Customer Service Office

Resume of:

Charles J. McNeill

**** ****** **; Adelphi, MD 20783; 301-***-****; **********@*****.***

Skills

Computer system administration, able to insert information into a data base, install an operating system, install printers and software. Willing to be trained.

Programming Languages

C++ (basic)

Java (basic)

Python (beginner)

Software

Microsoft Office

Excel

Illustrator

Photoshop

Dreamweaver

Organizations & Activities

Association for Computer Machinery

2006-Present

Schools

Duke Ellington 2002-2005

High Point High School 2005-2006

Howard University 2006-2015

Education

Howard University - Washington, DC; Major: System and Computer Science; graduation date: 05/2015; GPA: 2.0.

Experience

Compass Group at Linklaters LLP 06/2019-07/2019

Office Manager

Duties: Greeting guests, answering phones, sorting and distributing email, setting up meeting.

Maryland Office of the Public Defender 03/2019-03/2019

Data Entry

Duties: Entering the names of clients and their children as well as case ids.

USPS, Lamond-Riggs Post Office 11/2018-01/2019

Holiday Clerk Assisstant (HCA)

Duties: Distributes and scans incoming and outgoing mail at a post office, branch or station.

ManpowerGroup 05/2018-09/2018

Payroll

Duties: Making sure employees are paid by printing out and mailing checks.

Transferring money electronically overseas

Dominos Pizza, Adelphi, MD

Cashier/Customer Service 05/2016-04/2018

Duties: Perform a full range of services such as assisting customers

Taking telephone orders

Operate the cash register and give receipts

Receive payments

Make change and adjustments and any other customer service

Related duties and transactions

Allied Barton, Arlington, VA (largest American-owned Security Services Company)

Security Guard 06/2006-07/2009

Duties: Guard, patrol, or monitor premises to prevent theft, violence, or infractions of rules.

Ø Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

Ø Wrote reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Ø Called police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

Ø Answered alarms and investigate disturbances.

Ø Circulated among visitors, patrons, or employees to preserve order and protect property.

Ø Patroled industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

Ø Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.

Ø Answered telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.

Ø Warned persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.

Contact this candidate