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Administrative Assistant, Paralegal, Legal Assistant

Cave Springs, Arkansas, United States
May 05, 2019

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Diana L. Schoon

Cave Springs, AR ** 479-***-**** Cell

Summary of Qualifications and Competencies:

Project Management

Onboarding and Training

Effectively accomplish goals in high-volume environments; creative problem-solver who rapidly adapts to changing demands

Energetic, self-motivated and capable of effectively managing multiple projects within a fast-paced environment

Keen attention to detail, discretion and sound judgment

Excellent interpersonal, written, verbal and organizational skills

Extensive computer knowledge: Microsoft Word, Word Perfect, Microsoft Outlook, PowerPoint, QuickBooks, Adobe, Excel, Hummingbird Document Management, Passport, SharePoint, Internet Explorer, Anaqua (Docket system), and Passport (Invoice/Billing)

Education and Training:

Emotional Intelligence Certificate (SWDC – Walmart)

Six Sigma White Belt Certification (SWDC – Walmart)

Project Management Certification (SWDC – Walmart)


Wal-Mart Stores, Inc., Bentonville, AR May, 2016 – April, 2019

Paralegal, Intellectual Property (IP) and Privacy

Create, maintain and manage dockets for internal for three attorneys and external patent cases with six outside counsel firms

Manage four patent agents working with Walmart inventors

Work closely with Outside Counsel to ensure all instructed cases are meeting deadlines given when cases are instructed, assessing any revised deadline dates and approving, as needed; ensure counsel is following all processes, training counsel when needed on internal processes, running reports out of Walmart docketing system

Train team members – Senior Administrative Assistant and paralegals on invoice/billing system, wire transfers, travel expenses, creating and distributing reports

Anaqua (docketing software) Administrator

Continue to assess current processes for improvement, implement new process as needed, to include training on new processes

Work closely with inventors regarding training on our process, how to submit invention disclosures through the Anaqua portal, uploading documents to or sending documents from Anaqua for inventors

On boarding of all new counsel and patent agents, to include training on submission of invoices

Prepare legal documents; i.e. correspondence to clients and emails to individuals submitting unsolicited patent ideas to Walmart.

Key Accomplishment

oCreated onboarding and training documentation for outside counsel

oRan a project that implemented Bentonville patent process to our Bangalore office

oImplemented patent process, hired patent agent to collaborate with the inventors, developed training materials to show leadership and inventors at the BO

Senior Legal Administrative Assistant August, 2014 – May 2016

Leverage, Intellectual Property (IP) and Privacy

Patent Clinic Project

oIdentified stakeholders and worked effectively with senior leadership company-wide to incorporate bi-weekly training for inventors

oCreated communication for training and worked collaboratively with cross-divisional communication teams to schedule, advertise, and promote training. Communications appeared in Home Office Notices, Legal Notices, ISD News Weekly, Global Shared Services Weekly News, and ISD Message Board’s

oCreated and managed distribution lists for training, created communication for planners, created agenda, modified and maintained patent Sharepoint site, secured conference rooms/equipment required for training, coordinated training materials, launched survey, collected and compiled data gathered from survey

International IP Forum

oCoordinated high level video conference with 24 IP professionals located in four countries and multiple time zones

oCollected, compiled, managed and distributed data regarding professional staff duties, locations, current role, and contact information for presentation

oCreated communication circulated to professionals regarding expectations and agenda. Coordinate and track progress of follow up items and delegate to professional staff

oProvided administrative support to three to six IP attorneys supporting all areas of IP

oDraft correspondence circulated internally and externally, including meeting planners, communication for patent clinics, patent committee meetings, inventor interviews, search report requests, invoicing issues, and wire transfer requests

oUtilize computer programs and software to resolve issues with vendor or outside counsel invoices, audit department’s yearly fiscal budget to ensure accuracy of data; assist with collecting and creating Quarterly ACR Reports for Litigation, and create and maintain a 5-year metrics report for Outside Counsel spend

Key Accomplishments:

oImproved IP 101 Training for Walmart Associates

Coordinated with Talent Management to effectively drive attendance to training

Reviewed current materials and time allocated for training

Worked with survey team to create new pre and post testing for more accurate data collection

Researched and collected information regarding implementation of CBL’s for future training

oImproved Invoicing Procedures

Identified invoicing issue and proactively proposed resolution to team leadership

Coordinated among multiple business areas to resolve issues and implement a new and improved procedure for IP invoicing of Outside counsel.


Administrative Assistant II, Legal March, 2013 – August, 2014

Leverage, Intellectual Property (IP) and Privacy

Work collaboratively with OSC management team, Legal Invoicing team to set up Vendors and new OSC firms for billing, to include creating matters and amendment to OSC guidelines for new IP UTBMS codes for more efficient invoice billing and tracking

Work with IP attorneys and outside counsel to create and maintain schedule for quarterly paralegal training.

Schedule travel related activities, submit expense reports and resolve all travel issues for each attorney

Draft intellectual property process for inventor interview, awaiting evaluation interview, NOI report, and patent clinic

Train IP administrative support staff and business team on patent operations process and protocol.

Work collaboratively with legal and Walmart inventors to manage Notice of Invention (NOI) docket containing an average of 150 disclosures per month

Administrative Assistant August, 2012 – March, 2013

Corporate Communications

Provide support for two Directors for management of calendars, organizing/maintaining and updating calendar events; resolve scheduling conflicts; respond to requests to schedule meetings and conference rooms.

Utilize business and process knowledge to provide assistance with travel, expense reports, submitting invoices and resolving invoice issues.

Create and maintain fiscal budget excel spreadsheet

Education: New Castle High School, New Castle, IN

Currently enrolled at Purdue University Online – Associate of Applied Science in Legal Support and Services, 4.0 GPA; Graduation Date: June, 2020

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