Paul Thompson

**** ***** *****, ******, ** *****

Cell: 512-***-****: Home: 512-***-**** • ac98zu@r.postjobfree.com

Results driven, excellent attendance and proven reliability, comfortable in a changing fast paced environment, excellent customer service, precision onboarding.

OBJECTIVE

To broaden my career and continue to grow within the Human Resources and Recruiting functions.

PROFESSIONAL EXPERIENCE

AMERICAN HEART ASSOCIATION • Austin, Texas • Feb 2008 to present

Talent Acquisition Coordinator (promotion in 2010 from Administrative Associate)

Responsible for hiring all non-exempt employees (approximately 25% of the AHA workforce) with an eye for diverse talent This includes creating the position, posting, screening, and phone interviewing across 6 states utilizing iCIMS applicant tracking system.

Partnering with hiring managers and recruiters to source and hire in a 45 day or less time to fill.

Schedule phone and face to face interviews between hiring managers and candidates.

Function as main conduit between IT for all new hire set up and onboarding.

First point of contact for any temp positions, working with temp agencies Affiliate wide across 6 states.

Prepare new employee files and process all new hire paperwork including I-9.

Provide support to a team of Recruiters and the Sr. Director.

Process all separations for offboarding with hiring manager, IT and Workday.

Create ad hoc spreadsheets and report to include weekly open hire reports utilizing Workday and MS Excel. Back up for Sr. Director of Talent in facilitating team conference calls.

Conduct background checks on all employees, temps, volunteers and interns ensuring compliance to minimize AHA risk.

Started first program to encourage employee and candidate reviews via Glassdoor and Indeed. To include but not limited to, regular outreach asking for reviews, providing instructions, Q & A, managing bi-weekly reports for positive and negative feedback for HR management to take action on providing and ensure a positive hiring and employment experience.

Responsible for all tenure anniversary letters and awards for EVP of the South West Affiliate.

Troubleshoot all candidate questions for eSkills testing, personality assessment testing and on demand videos.

Affiliated Computer Services Inc. • Austin, Texas • May 2006 – Feb 2008

Claims Analyst

Examined Medicare and Medicaid claims submitted by healthcare providers in Texas and determined if the claim was valid and would be paid.

Updated the details of the claim by data entry.

ADECCO EMPLOYMENT SERVICES • Austin, Texas • May 2004 – Nov 2005

Human Resources Administrator

Responsible for activating new Applied Materials contractors and employees.

Entered all changes to global employees such as promotions, salary changes, etc. using Lotus Notes and PeopleSoft.

Created ad hoc reports as needed.

Collected, checked, and processed all new hire paperwork such as I-9s and emergency contact information

TEXAS DEPARTMENT OF HUMAN SERVICES • Austin, Texas • Aug 2001 – Mar 2004

HR Specialist

Responsible for employees’ questions / amendments to insurance benefits for approximately 950 employees by mail and telephone (Health, Dental insurance, etc.)

Entered any changes into the computer system.

Presented New Hire Orientation detailing insurance benefits.

Prepared New Hire packets.

Scheduled, marked and proctored the state clerical test.

CAPITOL CITY CAREERS • Austin, Texas • Mar 2000 – Jan 2001

Travel and Tourism Instructor

Taught all aspects of the travel industry including geography, sales and marketing, reservations, office procedures, typing, professional Sabre, cruises, tours, international and hospitality studies.

Organized and supervised up to 16 students on a cruise twice a year.

EDUCATION

Travel and Tourism Program Graduate • Austin, Texas

TAP Test (86%)

ICTA Travel Career Development Test (94%)

Completed 484 hour program consisting of geography, sales and marketing reservations, office procedures, typing, professional Sabre, cruises, tours, international and hospitality studies.

Maintained 4.0 GPA.

Human Resources Continuing Education – 20 hours completed annually

Graduated Portsmouth School, Portsmouth UK.

SKILLS

Microsoft Office, PeopleSoft, Open Hire, Workday, Assess, iCIMS, Outmatch, eSkills, RIVS, LinkedIn, SilkRoad, Textio, SharePoint, Accurate, E-Verify and electronic I-9 systems.

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