CV of Shane F Anthony Page * of *

Shane Franklin Anthony

E-mail : ac99qr@r.postjobfree.com

Address : ***/*, ******* ****, *******-08.

Mobile : +947********

CAREER OBJECTIVE

A proactive problem solver who is extremely organized and efficient. Who is pursuing an executive master’s degree in strategic marketing seeking opportunities to build a long-term career to demon- strate experience and skills in management; learning, adopting with variable market trends & scenarios with opportunities for career growth.

PROFESSIONAL SKILL SET

• Gained more than eight years of sales and managerial experience working for multi- national brands.

• Well organized and dependable – Good planner in prioritizing assigned missions.

• Focused on achieving sales goals and quality performance.

• A quick learner, a team player & a result orientated person.

• Ability to understand customer mindset and needs. Active learner and effective communicator Practices good judgment and discretion while working closely with sales managers, HR managers, firm’s internal departments and customers.

• Outstanding communication skills, Ability to convince while maintaining professionalism.

• Multi-tasking effectively, prioritizing independently and meeting tight deadlines at all costs.

• Equally efficient off and on site.

• Proficiency in computer skills – Proficient in Microsoft office package, Enterprise resource planner, Kodak EPX and Eatec.

• Leading the Farah way award winner for the month of June for Ferrari world. PROFESSIONAL QUALIFICATIONS

Currently reading for MSc in strategic marketing at Asia e university. Certified apple products sales professional for GCC & Europe A Microsoft office sales & product expert for GCC

A certified HTC sales specialist for UAE

Certified as a first aider and a first responder by American hearts association. Completed a fire preventing & fire-fighting course at Lanka academy of technological studies CV of Shane F Anthony Page 2 of 6

Certified by International airline ticketing academy as an airline cabin crew member WORK EXPERIENCE

Manager - Future Education Consultants (December 2018 to Present)

• Managing the company’s digital marketing profile.

• Liaising with partner universities and potential future partners in Australia, U.K., U.S.A., Canada, Germany, France, Poland and Russia through phone calls, e-mail and marketing events.

• Conducting webinar training sessions to country offices in Russia, Poland and France.

• Providing information to students on career guidance through phone calls, web inquiries, chats and one on one meetings.

• Conducting market audits, marketing plans and updating CEO on monthly basis.

• Representing the company in exhibitions and events conducted by high commissions and associa- tions such as ICEF.

• Creating and maintaining the company’s marketing budget.

• Handling student accounts and visa process.

• Handling key accounts and maintaining constant communication. Team Leader - Ferrari World Abu Dhabi (June 2016 to November 2018)

• Managing and supervising colleagues in different outlets and in stores, making sure an out of the world service is provided to the guests.

• Doing daily briefings for colleagues in different shifts, updating them with achievements, informing targets, sharing ideas and updates. Discussing challenges and trying to tackle them.

• creating rosters for the colleagues as per operational needs, scheduling and managing break tim- ings on a daily basis.

• Providing training for colleagues on brand standards of Ferrari and maintaining the standards on the shop floor.

• Providing colleagues with constructive feedback on improvement, and with disciplinary actions if a situation arises.

• Conducting trainings on Luxury model cars and limited-edition memorabilia, jewelry from Formula 1 and rare F1 car parts from Ferrari

• Conducting trainings on how to use computerized POS machines and completing cash and card transaction including major foreign currencies.

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• Attending and handling guest complaints, item returns and item exchanges; making sure guest is satisfied in the end of the interaction.

• Creating requisitions for the items that needs to be transferred from one location to another.

• Doing emergency orders if needed from the warehouse for outlets in order to have a smooth day to day operations.

• Supervising the back of house stock rooms in order to have a hassle-free, arranged stockss accord- ing to SKU's and it's sizes.

• Being a part of the quarterly inventory count, leading teams on allocated locations, calculating and minimizing variance.

• Building proactive partnerships throughout cross departments and suppliers, in order to accommo- date operational needs.

• Responding for online guest queries and complaints.

• Doing visual merchandising for stores, in order to maintain an attractive display and highlight prod- ucts and promotions.

• Updating line manger on a daily basis about operations, situations, achievements and challenges. Sales Associate – Ferrari World Abu Dhabi (OCTOBER 2015 TO MAY 2016)

• Meeting up with guests, greeting them & assisting them to choose from a wide range of products as per guest requirements.

• UP SELLING, Upgrading & closing sales.

• Displaying & arranging products as per the Ferrari brand standards & requirements.

• Arranging location transfers of stocks as per requirements.

• Interacting with guests, assisting with queries & complaints.

• Ensuring a clean & a safe environment is present to the guests at all times.

• Taking care of limited edition cars, memorabilia & jewelries in the luxury area of Ferrari Store.

• Completing cash & card transactions using computerized POS machines, dealing with major curren- cies (AED, GBP, OMR, KWD, USD, SAR, QAR, BHD) in cash & also visa, master, JCB, CUP, Diners, Maestro & Amex in card transactions.

• Sharing product knowledge & information with colleagues on ongoing events, Product knowledge

& ensuring teamwork is present within working hours.

• Stocking up, barcoding & arranging products within the storerooms. CV of Shane F Anthony Page 4 of 6

SALES EXECUTIVE – SHARAF DG (OCTOBER 2014 TO October 2015)

• Meeting up with customers, greeting them & assisting them to choose from a wide range of products as per customer requirement.

• Providing expert advice on it related products & trouble shooting.

• Generating sales orders using pos.

• Updating prices, price tags & product information in the system using erp (enterprise resource planner).

• Merchandising products on display as per the store requirement.

• Arranging location transfers on requested stock per day basis.

• Following up on customer queries & complaints.

• Doing cashiering through mobile mpos.

• Operating & restocking the wending machines for laptops, mobiles & tablets. APSI PROJECTS – ASSISTANT MANAGER (APRIL 2012 TO MARCH 2014)

• Meeting up with the manager discussing & executing new methods to increase the efficiency & the safety of the workers.

• Encouraging & discussing with the designers, engineers & architects to design & execute inno- vative plans to exceed customer expectations.

• Scheduling meetings with clients & offering them with solutions & new ideas to fulfill their ex- pectations

• Inspection of B.O.Q.’s, quotations & invoices.

• Solving the problems within the minor staff in working areas.

• Regular inspection of site’s & informing the client with the progress of work.

• Recognizing new clients, feeding their data into the database & keeping a good relationship with existing clients.

• Doing research on new market trends & competitors, creating new market plans & strategies to compete & promote the business.

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MIRACLE TECHNOLOGIES – ADMINISTRATOR (AUGUST 2008 TO SEPTEMBER 2011)

• Cash handling from sales & services divisions.

• Stock calculation & updating system on a monthly basis.

• Computer maintenance within division.

• Game & software handling & ordering.

• Interacting with clients & providing them with solutions.

• Inspection of work & making sure that every customer is attended by our staff. MIRACLE TECHNOLOGIES – ASSISTANT ADMINISTRATOR (JANUARY 2008 TO AUGUST 2008)

• Attending the clients & guiding them.

• Providing clients with services such as scanning, printing, pc troubleshooting & sale.

• Assisting the administrator with his work.

PERSONAL DATA

Name in Full : Shane Franklin Anthony

Contact Numbers : +947********

E-mail Address : ac99qr@r.postjobfree.com

Address : 145/1, Seeavli lane, Borella

Date of Birth : 28th of November 1990

Civil Status : Single

School Attended : St. Peter’s College

EDUCATIONAL QUALIFICATIONS

Currently reading for executive master’s degree in strategic marketing at Asia e university. Graduated from the applying excellence program for managers at Ferrari World Abu Dhabi in 2017. Completed the London Management qualifications level 4 higher national certificate in 2017. Completed the London Management qualifications level 3 international foundation year in 2016. G. C. E. (O/L) Examination in 2006.

Scored 8.0 in IELTS Academic exam.

Completed the construction Industry modules by city & Guilds. Diploma in Fishing Vessels Deck Officer by Ocean University CURRICULAR ACTIVITIES

An active expert for Microsoft Middle East & Asia. Apple product professional (certified for GCC & Europe). HTC Specialist for UAE.

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Former cadet sergeant for St. Peters’ College Senior cadet platoon. Played for school football & hockey teams.

NON RELATED REFEREES

Pradeep Jeganathan Andrew Gomes

Inventory Control Manager Support Manager

Ferrari world and Warner Bros. retail operations Ferrari world ac99qr@r.postjobfree.com ac99qr@r.postjobfree.com

+971********* +971*********

I do hereby certify that the above particulars are true and correct to the best of my knowledge. Thanking You,

Yours Faithfully,

Shane F. Anthony

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