Manager Case
Resume:
***** ** ******** ******, *** **G
Beaverton, Oregon, USA - 97006
*********.********@*****.***
APARAJITA MISHRA
SUMMARY
Accomplished Scrum Master, with hands on experience in implementing SAFe Agile practice for a Enterprise Content Management software product in a Scaled Agile Framework. I also have experience as a scrum master in implementing Scrum framework for a master data management migration delivery. I have led the delivery of ETL testing work products for various clients across geographies.
OBJECTIVE
To seek and intellectually demanding career in the Information Technology arena with a strong urge to practice and excel in Agile methodology.
PROFESSIONAL ACHIEVEMENTS
TECHNICAL LEADERSHIP AND MANAGEMENT
Instrumental in implementing SAFe for an Enterprise Content Management Practice for a major Australian bank.
Orchestrated Scrum framework agile implementation across 3 scrum teams for a Master Data Management project for a major UK bank.
Helped in making the team and the product owner successful by acting as the bridge between Business stakeholders, Development team and QA team in ensuring smooth delivery.
Led the deployment of data warehousing design and implementation techniques across diverse database platforms and Operating System environments from the QA standpoint.
Implemented QA for projects requiring grounds up data warehouse build and data migration for large BFSI clients
Participated in requirements and product demo workshops with client stakeholders at client locations.
Led the team across diverse service organizations like IT Infrastructure, Service management, Business, Product development and QA teams
PROFESSIONAL CERTIFICATION
Certifies Scrum Master – Scrum Alliance
SAFe 4.5 Agile Practitioner (SP)
SAFe 4.5 Agile Scrum Master (SSM)
ISTQB Foundation level certified testing professional
IBM COGNOS 10 BI Suite
RECOGNITIONS
Best Employee Award (2017)– Awarded as the Best Employee for excellence in problem solving and analytical skills
Service Excellence Award (2015) – Awarded with Service Excellence award for delivery excellence
Service Excellence Award (2014) - Awarded with Service Excellence award for delivery excellence
SKILLS
A motivating Scrum Master who helps the team to inculcate the Agile culture and help them to follow the Agile best practices to achieve the best quality of deliverables within fixed time.
Project execution Methodologies and Frameworks like SAFe, SCRUM, WATERFALL
Full Lifecycle Testing / QA activities
Understanding of Customer Master Data Management processes in the Banking Industry for Retail Merchants.
Test Estimation, Test Planning, Test Execution Management, Test Artifact Preparation, Test Metrics & Reporting, Release Planning, Defect Management, Quality Control and Continuous Improvement.
ETL Tool – Informatica Power Center Workflow Manager, Workflow Monitor, Datastage Job Schedule, Ab Initio Job Submission and monitoring through Ops Console
Databases – Oracle (10.0G and 11.0I), SQL Server
Testing/Collab Tools – JIRA, Confluence, HP Quality Center 11.5, QTP
ECM Product - FileNet, Case Manager, ICN
Version control Tool - Bitbucket
Operating System – Unix and Windows
Change Management - ServiceNow
Scheduling Tool – Tivoli Workflow Scheduler
WORK HISTORY
SAFE AGILE SCRUM MASTER, IBM INDIA, HYDERABAD FOR AN AUSTRLIA BANKING MAJOR
March 2018 – August 2018
Objective of this project was to leverage the Enterprise IBM ECM platform. As part of the proposed solutions for the client, the Dispute Process workflow of the ECM platform within Bank will be designed, built and tested on the IBM Case Manager which will help to automate the Dispute Processing for all the scheme systems, help in reducing the error rate in dispute lodgment by branches and provide les burden on operations and distribution teams.
Roles and responsibilities –
Orchestrated a successful SAFe Agile adoption within the Enterprise content management team
Successfully built a self-sustainable cross functional team which excels in delivery through adoption of scrum and SAFe practices.
Key player in maintenance and enhancement of processes.
Actively participated and led all ceremonies like Standups, Scrum of Scrums for Agile Release Train (ART), Program increment sessions, Iteration Planning, Iteration Review, Retrospective, System Demo, Reunification, Unity Hour during each Iteration, discovery session, playback meetings and bubble up meetings
Ensured team’s success by resolving impediments and demonstrating velocity and resolving conflicting priorities.
Facilitating the team in updating the user stories in JIRA, and make sure that each story progress correctly as per decided Iteration Backlog.
Helping team to update the Confluence page for each Iteration Demo with Sprint objective, Scope, Burndown chart, Velocity, Issues, Achievements, so that it could be presentable during each System Demo.
Presenting the PI objective and Iteration objectives to the Agile Release Train during the demo
Interacting with PO and Feature Owner along with team to ensure smooth delivery and help the team in removing impediments.
Throughout the sprint cycles / Program Increments continuously coaching several teams in Project with all Agile based best practices.
SCRUM MASTER, TEST SME, IBM INDIA, HYDERABAD FOR A EUROPEAN BANKING MAJOR
December 2014 – February 2018
Objective of this project was to migrate merchant master data from an existing system to a more robust master data management system. This was being done to help the bank in modernizing their acquired merchant card payment acceptance services.
Roles and responsibilities –
Responsible for increase in productivity, quality and customer satisfaction through implementation of Agile Scrum practices in a team
Implement, Conduct and manage scrums for the QA team
Identify Risks, Issues, Assumptions and Dependencies and work with appropriate stakeholders in mitigating.
Discuss and clarify business requirements with clients.
Design Test Strategy and Test Plan
Create estimates, work plan, work schedules.
Review and signoff impact analysis documents and test case, test coverage, traceability and test scenario documents
Technical SME for QC setup, QC updates, Traceability creation, test case execution and defect management.
Coordinate code release and migration across environments.
Provide UAT support both remote and onsite at multiple client locations.
Help resolve coordination challenges across infrastructure teams (DBAs) and technical development and QA teams.
Publish test reports, test metrics and support various project audits.
TEST ENGINEERING LEAD, IBM INDIA, HYDERABAD FOR A EUROPEAN INSURANCE MAJOR
July 2012 – December 2014
Objective of this project was to implement adaptive changes to the system to support the new Solvency II guidelines mandated for all insurers in the European Union states and European Economic area countries.
Roles and responsibilities –
Discuss, understand and gather business requirements with clients.
Identifying functional scenarios, and support the team in writing positive and negative test cases based on functional and technical requirements
Assist the test manager in defining the Test Strategy
Task assignment and owning task delivery
Identifying risks, issues, dependencies and highlight to test manager.
Acted as offshore coordinator and providing daily and weekly reports to onshore team and client with all test deliverables
Technically and functionally mentoring and guiding team to deliver on time. Driving Knowledge Transfer sessions within team for new joiners
TEST ENGINEER, IBM INDIA, HYDERABAD FOR A NORTH AMERICAN BANKING AND INSURANCE MAJOR
MAY 2010 – OCTOBER 2011
Objective of both projects were to develop an Enterprise Data Warehouse solution using IBM Insurance Industry Warehouse (IIW) and IBM Banking Industry Warehousing (BIW) data models respectively through a phased consolidation of existing Data Warehouse and Data Marts.
Roles and responsibilities –
Involved in analysis of Data model and Technical Mapping document provided by Business.
Identifying test scenarios, creating test cases, implementing CDC approach in test scripts, execution of test scripts
Update Test Lab and Test Plan in QC with respective test case update and test execution result update and obtain the test execution log report.
Raised defects in Quality Centre, and follow up with Development team to fix the defect, retest it and then close it in QC.
Coordinated with Client SME to understand the functionality and try to test appropriate scenarios by mocking of test data as needed.
Performed Smoke Test, Attribute Test, Performance Test to confirm high level load information based on Banking and Insurance standards.
Involved in Test Review meeting, Test Status Report preparation meeting. Defect Review meeting, and Resolution meeting obtained with respective onshore and Client resources.
ASSISTANT SYSTEM ENGINEER, TCS, KOLKATA/PUNE FOR AUTOMOBILE AND MEDICAL EQUIPMENT MAJORS
April 2005 – April 2009
Objective of the project was to perform engineering design, modelling and drafting of medical surgical equipment and body chassis for Daimler automobiles using Mechanical designing, drafting and analytical software like CATIA, UNIGRAPHICS, PRO-E, Autocad and Windchill.
Roles and responsibilities –
Study the Voice of Customer to understand the requirement of the new device.
Preparation of Design Cascade and Risk Management documents.
Preparation of 2D and Assembly prints
Applying GD&T rules in 2D prints
Prepare feature drawing
Prepare 3D models along with functional and tolerance analysis
Study different Material properties and decide material to be used
Documenting all changes through Windchill, Deep Exploration tool etc
Release of new Products and developing test procedures for products
EDUCATION
BAACHELOR OF ENGINEERING, KITS/BPUT, BHUBANESWAR, 2004
Bachelor of Engineering in Mechanical Engineering.
REFERENCES
AVAILABLE ON REQUEST
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