Customer Service Accounting

Kathy Ouellette

Concord, CA ***** 925-***-**** *******@*****.***

SUMMARY OF QUALIFICATIONS

Knowledgeable in PDS, Oracle, Lawson, Microsoft Excel, Internet Explorer, Windows, IC Verify, YourPay, and Meeting Trak

Detail-oriented, efficient and organized professional with extensive experience in accounting systems

Possess strong analytical and problem solving skills, with the ability to make well thought out decisions

Excellent written and verbal communication skills

Highly trustworthy, discreet and ethical

Resourceful in the completion of projects, effective at multi-tasking

Demonstrates ability to proactively work independently, to produce and lead exceptional performance within a team environment and to creatively resolve problems and capitalize on opportunities

Strong technical accounting skills

In-depth knowledge of accounting regulations and standards

EXPERIENCE

Inventory Specialist

Processed all railcars and fuel invoices, high volume of data entry

Worked with Accounts Payable to resolve vendor’s invoices, pricing and gallon issues

Processed spreadsheets for all stores, plants, and deliveries

Audited all 38 warehouses and plants at month end to resolve fuel inventory problems

Worked with credit manager to resolve billing and Account Receivable issues

Reviewed all contracts and verified the setup in the system

Answered phones to take orders for fuel and lubricant customers

Staff Accountant

Reconciled all bank statements and maintained spreadsheets for Accounts Receivable

Balanced daily and monthly reports

Prepared journal entries to record adjustments to accounts receivable and the general ledger

Coded and verified the daily posting of non-trade items and bad debt recovery

Coordinated timey identification and application of customers with EFT and Credit Card payments

Entered all payments for Pay Link and special projects, maintained a weekly aging and followed up on past due invoices and adjustments that needed to be done

Prepared daily deposits, write off all sales tax, run all aging for Audit requests

Accounts Receivable Specialist

Applied cash to customer accounts on a daily basis, researched and resolved misapplied payments

Reconciled all bank statements and maintained spreadsheets for Accounts Receivable

Interfaced with customer and Compony employees regarding all aspects of Account Receivable and Collections

Close phone contact with distribution centers and customers

EMPLOYMENT HISTORY

Inventory Specialist/Customer Service, Golden Gate Petroleum Martinez, CA 2017-2019

Tank Wagon Billing/ 3 Third Party Billing, Golden Gate Petroleum Martinez, CA 2010-2017

Truck & Trailer Billing/Fuel Inventory, Golden Gate Petroleum Martinez, CA 2005-2010

Registration Accountant/Customer Service, Contemporary Forums Dublin, CA 2003-2005

Staff Accountant, Westaff Walnut Creek, CA 1999-2002

EDUCATION

Courses in Accounting Los Medanos College Pittsburg, CA

Contact this candidate