Manager Store

ROBERT MALLETTE

#*-*** ******* ** *****: 613-***-****

Casselman, Ontario Email: ************@*****.***

K0A 1M0

PERSONAL PROFILE

I am a self-motivated individual who enjoys the challenges and opportunities that come with a position of responsibility. I take pride in quality workmanship and understand the concept of a sincere and honest day’s work. There is no such thing as “nothing to do”, in the workplace.

I enjoy working with people and using my leadership skills to build a team environment.

SUMMARY OF SKILLS

More than 40 years’ experience working as a Scratch Baker/Bakery Manager in grocery/retail

During those years, was directly involved with renovating, stocking and setting up “new” bakeries.

Learned techniques and principles of baking from top European bakers – everything was made from scratch with emphasis placed on quality/consistency and skill

Food Handler’s Certificate and WHMIS

Comfortable using in-house computer system

Meticulous worker; attention to exacting sanitation standards including; cleanliness, quality, preparation of food, safety and maintaining kitchen equipment

Proven ability to multitask in a hectic and demanding workplace

Enjoy working with people and directing their work to achieve the best possible production

Possess a strong sense of responsibility with proven leadership skills; self- motivated, success oriented; outgoing with a positive attitude

BAKERY MANAGER

Managed full time bakery operations for a retail organization with a staff of approx. 28 employees

Achieved objective to obtain a 62% gross profit through merchandising and displaying product

Increased weekly sales by a margin of more than 150% - through innovative marketing, quality of product and display set-ups

Significantly increased Bakery sales from $10,500 to $30,000 following store renovation

Set-up work schedules for part time and full time staff to coordinate adequate 7day/week coverage

Trained, scheduled and provided daily production sheets for staff to advise on type/ quantity of goods to be produced

Ensured quality of products met established standards

Coordinated timing and priority of tasks; developed a thorough product knowledge, sourced and purchased all bakery supplies

Ensured inventory accuracy was maintained; performed a full stock count on a monthly basis

Completed and checked all bakery paperwork before remitting

Kept all kitchen and bakery equipment in good working condition

Prepared dough for pies, bread and rolls, sweet goods, and prepared batters for muffins, cookies, cakes, icings and frostings according to recipes or special customer orders

CUSTOMER SERVICE

Maintained quality and consistency of product

Established excellent customer relations through accurately assessing customer needs, and listening and resolving complaint or problems; gained an excellent service reputation and as a result built repeat clientele

WORK HISTORY

2017- Painter at “One Room At A Time (my own business)

2016 -2018 Sobeys Urban Fresh Ottawa- Bakery Manager

2014-2016 Thrifty Foods(Sobeys) – Salt Spring Island, BC – Bakery Manager

2012-2014 Thrifty Foods(Sobeys) – Salt Spring Island, BC – Assistant Bakery Manager

2006 Vincor International & The Wine Rack - Store Manager (two stores)

Hired from “outside” to get the stores “back on track”. i.e.: company policy, sales, marketing, and team-work. Duties included:

•Setting up of the schedule

•Payroll

•Training staff

•Ordering stock and supplies

•Book-keeping

•Opening and closing of the stores

•Marketing

•Extensive Wine knowledge and training

•Ensured that Policy and Procedures were followed

2005-2012 Warren’s Landscaping & Maintenance. Duties included:

Tree trimming, cutting and removal

Working with concrete, both in repairs and creation of patio’s and steps etc...

Trimming, cutting and removal of hedges, and shrubbery

General grass and garden maintenance

Laying of sod

Plumbing

Painting

Integral in repairing and keeping all machinery working, i.e.: Chainsaws, lawnmowers, trimmers, blowers, trucks and trailers.

2005-Current Robert J. Photography – Owner

I photograph weddings, portraits, pets, fine art

Offer personalized instruction

Partial work samples: http://robertjphotography.ca/

1975-2005 Dominion/A&P Stores/Metro – St. Catharines and Brantford, ON – Bakery Manager

EDUCATION/TRAINING

Current up to date food safety and CPR training 2018

High School (1972-1977) Kernahan Park Secondary School – St. Catharines – ON

Current Food Handlers Safety Course – Ontario Ministry of Health 2018

Food Handlers Safety Course – British Columbia Ministry of Health 2014

Current First Aid (2018)

Trained in W.H.M.I.S.

Skilled in the use of computers

Skilled in home and automobile repair

Skilled Professional Photographer

Reading and LEARNING!

Recently (2011) completed a course at Conestoga College for Microsoft Office Excel and Word

REFERENCES

1.Guido Mandrusan Dominion/A&P/Metro Store Manager 519-***-****

2.Eileen Lane Dominion Retired Deli Manager 519-***-****

3.Jennifer Rigole Photography Assistant 519-***-****

4.Suzy Swift Thrifty Meat/Sea Food Manager 250-***-****

5.Wayne Repp Owner Tuxedo Painting 250-***-****

6.Doug Houtom Sobeys Urban Fresh Store Manager 613-***-****

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