MARIA EDNA SORIANO
MISSISSAUGA, ON L5V1T2
H: 416-***-**** ***************@*****.**
PROFESSIONAL SUMMARY
Service-oriented Swing Manager with 3 years background in management. Core competencies include dependability, self-motivated and ability to prioritize a work load as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
SKILLS
Communication skills
Customer and Personal Service
Time Management
Judgment and Decision Making
Social Perceptiveness
Leadership
Accounting
Active Learning
Clerical
Relevant work experience
Ability to work under pressure
Self motivation
Troubleshooting
Multitasking
Teamwork
Fast learner
Workaholic
EXPERIENCE
PRINCESS AUTO
Merchandiser/Salesperson/Cashier Mississauga, ON February 2015 - Current
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Answer questions regarding the store and its merchandise.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases and receive and process cash or credit payment.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Prepare merchandise for purchase or rental.
Ticket, arrange and display merchandise to promote sales.
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
Stamp, attach, or change price tags on merchandise, referring to price list.
Receive, open, unpack and issue sales floor merchandise.
Clean display cases, shelves, and aisles.
Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
QUIK CHIK
Supervisor Mississauga, ON September 2013 - November 2017
Compile and balance cash receipts at the end of the day or shift.
Perform various financial activities such as cash handling and deposit preparation.
Supervise and participate in kitchen and dining area cleaning activities.
Control inventories of food, equipment, smallware, and report shortages to designated personnel.
Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
MCDONALD'S
Swing Manager Mississauga, ON September 2012 - February 2015
Train workers in food preparation, and in service, sanitation, and safety procedures.
Greet guests
Compile and balance cash receipts at the end of the day or shift.
Perform various financial activities such as cash handling and deposit preparation
Supervise and participate in kitchen and dining area cleaning activities.
Resolve customer complaints regarding food service.
Control inventories of food, equipment, smallware, and report shortages to designated personnel.
Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
Present bills and accept payments.
Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
Perform personnel actions like training, write-ups, a sign duties.
Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
Develop equipment maintenance schedules and arrange for repairs.
COLANGELO SUPERMARKET
Merchandiser Markham, ON June 2010 - December 2012
Consult with store or merchandise managers about budgets or goods to be purchased.
Determine which products should be featured in advertising, the advertising medium to be used, or when the ads should be run.
Inspect merchandise or products to determine value or yield.
Monitor competitors' sales activities by following their advertisements in newspapers or other media.
EDUCATION
ASSOCIATE OF APPLIED SCIENCE: Financial Accounting
Ryerson University
Toronto, ON 2018
Minor in Financing
BACHELOR OF SCIENCE: Computer Science
St. Paul University Manila
Manila, NCR 1992