Suboohi Yousaf

** ********** **

Mississauga, ON.

L5R 3E5

647-***-****

Objective: Seeking a position as an telemarketer/Help desk that will be further developed and utilized and to grow with a company by being able to use resourceful problem-solving and communication skills to achieve the company’s goals

SUMMARY: Exceptionally talented Telemarketer with more than four years experience in generating qualified leads and identifying opportunities for company's product and service offerings by following up marketing campaigns and building relationships with longer term leads.

Summary of Qualifications

1 Experience in business-to-business telemarketing.

2 Great knowledge of organizational buying behaviour and the influences upon it.

3 Exceptionally motivated and eager to succeed.

4 Profoundly resilient and energetic.

5 Great positive thinker with a can-do attitude.

6 Remarkably astute, diligent and commercially aware.

7 In-depth ability to think clearly and critically.

8 Excellent communicator.

9 Strong ability to interpret and understand complex issues.

10 Uncommon ability to manage own workload and use initiative.

11 Immense ability to give attention to detail and to follow company procedure.

12 Remarkable ability to establish rapport with potential clients.

13 Sound organization skills.

Professional Experience

Express cellular, Toronto

2017 -2019

Maintain the store such as, clean-up, keeping merchandise displayed in an orderly manner.

Fix and unlocking the phone, tablets,

Managed cash register by completing check and bankcard transactions.

Cell +Plus

2012 - 2013

Front Desk & Sales Representative

Provided exceptional customer service over the phone and in-person in a professional and diplomatic manner in order to increase sales

Maintained the store such as, clean-up, shelf-stocking, or keeping merchandise displayed in an orderly manner

Managed cash register by completing check and bankcard transactions

Balanced cash drawer and irregularities

Assisted customers with their inquiries

Express cellular, Toronto

2027 -2019

Maintain the store such as, clean-up, keeping merchandise displayed in an orderly manner.

Tele-pro Inc., Toronto ON.

2008 - 2010

Telemarketer

• Generate qualified sales leads and appointments for the business and new business Support Contracts.

• Follow up marketing campaigns to identify new leads.

• Monitor and track leads sent to sales people.

• Increase attendance at events by following up invitations sent.

• Monitor and report on telemarketing activity.

• Maintain relationships with prospects, gathering key information to assist in the sales process.

• Follow up campaigns such as mailings and events in order to generate leads.

• Ensure ongoing maintenance of leads generated through daily/weekly contact with salespeople.

CanDale Industries Inc., Toronto ON.

2006 - 2008(part time)

Telemarketer Trainee (under supervision)

1 Telephoned and wrote letters to respond to correspondence from customers or to follow up initial sales contacts.

2 Obtained customer information such as name, address, and payment method, and enter orders into computers.

3 Maintained records of contacts, accounts, and orders.

4 Scheduled appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.

5 Conducted client and market surveys in order to obtain information about potential customers.

6 Delivered prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation

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• Education

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• 2003 - 2007 Eastern High School Collegiate Institute. Toronto, Ontario

• High School Diploma

• Volenteer:

• University Of Toronto (Traveling and tourism)

• Volunteered, to help visitors.

• Woodgreen

• Volunteered, as Help Desk .

• Garrard street festival

• Volunteered as, Stage Cruse member.

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