Resume of Winston Armady
EDUCATION
William Paterson University, Wayne, NJ Bachelor of Arts in Psychology, expected May 2021 WORK EXPERIENCE
Phoenix Group, New Providence, NJ November 2016- April 2019 Speaker’s Bureau Coordinator
• Supported pharmaceutical reps in the execution of their Sales Presentations.
• Assisted pharmaceutical reps in troubleshooting and resolving issues with client specific software.
• Placed AV orders based on presentation needs.
• Reviewed event expenses to ensure that they were accurately and properly recorded.
• Maintained task log to ensure that all tasks were up to date and accurately checked off.
• Coordinated with faculty manager to match pharmaceutical reps with speakers for their Sales presentations.
• Vetted, booked, and contracted with appropriate venues for presentations based on audience size, pharmaceutical rep, and speaker’s needs.
• Attended weekly status meetings with account, speaker’s bureau, faculty and software solutions managers to discuss client needs, find and implement solutions.
• Assisted district managers in allocating funds for their rep’s programs.
• Generated and sent invitations for speaker programs.
• sent out pre-meeting materials such as venue contracts, event rosters, Speaker Itineraries and confirmation of AV equipment.
• Ordered and briefed on-site assistants to assist the rep in any task necessary to ensure that the program ran efficiently.
Sivantos Inc, Piscataway, NJ February 2016 – November 2016 Contracted through Aerotek
Order Entry Processor
• Repair order entry of hearing aids, remotes, transmitters, chargers and other accessories of various brands.
• Entry of remake orders for custom hearing aids based on customer and patient specifications.
• Added options to custom hearing aids such as soft coating, volume control and canal locks based on patient needs.
• Rerouting orders to clarifications team to verify inaccurate or outdated information.
• Responsible for meeting daily goals and ensuring orders were processed in a timely manner.
• Worked with sales representatives and audiology department to ensure than any special requests made by the customer and patient were met.
Chubb & Son, Whitehouse Station, NJ November 2014 - January 2016 Contracted through Kelly Services
Data Entry Specialist
• Data entry of basic claims into different systems and ensured that all claims were entered in a timely and accurate manner.
• Documented loss information received from Third Party Administrators (TPAs) handling claims and made state specific code corrections.
• Assisted department analysts in researching and resolving any issues related to TPA program
• Processed bulk payments and receipts on claims and policies.
• Responsible for meeting service standards of an internal customer focused strategy.
• Worked collaboratively in a team environment with the department processors, associates, analysts, supervisor and team manager.
TECHNOLOGICAL SKILLS
Microsoft Office Suite (Word, Excel, PowerPoint and Outlook). References for Winston Armady
Professional
Mary McGratth
Speaker Bureau Manager
Phoenix Group
Ethipia Mills-McIver
Speaker Bureau Manager
Phoenix Group
Personal
Adam Barroso
Assistant Vice President, GWIM Team Manager
Merrill Lynch
Lindaisa Askew
Project Manager
Cyan Health