Customer Service Office Staff
Resume:
A B O U T M E :
*********@*****.***
https://www.linkedin.com/in/
tirah-large-b2b034a7/
SENIOR SALES & CUSTOMER SERVICE REPRESENTAITVE
DUST QUEEN MAID SERVICE SEPT 2017-MARCH 2019 EDMONTON, AB Responsible for increasing sales with in & outbound calls to meet targeted goals. While building estimates, scheduling appointments & following up with warm leads. Possessing strong communication between office staff & cleaning technicians to ensure accurate support for daily operations is met and executed smoothly.
Prompt &sufficient customer service to all current & potential clients, providing education and knowledge of our service and industry.
Resolving problems & complaints as they arise.
Cross training all office staff and new employees
Managing Google, Homestar and Yelp accounts
Overseeing and managing all daily office operations.
Covering vacation and sick days for our scheduling department as needed.
RESIDENT PROPERTY MANAGER
REALSTAR MANAGEMENT JAN. 2014 – MAY 2017 EDMONTON, ALBERTA Responsible in managing and overseeing the residential community through effective market surveying, efficient administration, expense control, and ensuring proper physical maintenance of the complex.
Knowledge of current laws, legislation & rights concerning residents.
Possess a strong customer service attitude.
Scheduling and completing viewings with prospective residents.
Following proper procedure in leasing to approved residents.
Carrying out data entry and various daily clerical duties.
Acknowledging concerns and approaching problems in a quick & professional manner.
I have developed exceptional office organization, while excelling in administrative tasks. With confidence training supporting staff & managing daily operations. Offering expert client service & excelling under pressure to meet deadlines. Currently looking to expand my career development to help me grow in a professional setting.
E X P E R I E N C E :
C O N T A C T
2247 78 street SW
EDMONTON, ALBERTA
E D U C A T I O N
MOA DIPLOMA
Medical Receptionist College
April 2013
ESTHETICS DIPLOMA
Marvel College
August 2007
T I R A H L A R G E
S K I L L S
E X P E R I E N C E ( C O N T I N U E D )
R E F E R E N C E S :
I N T E R E S T S
PHOTOGRAPHY
STAYING ACTIVE
CAMPING
SPENDING TIME WITH
MY FAMILY
PROFESSIONAL
• Office Leadership
• Training supporting staff
• Organization & administration
• Customer service Relationships
TECHNICAL
• Microsoft office
• Microsoft word
• Microsoft excel
• Social Media Marketing
OFFICE ADMINISTRATION
QUICKARD SOLUTIONS MAY 2013 - JAN 2014 EDMONTON, ALBERTA Responsible for handling the day-to-day administrative tasks of the office and making sure that everything runs smoothly.
Carrying out large volumes of filing while retaining a good level of accuracy and efficiency.
Maintaining an effective administration system.
Offering a warm and friendly welcome as the first place of contact for Quikcard solutions.
Receiving and redirecting telephone calls.
Receiving & delivering a high scale amount of important parcel deliveries ESTHETICIAN
PERUGIA SALON AND SPA AUG. 2007 - SEPT. 2012 EDMONTON, ALBERTA Extensive knowledge of facial treatments & hair removal methods. Successfully educating clients to look and feel great through my efforts. Helping men and women maintain their personal appearance and boost their self-esteem.
Providing professional treatments
Promoting and recommending professional products and services.
Building and maintaining strong customer relationships.
Ability to prioritize, organize and complete all assigned duties.
Tailoring services to customize guest requirements.
Supplied upon request.
Contact this candidate