Data Entry Customer Service
Resume:
●
Tina Mitchell
Trenton, ON
********@*****.***
EXPERIENCE
Haines Celestial Group Canada, Trenton — Machine
Operator
August 2018- PRESENT
-set up machines each morning
-made sure all tools in order to help in manufacturing process
-perform checks on equipment
-solving problems as detected
-package product
-prepare ingredients for production line
FreshCo, Trenton — Cashier
June 2016-June2019
-helped customers find specific products, answer questions and offering advice
-trained new team members in cash register operation, stock procedures and customer service
-maintained high productivity by efficiently processing cash, debit and voucher program payments for customers
-worked closely with front end staff to assist customers
-notified security of suspected theft including descriptions of individuals and items stolen to help control store loses
-maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for reward programs
-process customers in a friendly, fast and courteous manner Value Village, Belleville — Data Entry Operator
October 2009 - August 2018
-maintained quality levels above prescribed minimums to support team productivity and efficiency
-Identified and corrected data entry errors to prevent duplication across system
-performed a wide range of clerical tasks, including imaging, transcription and verifying work
-compiled data from source documents prior to data entry
-priced merchandise, prepared stock, assist customers SKILLS
Child development expert
Emotionally supportive
Light housekeeping
Superior communication
skills
Social integration
Approachable
Supervision and training
Punctual
Training in food handling
preparation
Staff development
Supply inventory
Mother of 3
Positive and cheerful
Reliable
Skilled negotiator
Calm under pressure
Nutrition
Exceptional organizational
skills
LANGUAGES
English
Able to interpret french
Road Doggs Sports Bar & Grill, Frankford, ON
—Bartender
January 2007- November 2007
-Balanced daily registers and generate sales reports to support financial and administrative objectives
-Checked identification of customers to verify age requirements needed for purchase of alcohol
-Advertised, marketed and recommended drink options to guests to increase guest satisfaction
-Supported servers by preparing specialty drinks for patrons in all areas of establishment
-Maintained tight financial controls with highly accurate daily registers
-Collected food, wine and appetizer orders from patrons and promoted upsell items
-Kept close track of bar tabs and transferred open tabs to dining area seamlessly
-Stocked bar with beer, wine, liquor and related supplies including straws, garnishes, ice, glassware and napkins
-Recognized VIP customers immediately and provided special treatment, including preferred tables
-Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiency
-Promote customer safety by maintaining a current list of available ride services for intoxicated customers
-Collected and polished glassware, keeping adequate stock for expected customer loads
-Stayed up-to-date on the latest in mixology trends, bar equipment and sanitation standards
-Confirmed customers ages for alcohol service and discontinued service to intoxicated quests
-Opened and Closed
EDUCATION
Alcohol and Gaming Commission of Ontario, Toronto, ON
— Smart Serve
2006
St. Pauls Secondary School, Trenton, ON
— High School Diploma
1994
References available upon request
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