Customer Service

Location:

Posted:

September 04, 2019

Bomi Kim

E-mail: ***********@*****.***

Work Experience

Server, Gentleman, Geumsan, Korea 2016 Nov - 2017 Apr

Acted as a server having positive relationship with customers resulting in expanded regulars.

Cashier, Barbizon Bakery&Cafe, Geumsan, Korea 2016 - 2018

Management with money and made a comfortable environment for customers and coworkers.

Training many new employees on help to develop positive customer service as well as educate them on bakery&café procedures.

Server, Dalkoman Samgyupsal, Geumsan, Korea 2017 Dec – 2018 Apr

Acted as server having no hesitation, easily adapted to a consistently fast-paced environment.

Deal with customers complains offering them positive attitude to get them to return in the future.

Server, Hancook Cheese Dakgalbi, Toronto, ON, CA 2018 Oct – 2019 May

As a server obtained the ability to read the situation and support the customers needs.

Having served many different types of customers solved unexpectable situations fast and accurately.

Kitchen staff, The great steak and potatoes, Toronto. ON, CA 2019 Jun – Jul

Managed food, prepared ingredients and cooked for customers.

Volunteer Experience

Education and Exchange culture Volunteer 2016 Oct 21th – Nov 3rd

Went to Laos to help renovate elementary school and to teach Korean language to students living in Laos.

Through variety of events, exchanged culture between the two countries.

Education

Humber College Current

International Business, Lakeshore Campus, Toronto, ON, CA

Skills

Languages: English - fluent, Japanese – intermediate level, Korean - native

Experienced with POS Systems

4+ years experience in restaurants and bakery&café industries.

Valid certification in smart serve