Golden CHS,Arjun Apts,Room No 21, Maratha Kolsewadi, Kalyan (East) Pin-421306. Contact No-908-***-****
Date of Birth: 10th September 1986
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company
• Pursuing MBA from Welingker Institute of Management
• Bachelor of Arts, April 2006 Mumbai University.
• Masters of Arts, April 2008 Mumbai University
Working knowledge of Tally 7.3
Working knowledge of SAP (Sales Module)
Post Graduate Diploma in ‘Retail Management’.
Microsoft Office tools – Ms Word, Ms Excel, Ms PowerPoint, Ms Access & Internet. (MS-CIT- 84%)
Desktop Publishing (DTP)
Completed Tally Package (Tally 6.3))
Working Knowledge of Merchandise Management System (MMS).
Working Knowledge of “POS” (Hafele Co, Software)
Working Knowledge of “ORION” (Hafele Co, Software) Current Work Experience:
Company: 3A Composites India Pvt Ltd
Period: Since June 2018
Position: Senior Sales Co-coordinator (East-West- North -South Region) Job Profile- Sales support Co-ordinator/Order Processing
Preparing Quotations / Proforma Invoices
Preparing Warranty Certificates for FR/Non- FR, Eco range of ‘Aluminium Composite Material’
Checking for the status/availability of Paint (usable or expired), coil..etc. with Factory to provide appropriate lead time
In case of Non-standard shades & non-standard coil width, coordinate with procurement/purchase team for the availability & lead time of paint & coil
Cordinating with Accounts department for the o/s / credit balance, LC … etc
Scheduling coating plan & production plan with Factory as per the width sizes & urgent requirements
Maintaining forecasts month/quarterly/yearly basis
To prepare reports on sales by individual representatives, sales by product line and sales to individual customers
Follow-up for sales as per the forecasting given
Coordinating with Factory/Transporter for freight charges & dispatch
Support sales representatives and coordinating sales-related activities within the company, to achieve sales targets.
To maintain excellent organizational, administrative and communication skills, together with an ability to deliver high standards of customer service Previous Work Experience:
Company: HAFELE Pvt ltd. (Architectural Hardware Co) Period: Since October 2010
Position: Senior Executive-Sales Co-coordinator (East-South-West Region) Job Profile- Sales support Co-ordinator/Order Processing
Preparing Maximum Number of Orders (Error free)& Order should be processed accurately ( Details like discount, Article #, Tax Structure etc. should be accurately documented )
Preparing Reports on Weekly basis/quarterly basis/Yearly basis
Keeping records of NA (Non-Available Material)
Co-ordinating directly with the Dealers (Customers)
Follow up with Sales Team & sending mails for clearing Pending SO (Sales Order/ Porforma Invoice) Report on weekly basis
Solving Queries of the Dealers. (Related to orders execution,dispatch, delivery)
Co-Ordinating with Warehouse (In case of any delay or Changes in the Schedule of Dispatches)
To be a support for other Jobs,related to - logistical operations, sales coordination,sample return, attending customer calls, solving Sales Queries
Co-ordinating with different Support departments.. Accounts, Purchase, Product Team
Maintaining Logs for Regional coordinators –East, South and West
• Worked as Customer Care Associate &Unit-Coordinator “Shoppers Stop Ltd” (Vashi) A Raheja Group Company dealing in organized Retail.
Period: May 2008 to April 2010
Position: Customer Care Associate &Unit-Coordinator. Job Profile-Unit Coordinator
Assisting Unit Head.
Coordinating with all support functions.
Updating Daily Sales in the Info zone.
Analyzing sales figure.
Conducting trainings for New Joinees.
Inspecting the store for the Standard Operating Process (SOP).
Sending monthly and quarterly reports to Unit Head & Head Offices.
Maintaining Records of CCA (Customer Care Associate) Parameters on which they are judged.
Assisting HR in joining & training formalities of the CCA’s.
Assisting Unit Admin Head.
Maintaining record of Stationery/Electricity/Maintenance related bills
Working on Oracle.
Generating Reports on MMS System.
• Worked as Student Relationship Executive at “Russell’s”(Institute of Spoken English)-Thane for 1 yr(April 2007 –March 2008)
• Worked as a Faculty at“Sheetal Academy”( Institute of Spoken English) –Kalyan for 6 months
(Sep 2006-March 2007)
Singing, Dancing, Learning, ListeningMusic, Drawing Languages:
English, Hindi& Marathi
I hereby declare that the above written particulars are true and correct to the best of my knowledge. Date: