Mark West
Manchester, NH *****
ac99sh@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
I'm innately curious and inquisitive. I have a knack for figuring out how things work, why they don't and how to get things up and running again. I take pride in the quality of my workmanship, whether hand soldering, running wires or pneumatic lines, aligning a sensor or writing code for a robot. Often I'm half way to a solution before most folks even realize there's a problem there to be solved. I can work in small teams or autonomously, given sufficient guidance. I thrive on achievement and variety. Externally, I have interacted with tech support, customers, and vendors. Internally, I'm accustomed to supporting Operations, Engineering and Quality. As an Engineering Technician, I learned to research, understand and apply technical information in real time.
SKILLS
Worked from schematics, diagrams, Engineering Prints, written and verbal instructions
Electrical tools used: DVM, oscilloscope, Current Probes, HiPot, function generator
Mechanical tools used: Tap and die, Torque Wrenches, Strain Gauge, Runout Gauge, Micrometer
Built prototype cable assemblies, Vector Board/Dead Bug assemblies from drawing or schematic
Used Agile and Arena ERP while operating under ISO 9000 and ISO 13485
Trained to create designs in SolidWorks and Altium
Learned C+ based programming in MATLAB through OJT
Supported engineering from written and verbal descriptions. Worked on assignments requiring considerable judgment and initiative. Made recommendations for solutions and improvements
Performed technical and record keeping duties in conformance with company and regulatory policies and FDA standards to meet quality and accuracy requirements
Devised and assembled/modified test setups for sub-assembly and complete unit testing
Conducted Engineering tests to collect design data and assisted in general research work
Prototype design circuits and subsystems for R&D and new product development
Through hole and SMT soldering and rework expert. Previously IPC 610 certified
Programmed Atmel, Altera and Xilinx CPU, CPLD and FPGA's
Tested, troubleshot, repaired down to COMPONENT and up to SYSTEM LEVEL. Determined root cause(s) of failure and originated CAPA
Conversant with Ethernet PoE and TCP/IP, RS 232, RS 485, IC2
EXPERIENCE
Mfg Engineering Technician contractor at DEKA Aug 2018- Jan 2019
Programmed and tested control PB Boards. Mechanical build and rework.
Performed all work in accordance with 13485 and GMP
Engineering Technician contractor at Allegro Microsystems Manchester NH Nov 2017-May 2018
Tested and troubleshoot devices for various applications in analog, digital and logic systems
Setup and operated lab equipment such as digital oscilloscope, function generator, thermal test chamber, power supplies, meters to collect and analyze data
Created and used custom written code to control the test equipment and collect data. Presented analyses and reported to the engineering team
Setup and helped devise testing protocols for characterization/comparison testing regimens
Soldering and electronic/electromechanical diagnostics on an as-needed basis
Engineering Technician Microscan Inc Nashua, NH April 2015-April 2016
Brought up ethernet compliance test fixture with no procedure, documentation or assistance from Engineering or Tektronix. This permitted in-house testing and real time diagnostics
FMA of units with poor Ethernet comm tracked back to improperly routed traces and verified with hand-wound balanced pair on prototype unit. CAPA was a complete respin of affected PCBA's
Root cause analysis of ESD failures of USB resulting in design hardening to prevent cyclic reboot
Hand reworked prototype boards to address performance issues found in DVT
All the above with practically no training, antiquated equipment, trial versions of software and little to no internal support such as subject matter experts or procedure templates of prior builds
Electronics R&D Lab Technician contractor at Medtronic Portsmouth, NH July 2014-April 2015
Revived dermal patient simulator without diagrams, schematic, help from the manufacturer nor teammates. This allowed us to forgo a "six-figure" destructive animal testing regimen
Worked closely with Quality Engineering to fine-tune, redline and execute DVT/V&V protocols in order to assure a timely product launch of new medical device under 501K protocol
Designed/Assembled simple test fixtures for testing prototypes
Ran V&V test protocols and created clear and accurate test result reports
Performed hardware and software modifications to unit through design iterations
Senior EE Technician EFI Inc Meredith, NH Feb 2013-April 2014
Built, installed and troubleshot prototype trade show printer for Marketing Manager
Designed and built an electrical interface to plot the performance of a third party motion controller allowing Engineering a 2nd supplier to source from
Empirically modeled and reworked mechanical assemblies designed as field-replaceable upgrades to safety and motion control sensors cutting TTM by roughly 50%
Constructed test devices using written and verbal guidelines from Engineering
Built prototype boards and modified existing PCB's using schematics and Engineering specs
Diagnostics/Repair Technician Philips North America Manchester, NH Feb 2009-Nov 2012
Discovered root cause of approx 80% of catastrophic system-level failures of controllers by recreating field conditions. Clearer installation guide was based upon this to prevent field failures
Discovered inconsistency with test procedure that affected 2 years worth of production. Several thousand units were then reworked of and tech bulletin issued to field users
Identified root cause of field failures retrofitted with new programmable modules. Tech support was able to give the customer a field-friendly remedy making RMA unnecessary
Performed linearity study of air flow sensors correlating date codes to faulty readings. This triggered a PM replacement of pertinent stock in house and field returns
Directed finance to issue credit or invoice according to my analyses of RMA's I repaired
Performed visual inspection of devices and entered my observations into ERP
Troubleshot and repaired RMA and MRB devices to component level
EDUCATION/CERTIFICATIONS
Manchester Community College Manchester, NH 2016-2017
Robotics Certificate Program
Work Ready NH "Soft Skills" Program
Xintra School of Technology Manchester, NH 2002-2003
MCSA Program- A+, Net+, Windows
ISCET Nashua, NH 2001-2004
Associate’s Level Certified Electronics Technician