EMR Build/Support Analyst
Resume:
VICTOR BABANUMI
**************@*****.***
Dallas Texas 75243.
PROFESSIONAL SUMMARY
Capable EMR Analyst with a proven history of implementing and enhancing Cerner Millennium and Epic Hyperspace operations. Proficient in best practices with requisite leadership qualities that can motivate team to boost productivity and job performance. Well-coordinated in addressing problems, investigating root causes and administering successful resolutions. SKILLS
Cerner Millennium Rational Requisitepro
Cerner Revenue Cycle Rational Team Concert (RTC)
Cerner RadNet Cerner Command Language (CCL)
Charge Services Developer
Cerner Tools: Bedrock.exe, DCPTools.exe Health Level 7 (HL 7) RadDBTools.exe, RadExamMgmt.exe Location.exe
ServiceNow Ticketing System Radonlineworklist.exe
Powerchart.exe MS Suite (Excel, Word, Vision, Outlook) SharePoint Data Conversion
Dragon Software EDI
WORK HISTORY
Cerner Millennium RadNet Analyst, Central Maine Healthcare System – Lewiston, ME 09/2018 -03/2019
● Utilizing Tool such as - Bedrock.exe, DCPTools.exe, RadDBTools.exe, RadExamMgmt.exe, DeptOrCWizard.exe, Location.exe, Powerchart.exe, Coreeventmanager.exe,
● Advised on utilization of best procedures and protocols to guide RadNet build.
● Participated in reviewing RadNet clinical workflow and build sheets, End User account configuration, locations and hierarchies build and testing, and orders.
● Responsible for configuring appropriate hierarchies and resource calendars.
● Worked with project timelines to ensure on-time readiness for go-live.
● Command Center Support and prioritizing for resolution - technical, training, workflow Cerner Millennium RadNet Analyst, Antelope Valley Hospital – Lancaster, CA 02/2018 - 09/2018
● Customized solutions to specific objectives and delivering individualized service.
● Assisted with building, optimization, and testing for the Radiology physicians and team members.
● Utilized DB Location Tool for building and maintaining resource hierarchy and appropriate security (Including service areas, departments, radiology exam rooms and portable radiology equipment).
● Building and maintaining RadNet Accession Numbers.
● Building and maintaining Radiology orders including details, dates, transport modes and managing Department Order Catalog for the entire Radiology Technologists.
● Responsible for building replacement orders for Radiologists and Radiology Technologists.
● Build Folders and Library Groups for Images and Films.
● Assisted with configuring several Radiology Management reports for running and printing to configured printers at specified intervals at different locations.
● Weekly travel with end of week team hurdles and project management timeline meetings. Cerner Millennium RadNet Analyst, St Dominic Health Jackson, MI 04/2017 - 12/2017
● Delivered guidance for Cerner RadNet builders and analyst on key Radiology End User Cerner workflows and functionality.
● Used the following tools: Bedrock.exe, RadDBTools.exe, RadExamMgmt.exe.
● DeptOrCWizard.exe, Location.exe, Powerchart.exe, Coreeventmanager.exe.
● Assisted with several template customizations to ensure providers experience better efficiency and minimizing errors.
● Researched and recommended process improvements design to operational and financial risks.
● Responsible for building and maintaining End User profiles (Radiologist, RadTechs) based on Role Types and Privileges.
● Build and validate new positions utilizing Core Security tools and design applications: BedRock, TaskAccess, CoreCodeBuilder, PrivMaint, Preference Manager, Cerner Practice Wizard, Discern Analytic Administration, DCPTools, HNAuser.
● Assisted with configuring Radiology Management reports for running and printing to printers at intervals in several locations.
● Used the following tools: BedRock.exe, DCPTools.exe, RadDBTools.exe, RadExamMgmt.exe, DeptOrWizard.exe, Location.exe, Radonlineworklist.exe, Powerchart.exe, MS Suite (Excel, Word, Visio).
● Researched and recommended process improvement designs to minimize operational and financial risks. Epic Hyperspace Help Desk Analyst, Mercy Hospital South - Sappington, MO 10/2016 - 03/2017
● Implementing Mercy Hospital custom configurations and security measures on devices.
● Managed the ticketing system and Epic Desktop for service requests and incidents through the system ServiceNow
● Help troubleshooting and resolving tickets that come through the Epic Support teams and medical providers.
● Demonstrated professionalism and courtesy with customers while working to resolve complaints, problems or respond to questions.
● Analyzing and implementing hardware devices such as Workstations, iOS and Android devices, and peripherals.
● Working on several Epic implementation projects on a large scale, not limited to but including: CPOE, Ambulatory, Cadence, and ClinDoc.
● Engaged end users and answered questions via email, phone, website live chat and in the forums. EDUCATION
Bachelor of Science in International Relations, Obafemi Awolowo University Ile Ife 02/2007 to 11/2011
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