Social Media Marketing

Gabriella R. Mangino

Morris Plains, NJ

Cell: 914-***-****

*********.*******.**@*****.***

Education

Bachelors of Arts, English, Honors, Concentration in Professional Writing The University of Delaware, Newark, DE

Minors: Journalism, Advertising

Graduation: December 2015

Overall GPA: 3.6; Major GPA: 3.8

Proficiencies: MS Word, PowerPoint, and Access; Adobe InDesign, Dreamweaver, and Fireworks; Final Cut Pro; all major social media platforms; medical/clinical writing/editing; environmental remediation and consulting; tutoring

Experience

Technical Proposal Writer/Assistant Marketing Coordinator, EWMA, An Environmental Consulting and Remediation Firm, Parsippany, New Jersey (December 2018 to present)

Works independently to collaborate with the Marketing Department and Technical Staff to coordinate and write project- and client-specific proposals

Prepares proposals and cost estimates to meet strict deadlines while working with project managers

Organizes proposal strategy meetings and prepares proposal outlines and timelines

Prepares technically accurate and complete proposals and estimates using Quality Assurance/Quality Control (QA/QC) measures to ensure accuracy and completeness

Maintains proposal template knowledge-base and develops new templates as necessary

Enters ongoing and completed proposals into sales tracking database

Tracks and reports company proposal and sales activity on a weekly/monthly/quarterly basis

Assists the Marketing Department regarding internal and external marketing initiatives, including tracking and scheduling events and creating unique marketing materials

Develops and monitors company social media updates, including Constant Contact, LinkedIn, the company website, and the internal Wiki page

Works directly with contracted PR firm to assist with marketing initiatives

Holds membership participation in the following organizations: BCONE, NAIOP NJ (Community Action Committee), and CIANJ

Regulatory Writer, Synchrogenix Information Strategies Inc., Parsippany, New Jersey (April 2017 to November 2018)

Authored documents per client specifications, templates, style guides, and other guidance documents

Reviewed and incorporated client comments, leading comment resolution meetings as needed

Acted as a client point of contact while leading and managing internal narrative project teams

Managed multiple projects, teams, and timelines at once, across multiple clients and while working with both a domestic and global team of writers

Maintained collaborative, proactive, and effective communication with both client and internal teams

Lead narrative projects through a sophisticated Artificial Intelligence (AI) platform while assisting in its development and refinement

Developed client- and project-specific writing templates

Worked with account managers to manage and track internal project budgets and deliverable schedules

Mentored colleagues in leading patient narrative projects while developing company training materials

Served as the SPI Liaison for the Synchrogenix Philippines Inc. employee network Technical Editor, Synchrogenix Information Strategies Inc., Wilmington, Delaware (December 2015 to April 2017)

Edited documents per client specifications, templates, style guides, and other guidance documents

Maintained client document timelines and managed budget for respective tasks within a project

Maintained collaborative, proactive, and effective communication with both client and internal teams

Mentored colleagues in leading patient narrative projects

Served as the SPI Liaison for the Synchrogenix Philippines Inc. employee network Marketing Intern, Hagley Museum and Library, Wilmington, DE (Fall 2015)

Wrote news bulletins and public service announcements for events and exhibits

Managed visitor requests

Managed social media sites

Attended outreach events

Writing Fellow, Honors Program, The University of Delaware, Newark DE (Fall 2015)

Tutored 11 honors students participating in an Honors Colloquium course titled “After Photojournalism?” through four rounds of sessions

Worked with students individually throughout the semester

Helped students develop and refine their writing skills as the foundation for their honors education Editorial Intern, Westchester Magazine, Rye, NY (Summer 2015)

Fact-checked articles and other magazine content

Researched content for future publication

Carried out original reporting for blog and print articles

Attended Westchester Magazine events (such a photo-shoots) and county-wide press conferences

Assisted the stylist during the Westchester Magazine Fall Fashion photo-shoot Social Media Coordinator/Intern/Office Administrator, Better Homes and Gardens Rand Realty, Yorktown Heights, NY (Summer 2014)

Made all Facebook posts of office listings and related real estate articles

Organized and booked all of Yorktown Heights, NY’s home listings, showings, and related paperwork

Wrote online agent profiles

Transferred all files into a digital listing program, called Dotloop Contributor, New Jersey Newsroom (newjerseynewsroom.com), Middletown, NJ (Spring 2014)

Performed extensive research, conducted analysis, and wrote blog posts for over a three-month period

Was responsible for original reporting, developing aggregation posts, editing photographs, and writing headlines and photo captions that adhere to SEO principles

Routinely worked remotely, met tight deadlines, and cultivated story ideas from a concept into a post for a major news blog

Senior Mosaic Reporter, The Review, The University of Delaware, Newark, DE (Fall 2013)

Wrote articles for the human interest section of the newspaper, titled Mosaic

Operated on a one-week deadline

Covered topics including student initiatives, new professors’ experiences, campus construction projects, celebrity news, and local Newark business expansion Skills

Communicating with global clients; managing projects under rigorous timelines and under resource constraints; editing in a clinical environment; proposal writing in the environmental consulting and remediation industry; developing unique marketing copy to targeted audiences; writing to a targeted audience; thinking creatively and efficiently to execute a task; working in a team to complete complex projects; taking initiative in absence of direction; and keeping positive, focused, and professional under pressure.

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