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Manager Project

Lenoir City, TN
September 04, 2019

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Thomas Edward Jay Engel

*** ******** ****, ******, ** 37774 Mobile 443-***-****

Summary: Over 30 years of experience with fortune 100 companies in project management, systems support and development, release management, operational support, trade support, system testing management, user acceptance and quality assurance testing, market analysis, risk management, financial management, leadership and team building.

Professional Experience

Exelon Corporation - Baltimore, Maryland

IT Support and Development Manager 8/2016 – Present

Manage multiple teams for 2 business units including 4 employees, over 12 outsourced support team members in US, Philippines, India, plus 8 offshore development contractors for IT projects, and 10 onshore IT project developers

Work with Business Leaders, Project Managers, and Development Leads and their teams to design and deliver IT solutions for immediate needs and develop long term system roadmaps

Portfolio and Application Owner of a team that supports 49 applications for 2 Business Units including Dynamics CRM for Sales and Field Technicians, Accounting, Billing, Construction, Operations, Credit Card Processing, Call Centers, Collections, Data Collection, Marketing, Operations and Financial Reporting

Work with Project and Business Leaders on Business Cases, Contract Management, and Project Status Reporting

Manage budgets and long-range forecasts for the 2 portfolios, including small and multi-million-dollar projects

Negotiate and manage vendor and software contracts

Develop and drive the IT roadmap

Manage upgrades, NIST security standards, disaster recovery,

Lead and coach teams for application support and project efforts

IT Principal Architect – Solutions Designer 10/2014 – 8/2016

Designed and developed solutions for Distributed Energy, Upstream Gas and Commercial Energy Business including Microsoft Dynamics CRM, Reporting Data Lake, SSIS and SSRS reports, Power BI dashboards, Custom Built CNG Business Application, and GIS Data Analytics

Work with Business Leaders, Project Managers, and Development Managers and their teams to design and deliver solutions for immediate needs and develop long term system roadmaps

Worked with M&A team for the Pepco Merger, combining systems and migrating applications to Exelon

Principal – Business Systems Projects 6/2014 – 10/2014

Worked with IT and Business Project Leaders on implementing major initiatives for Retail Power

Managed and Documented Business Readiness for New Markets, New Products, and Major Projects

Manager - Business Readiness Systems Testing and Release Manager 4/2012-5/2014

Manager of testing for major projects including the Exelon Merger Retail Power System Consolidation Project, Major CRM and ERP Upgrade Project, as well as the Startex Retail Power System Integration Project.

Established project war rooms, led test teams with well over 100 resources (testers and developers)

Developed project reporting standards with my team using HP Quality Center for tracking test scripts, defect management, trace-ability to requirements, and effective status reporting and communications

Mentored my team to lead projects and initiatives including test automation for customer web portals with QTP/UFT and LoadRunner

Exelon acquired Constellation Energy in April 2012

Constellation Energy - Baltimore, Maryland

VP Operations Readiness – Systems Testing and Release Manager 10/2010-4/2012

Established Operations Readiness Testing Team to manage testing for projects and monthly planned system releases for multiple Retail Power systems and interfaces

Developed processes for ongoing maintenance and systems projects testing for CNE Retail Power

Hired an HP Quality Center and system automation lead to help improve test management reporting effectiveness, and to establish regression automation for multiple systems

Led testing efforts on multiple projects including Residential Power Market Entry, and Commercial Power New Market Entry, involving Utility EDI certification and business/system readiness testing

Managed system changes approvals, release coordination, test environments, UAT coordination and assistance, and production verification efforts

VP Operations – Testing Manager for System Consolidation Project 12/2008-10/2010

COO and CIO assigned me as the Test Manager for a 2-year multi-million dollar projects for Constellation New Energy to consolidate all regional Retail Power Systems onto Siebel and Lodestar. Worked on a large project team of over 100 resources (including developers and testers), with multiple IT leads, business functional leads, data conversion team, system integration team, and teams of developers

Managed project assistant to set up HP Quality Center for managing defects and test script status

Built and lead a team of 50+ business testers across 12 business units, over 30 internal and external system interfaces, performing system integration and user acceptance testing

Managed multiple test environments to meet needs of the testers and developers, for unit, integration, performance, conversion, parallel, and user acceptance testing

Managed EDI system interface certification testing for each regional rollout (65 UDC certifications)

Established a testing project room in Houston for the testers and developers

VP Operations – Business and Systems Support Team 3/2008-12/2008

Promoted and formed the Business and Systems Support team to work with IT and various operations groups to work on business and systems projects, and manage ongoing system changes

Managed team of 9 resources in 3 offices (Baltimore, London, and Houston) to cover wholesale natural gas, power, coal, emissions, coal freight for North America and Europe

Managed New Products and New Markets Change Coordinators (US and Europe)

Worked with my team to develop new project management and user acceptance testing tracking tools

Managed team who coordinated a system replacement migration for domestic coal trading and freight, as well as coordinating user acceptance testing of for application releases of multiple systems

Designed and develop systems system solutions for Retail Gas in Kentucky, Wisconsin and Nebraska

Director PMO – Commodities Trading 3/2007-3/2008

Promoted to Director and expanded PMO team resources in Baltimore, London and Houston

Hired diverse team with project management, business analyst and testing skills to manage projects with business and IT on system changes, coordinate front to back system testing, approvals, training and release

Project Manager for European Market Entry for Power and Natural Gas trading

Worked with business and IT to develop out a new natural gas trade capture, risk, and scheduling system

Associate - PMO – Commodities Trading 3/2005-3/2007

Hired to work directly for the COO to build and manage a PMO team for coordinating projects with cross-functional business groups and IT

Set up UK Power and Natural Gas trading operations in London

Worked at the Business PM for researching potential energy trading risk management systems (ETRM) to purchase for Natural Gas Trading

Worked on improving the natural gas systems and processes, and develop a process for coordinating front to back business and system changes including new products implementations

UBS Investment Bank - Director IT Support - Stamford, Connecticut 1/2003-3/2005

UBS Warburg Energy – Manager Testing and Call Center - Houston, Texas 2/2002-1/2003

Enron Corporation – Manager Testing, IT Business Analyst, Risk Analyst - Houston, Texas 6/1996-2/2002

Mobil Oil Corporation – Various Business Analyst Positions - Fairfax, Virginia 3/1987-5/1996

Education: Master of Business Administration, Marymount University, Arlington, VA, 1991

Bachelor of Science, Business Marketing, University of Tennessee, Knoxville, TN, 1986

Training: Certified Agile Scrum Master, SDLC, Rational Unified Process, Total Quality Management, HPQC/ALM, Leading Effective Teams, High Performing Teams, Diversity and Inclusion, Financial Budgeting and Forecasting, ITIL IT Governance, Human Performance Training

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