the needs of 40 or more customers to increase patient satisfaction.
WellSpan Health- Sleep Services York, PA 17401
Researched competitors in sleep services to improve delivery of services, make prices more competitive, and analyze patient volumes.
Created a price comparison PowerPoint for sleep services that are directly competitive in the WellSpan market.
Created a document of WSH Imaging Services Patient Satisfaction Board Meeting minutes and created a snapshot of ideas to focus on for the future meeting.
Networked with individuals in several meetings that are either WellSpan employees or directly affiliated with WellSpan.
TJMaxx State College, PA 16803 Sales Associate 8/17- 4/18
Greeted customers and expedited check-out process.
Managed complaints and answered questions from customers.
Improved cleanliness of store through maintenance of department.
Decreased damages of items through implemented techniques.
Texting and Driving Campaign York, PA 17404 Organizer/Speaker 3/15-3/16
Facilitated the implementation of the campaign that got thousands of people to sign the pledge.
Advertised the campaign on three social media accounts.
Spoke to three high schools with thousands of students and faculty about the dangers of texting and driving.
Leadership Spring Grove Area Scholarship Fund Committee 7/18-Present
Committee Board Member
Ashlyn’s Gift Scholarship Fund 3/16- Present
Penn State World Campus Student Ambassador Program 7/18-12/18
Health Policy and Administration Club 8/17-4/18 Co-Executor of Events
Activities Lifetime Member, Penn State Alumni Association 12/18-Present
Member, Blue and White Society 8/17- 12/18
Fundraiser/ Walker, Relay for Life 7/15, 7/16, 7/17, 7/18
Keynote Speaker, Pink Out Inc. 5/17
Awards Union Lutheran Church Scholarship 6/16, 6/17, 6/18
HHD Undergraduate Internship Enrichment Fund Grant 5/18
Francis Hoffman Award for Excellence in Writing 4/18
Joe and Rosie Ruhl Scholarship 8/15