Marketing
Resume:
Resume Objective:
B.S.B.A. Management and Marketing graduate with a course load that consisted of human resources, marketing, business management, finance, and operations/supply chain. Looking for an entry-level job in the Marketing field to showcase skills that include: efficient and effective leadership, customer service, quality assurance, time management, and communication. Experience in a fast paced, customer first, quality driven service job.
Experience:
Deerfield Moving & Storage / R&R Designer Delivery Waukegan, IL
Assistant Office Manager December 2014 – August 2019
Managed company wide relocation from November 2017 to February 2018.
Initiated company-wide change on warehouse receiving practices.
Assisted clients over the phone and through e-mail to set up deliveries and answered any possible questions.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Established long-term customer relationships.
Provided prompt and courteous service.
Relocation Specialist / Delivery Personnel June 2010 – December 2014
Inspected all furniture for any damages and reported any irregularities to consistently ensure quality.
Enabled special requests of moving furniture to meet the needs of the clients.
Assisted customers during the moves with excellent customer service.
Accountable for handling all clients’ property safely and efficiently.
Skills:
• Effective Leader
• Customer Service
• Strategic Planning
• Communication
• Microsoft Office
• Social Media
• Organization
• Logistics Management
• Process Improvement
• Time Management
Education:
Roosevelt University (Walter E. Heller College of Business), Chicago, IL August 2014 – May 2017
B.S.B.A. Management & Marketing
Double Major in Marketing and Business Management
Recipient of Renewable Dean’s Scholarship
References:
Elizabeth Ballard
Office Manager
3701 Bur Wood Dr
Waukegan, IL, 60085
***@**********.***
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