Receptionist and administrative assistant with several years experience providing customer service, receptionist duties and clerical support in fast-paced, deadline-driven environments. The ability to multi-task and work under pressure. Excellent communication skills, very organized, with a strong attention to detail.
Kingston Honda/Acura (part time) January 2018 to present Receptionist and Administrative Clerk
Greet customers and assist them with the appropriate department
Receive payments for service, parts, deposits on vehicles and leasing
Balance receipts (Visa, Mastercard, debit, cheques and cash) at the end of shift
Answer calls from customers in a prompt and friendly manner
Keep customer lounge area stocked up with supplies as well as a clean and organized appearance.
Alliance Wireless Communications 2014–Nov. 2017 Customer Service Representative
Assisted customers by phone with a variety of business matters including on-call scheduling, funeral arrangements, hotel reservations, crisis calls, WSIB claims, appointments, absenteeism reporting, real estate information and emergencies
Tact, diplomacy and courtesy were essential parts of the job
Successfully completed WHMIS course and customer service modules.
Rideaucrest Home 2012 - 2014
Finance office – reviewed and input confidential resident information into database
Dental clinic – assisted elderly residents with appointments
Coffee/Gift shop - Point of sale transactions, recorded daily sales receipts and assisted residents.
Statistics Canada 2011 Census Enumerator (contract)
Extensive interactions with the public to obtain confidential information for census purposes
Provided information to the public regarding the various uses of statistical information by the federal government
Regularly prepared progress reports for supervisor and met quotas in a timely manner.
Ecclestone & Ecclestone 2006 – 2010
Prepared documents for the administration of family law issues
Maintained office supplies and arranged for replenishment when required
Made bank deposits and arranged for payment of client accounts and office invoices
Provided secretarial support to executives.
Cunningham, Swan, Carty, Little & Bonham 1992 – 2004
Worked with clients by phone and in person with estate management issues
Administered estate files, such as preparing letters and probate documents
Liaised with banks, courts, investment companies and various government agencies
Maintained and tracked a database for over 10,000 wills.
TRAINING & EDUCATION
Proficient with several software applications including Word, Access, CDK, Excel, Outlook, Powerpoint, eQuinox.
St. Lawrence college
Legal Assistant Diploma