Deepika Singh

Email: ac98zj@r.postjobfree.com

Mobile: 978-***-****

SUMMARY

* ***** ** ************ ********** with recent 6 years within Human Resource management.

Proficient in Talent acquisition, Recruitment, new hire Onboarding and stake holder relationship management.

Detail-oriented and highly adaptable self-starter with excellent communication skills, lifelong learner; flexible, resilient, inclusive and influential with strong problem solving and collaboration skills.

Able to quickly cultivate productive team and cross-functional relationships and passion for continuous process improvement and service excellence.

Organized and ethical with a passion and desire to improve the staffing environment, an intuitive ability to evaluate people.

Technical Skills: MS Word, Excel, Outlook, Visio, PowerPoint, SharePoint, Taleo & Workday

Competencies: Relationship-building, internal and external communication, stakeholder engagement, prospect research, database management and excel data analysis.

EDUCATION

Master of Business Administration, SRM School of Management, India - (2007-2009)

Bachelor of Science in Biotechnology, Bharati Vidhyapeeth University, Pune, India - (2004-2007)

PROFESSIONAL EXPERIENCE

Alkermes Inc., Waltham, MA 04/2019 – Present

Talent Acquisition Co-ordinator

Alkermes plc is a biopharmaceutical company that focuses on central nervous system diseases such as such as schizophrenia, depression, addiction and multiple sclerosis.

Responsibilities:

Managing full life-cycle recruitment process including sourcing, screening, and scheduling for 3 departments, General and Administrative (G&A), Research and Development (R&D) and Commercial.

Consulting with managers to discover staff requirements and specific job objectives and Co-ordinate requisitions and approvals.

Strategically partner with the people operations team and hiring managers and their respective teams at the sourcing stage of the recruitment cycle.

Source and contribute high-caliber prospective candidates and referral sources to job requisitions.

Initiate offer letters to candidates and move through Taleo upon acceptance or decline.

Attend recruitment events supporting college recruitment goals and summer internship program.

Post openings internally and externally on company website, social media sites and other appropriate media outlets.

Schedule 15+ interviews phone screens and onsite interviews every week, for recruiting team.

Interact with recruiting agencies for candidate communication and issue Purchase Order (PO) or Statement of Work (SOW).

Prepare and communicate interview schedule and serves as primary point of contact for candidates and internal employees involved in the hiring process.

Responsible for setting meeting and assisting candidate through onsite interview process including setting up WebEx or presentation room and managing lunch interviews.

Manage process through to candidate's first day, including but not limited to, reference checks, background and drug screens.

Responding to answer candidate travel questions, Processes and submits all candidate expense requests, Coordinate expenses and travel requirements.

Orders and maintains documentation on the background check and I9 processes

Collect and aggregate all interview feedback for hiring managers and recruiting team.

Qualify new applicants in Taleo, coordinate and administer pre-employment assessment, generate and distribute offer and acceptances letters and assist hiring activities.

Monitor pre-employment process and update team in a timely manner.

Build trust and communicate cross-functionally with several hiring teams and stakeholders.

Screen candidates to assess their qualifications, compensation needs and cultural fit.

Participate in career events and assist with college/university and internship recruitment and development program, maintaining relationships at assigned universities.

DXC Technology (an HP Enterprise) 12/2013 – 4/2019

Professional I – Recruitment/ Recruiting Co-ordinator

Global enterprises are making the shift to digital technology to produce better business outcomes, lead digital transformations for clients by modernizing and integrating their mainstream IT, and by deploying digital solutions at scale for a successful digital future.

Responsibilities:

As a part of shared services team support hiring activities across multiple business units.

Source and screen candidates and responsible for both candidate and management relations.

Interact with hiring managers to define requirements, create accurate job descriptions, map out effective sourcing strategies and set expectations for hiring within different sectors of the business.

Focus on filling open positions with a low time to fill & low submittal to interview ratio.

Provide full lifecycle labour recruitment support to the corporate functions within all divisions

Responsible for hourly and salary negotiations for sourced candidates

Coordinated phone screens, and face-to-face interviews between candidates and hiring managers

Schedule interviews, offer letters, process submitted resumes and forward to recruiting team

Assist with onboarding function across multiple business units utilizing Taleo, SAP and Workday.

Actively supporting multiple business units across, communicating through various channels to connect with customers, stakeholders, and remote teams.

Responsible for training new team members on HR, drug and background, and HRIS processes and procedures and ensure quality and TAT are prompt level / to time.

Key point of contact for background check records audit and assist in developing HR Shared Services recruiting coordinator’s transitional training program.

Interact with client facing HR Business Partners to determine best practices and processes for resolving onboarding and drug and background check related issues.

Responsible to order and maintain drug tests and background checks.

Proactively designed a drug and background requirements matrix that identified multiple client screens in a searchable document, increasing order accuracy and shortening onboarding time.

Coordinate with multiple sources to obtain necessary information and complete background checks for new hires.

Assist recruiters with troubleshooting and record keeping in GlobalSource by creating requisitions, parsing resumes, sending offer packets, and helping candidate complete applications.

Develop new methods, procedures, and tools to improve the hiring and on-boarding processes, with a focus on ensuring optimum results.

Work under very limited supervision, including resolving complex, non-routine issues.

Collaborate with client HR Business Partners to determine best practices and processes for maintaining contractual compliance.

JMA Staffing, Chennai, India 6/2012 – 11/2013

Role: Technical Recruiter

Clients: T-Mobile, Sprint, Expedia

Responsibilities:

Full life-cycle recruiting to include sourcing, networking, qualifying, assessing, attracting, compensation negotiation, reference checking, on boarding, and relationship management. This includes permanent, contract-to-hire, and temporary positions.

Sourced and recruited qualified consultants through referrals and job boards.

Expertise in sourcing consultants for Telecom and Communication clients like, T-Mobile for WA and Sprint for KS and VA region for all the kind of executive hiring requirements.

Recruited for all IT positions from Help Desk to Project Manager, Business Analyst, Network Operation Technicians, Network Engineers, QA, etc.

Worked closely with Account Managers to meet critical timelines of client needs to ensure business goals were met.

Evaluated candidates' backgrounds to match core competencies with key hiring requirements and assess motivated fit.

Delivered results using various sourcing methods including direct sourcing, internet recruiting, networking, employee referrals, and company database.

Adapt at working with all levels of internal and external clients.

Building and supporting relationships within organizations.

Define scope of ideal candidate qualifications and background.

Develop, maintain, and refresh an ongoing network of current and past contacts and sources to identify qualified candidates.

Posted openings, effectively screened resumes and conducted interviews to evaluate potential candidates against role requirements.

Responsible for preparing and debriefing candidates before and after their interviews.

Manage the presentation, selection, offer, negotiation.

Maintain relationship with customers and candidates to continue to grow sales.

Providing leads gained through phone conversations with candidates and managers.

Tata Consultancy Service 5/2011 – 3/2012

Role: Financial Associate

Client: CITI Bank, USA

Responsibilities:

Completed customer service training to learn ways to enhance customer satisfaction and improve productivity.

Answer questions regarding status of various accounts and attend to problems or complaints from customers over the phone.

Service customer enquiries determine customer needs and provide solutions with regards to their banking requirements.

Cognizant Technology Solutions, Chennai, India 3/2010 – 11/2010

Role: Media Analyst

Client: News America Marketing, Atlanta, GA

News America Marketing® is the nation’s premier marketing services company.

Responsibilities:

Assisted clients in reaching their desired markets and campaign goals by utilizing knowledge of the newspaper industry to prepare and execute various Inserts, Run on Paper (ROP), Post its notes and Polybag programs.

Expanded in-house newspaper database with the most up-to-date circulation information, zoning capabilities, specialty program acceptability, and aggressive rates to ensure that client expectations were achieved.

Primary analyst assigned to work with external companies as well as internally to gather insert and ROP capabilities with alternative newspapers (i.e. Canada, College, African American, Hispanic, and Military) to provide clients with a variety of outlets to reach their desired markets.

Carried out regular meetings and walkthrough with development team members, Project Managers and Quality analysts to better understand system functionality in order to improve quality.

Handling queries from sales team, analyzing and sending best proposals according to client requirement.

ACADEMIC ACHIVEMENTS and PROJECTS

Secured 1st prize in HR Project at SRM University

Secured 1st prize in Marketing Project at SRM University

Participation in Madras Management Association Annual Conference in 2007.

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