ENGR. JOANNE Q. SENDREJAS

Doha, Qatar

Mobile Number : +974-****-****

E-mail address : ac99xn@r.postjobfree.com

Qatar Driving License : 281********

RP ID : March 26, 2020

Availability : Immediate

CAREER OBJECTIVE: To pursue a highly rewarding career in Facilities Management & to be involved in a work where I can utilize all the skills I had learned through education & previous work experiences that effectively contributes to the growth of the organization.

EDUCATIONAL BACKGROUND

COLLEGE: Bachelor of Science in ELECTRICAL ENGINEERING

Mindanao State University (MSU) - Marawi City, Lanao del Sur, Philippines

PROFESSIONAL QUALIFICATION:

REGISTERED ELECTRICAL ENGINEER (PHILIPPINES)

Registration #: 0043301

AWARDS:

Sr. Facility/PPM Coordinator Excellency Award (September 10, 2017)

Al Asmakh Facilities Management, Doha, Qatar

EMPLOYMENT RECORDS:

SR. PLANNED PREVENTIVE MAINTENANCE (PPM) COORDINATOR

Al-Asmakh Facility Management (Under Regency Group Holding)

Doha, Qatar

April 2017-Present

Projects: Al-Asmakh Facility Management Properties (All AAFM Properties)

1.Al Sadd Area = 32 Properties

2.Al Waab Area = 21 Properties

3.West Bay Area = 22 Properties

4.Pearl Area = 18 Properties

DUTIES AND RESPONSIBILITIES:

Go site visit to get the actual Asset Details i.e. AC EQUIPMENTS (AHU, CHILLER, FAHU, WINDOW, etc), ELECTRICAL EQUIPMENTS ( DB, MDB, PANEL, EMERGENCY-EXIT LIGHTS, Generator, etc), MECHANICAL EQUIPMENT ( FANS, PUMPS, etc), PLUMBING (WATER TANKS, etc) in a format of per quantity with its respective location and includes also the non-equipment like drainage cleaning on each property in order to finalize and plan the PPM Schedules as per frequency in accordance to Maintenance Contract.

Solely managing and planning the entire PPM of AAFM Properties having the total Asset of 56170 Units (HVAC Equipment, Electrical Equipment, Mechanical Equipment, Plumbing Equipment including Drainage PPM, Kitchen-Bathroom Sinks).

Coordinate and communicates with Property Management and Operation Maintenance Team for all PPM related works respectively.

Communicates with tenants if there’s any PPM concern they want to clear up in case which the Operation Team can’t manage.

Sending PPM Work Order Requests to the Call Center prior on the agreed PPM Schedule.

Monitor the AMC/Contractor PPM Schedule, coordinate with the Operation Maintenance Team and Work Order accordingly.

Review the quality of PPM Activity through random site checking without notice and feedback to Head of Operation Incharge to resolve shortfalls and improve standards.

Monitoring of PPM Completion and reviews the overall evaluation done by the ISO Audit.

Calculating the monthly KPI’s on Area in which area are composed of many Properties and this will to be submitted to General Manager.

oAl Sadd Area ( 32 Properties)= Planned PPM 1623, Completed PPM 1390, the KPI is 85.63%

oAl Waab Area ( 22 Properties)= Planned PPM 2298, Completed PPM 2019, the KPI is 87.48%

oWest Bay Area (25 Properties)= Planned PPM 3567, Completed PPM 3162, the KPI is 88.65%

oPearl Area ( 18 Properties)= Planned PPM 1870, Completed PPM 1680, KPI is 89.84%

Chasing its respective Operation Team for the Pending PPM Tasks and asked justification of lag days.

Maintain the records of planned and completed maintenance and send it to its respective Operation Team as well as to the General Manager.

Monitor and update the Monthly Report to be sent to Al-Asmakh Real Estate Management.

FACILITIES COORDINATOR CUM PPM COORDINATOR

Al-Asmakh Real Estate Development Corporation/Al- Asmakh Facility Management (Under Regency Group Holding)

Doha, Qatar

December 2015-January 2016

Projects: Al-Asmakh Real Estate Development Corporation/Al- Asmakh Facility Management (Under Regency Group Holding)

1.Al Sadd Area = 32 Properties

2.Al Waab Area = 21 Properties

3.West Bay Area = 22 Properties

4.Pearl Area = 18 Properties

DUTIES AND RESPONSIBILITIES:

Received all complaints through email, phone, face to face from the Call Center Department and/or from the Clients. Give possible solutions in a professional way and coordinate with the Property Management and Maintenance Operation Team for all related works concern respectively.

Follow-up on customer satisfaction with work performed.

Manage & monitor the agreed PPM Schedules and coordinate to its respective Operation Team.

Monitor all Reactive & PPM Pending Work Order through ERP system and do follow-up.

Liaise between Al-Asmakh Real Estate Development Corporation /Al- Asmakh Facility Management (Under Regency Group Holding) support.

Collate and monitor all received Client Contract from the Real Estate agent. Assists Real Estate agent if they have Client Contract. Verify it if the maintenance and other related concern is amenable and coordinate to all concerned Team (Property Management and Operation/Maintenance Team) to ensure that the tenant can transfer as per the contract stated.

Received payments from the Client in the absence of the concerned Al-Asmakh Real Estate Staff.

Maintain the records of Reactive and PPM Tasks and send it to its respective Department.

PLANNED PREVENTIVE MAINTENANCE (PPM) COORDINATOR

Al-Asmakh Facility Management (Under Regency Group Holding)

Doha, Qatar

July 2015- November 2015

February 2016-March 2017

Projects: Al-Asmakh Facility Management Properties (All West Bay Area)

1.West Bay Area = 22 Properties

2.Pearl Area = 18 Properties

DUTIES AND RESPONSIBILITIES:

Collecting equipment data from the Operation Site in- charge and assisting the Facilities Manager with ensuring that all facilities are safe by planning the preventative maintenance activities in coordination with the Work Management Center/ Call Center.

Develop and maintain equipment specific PM tasks and schedules.

Plan, organize and schedule necessary resources required to accomplish maintenance activities.

Coordinate and set a meeting with the Property Management/ Building Representative to discuss the Preventive Maintenance Schedule in order to get the access of its respective tenants/clients.

Maintains records of planned and completed maintenance.

Undertake surprise site inspection to ensure that the Operation Team did the PPM as per schedule given.

Work with Facility Manager/Site In charge with the dissemination and monitoring of PPM Schedule.

Manage the ERP System to monitor the PPM job status and coordinate respectively to the Operation Team and resolve it in an efficient manner.

Communicates with Property Management and Operation Team for all related works respectively.

Report to the immediate managers or Head of Operation for the PPM Update and any related PPM concern.

FACILITIES ENGINEER CUM COORDINATOR

Al-Asmakh Facility Management (Under Regency Group Holding)

Doha, Qatar

March 29, 2015– June 2015

Projects:

Beverly Hills Tower (Residential) = 318 Apartment

Regency Tower (Residential) = 172 Apartment

DUTIES AND RESPONSIBILITIES:

.

Identifies the problem in the day to day operation and recommend improvement to maximize the efficiency of the equipment and resources and ensures smooth operation.

Coordinates & monitors internal & external contractors for subcontracted works & equipment such as Fire Alarm, Fire Fighting, Chillers, lifts, Generators and other major equipment. Review quotes, process for LPOs, schedule dates and time for completion. Ensures that work is completed in a safe manner, per code and within compliance with the Client.

Undertakes inspection of the premise to determine major repair/renovation work.

Work with Facility Manager/Engineers/supervisors/team leaders with the dissemination and monitoring of work orders.

Manage the ERP System to receive, track, assign and resolve Job Requests (JCs) in an efficient manner. Follow-up on customer satisfaction with work performed.

Creates supply requisitions for material issuance through ERP system.

Preparation of technical, incident, monthly & other reports.

Communicates with Property management for all related works in the Tower.

Communicates with tenants for housekeeping & maintenance concerns in the absence of property & facilities supervisors.

Assumes the basic responsibilities of facilities supervisors in their absence.

FACILITY ENGINEER

Victory Christian International School, Oranbo, Pasig City, Philippines 1600

September 2014- February 2015

DUTIES AND RESPONSIBILITIES:

Review, monitor & evaluates engineering works of contractors & service providers

Coordination with regards to Security & Safety of owners & property

Responsible in Monitoring Progress Development of the Construction

Responsible in Ordering & Receiving materials needed in the Construction.

Schedule and supervise the technicians and housekeeping staff to ensure that their respective will be executed properly as per schedule given.

Responsible in maintaining records & documents.

FACILITY ENGINEER/OFFICER

Philippine Long Distance Telephone Company, Cebu, Philippines

Jones, Maabolo, Mandaue, Mactan, Cebu, Philippines

September 2010- February 2014

DUTIES AND RESPONSIBILITIES:

Identifies the problem areas in the day to day operation and recommend improvement to maximize the efficiency of the equipment and resources.

Report the accomplishment, operational needs and concerns of all managed properties once a month to the Team Head.

Responsible for the serviceability, repair and maintenance of operational facilities and equipment that serve the common areas.

Compliance with the Emergency Management Plan suitable to the vulnerability of the facility. Response to any emergency situations is in accordance with Emergency Response Procedures. This is also to facilitate the core group of emergency team composed of representatives of building occupants, including the other leased offices.

Ensure the environment and sanitary compliance within the premises especially in office and hazardous work areas.

Identifies building deficiencies and substandard conditions within the facility and implement corrective measures. Also coordinate with various building occupants regarding noted deficiencies which the correction will be under their control.

Supervises maintenance technician staffs and contractors to complete minor repair and maintenance construction projects. This is to comply with service level and special maintenance.

Guides financial, demand and usage management of water and electricity.

Assists/reviews evaluation of building repairs, mechanical and electrical replacement and upgrades and existing of Life and Personnel Protective Equipment.

BRANCH SUPERVISOR

Park N’ Go Bakeshop, Cebu

March 2000 – May 2001

Managing the daily output and display of bakery products

Focus on reducing costs, monitoring product quality and consistency, tracking inventory and managing the bakery's budget.

Supervises and coordinates activities of workers

Enforce safety and sanitation regulations.

Inspect materials, products, or equipment to detect defects or malfunctions.

Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.

Plan and establish work schedules, assignments, and production sequences to meet production goals.

Keep records of employees' attendance and hours worked.

Requisition materials, supplies, equipment parts, or repair services.

TRAININGS/SEMINARS ATTENDED:

1.2016 Institute of Integrated Electrical Engineers (IIEE)-SQC General Membership Meeting, Nomination for 2017 Board of Directors and Technical Seminar ( September 2, 2016)

Sapphire Plaza Hotel, Doha, Qatar

2.ON-THE-JOB-TRAINING (Summer of 2005-2006)

Agusan Del Norte Electric Cooperative, Inc (ANECO)

Km.2, J.C. Aquino Avenue, Butuan City, Philippines OHSAS 18001:2007 – Auditing Occupational

3.BUILDING WIRING INSTALLATION NC-II (2008-2009)

(Certificate No.8605-08-BWI-15)

TESDA - Cabadbaran City, Region XIII Caraga, Philippines

PERSONAL DATA:

NICKNAME : Joy

DATE OF BIRTH : June 26, 1981

PLACE OF BIRTH : Tungao, Butuan City, Agusan del Norte, Philippines

GENDER : Female

STATUS : Single

CITIZENSHIP : Filipino

LANGUAGE/DIALECT SPOKEN: English, Tagalog, Cebuano

REFERENCES:

Available upon request.

I hereby certify that above information is true and correct to the best of my knowledge and belief.

Engr. Joanne Q. Sendrejas

Applicant

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