Air Force Manager

Randal L. Gregor, MBA

**** ******** ****, ****, ** 48842 517-***-****

*********@*****.*** linkedin.com/in/randal-gregor

FINANCIAL SERVICES MANAGER / DIRECTOR

Financial Manager with over 15 years of progressive management experience. Visionary and strategic planner with extensive budget management and compliance expertise. Effective team builder leading diversified exempt and nonexempt teams. Extensive operational leadership experience with excellent analytical and problem solving capabilities.

PROFESSIONAL EXPERIENCE

Bank of America 6/1997 to 6/2018

Vice President, Financial Center Manager (2000 to 2018)

Managed all aspects and budget of an efficient and productive branch at multiple locations. Supervised and coached teams on sales techniques, service expectations and compliance guidelines. Conducted and approved quarterly and yearly performance evaluations of associates; developed and monitored individual quarterly development plans for all direct reports. Ensured completion of regulatory compliance and training specific to sales and service responsibilities.

Generated sales leads through community outreach activities and by developing business partners, while building internal relationships.

Directly worked with customers to build relationships, and satisfy their needs through the sale of financial products and services, to include personal or commercial mortgages and SBA lending also including ADA services, resulting in the production team being ranked in the top 20% in the country.

Created workforce stability by cultivating an engaged, enthusiastic, and well-coached team which led to 94% retention rate.

Managed difficult situations with customers and provided clients with information, data and advice with an average satisfaction score of 91% or higher.

Managed all training for staff that achieved a 100% on-time completion rate.

Completed monthly risk inspections and semi-annual audits with upper management and remediated expeditiously.

Communicated with upper management to review branch performance assessments and update staff on business developments in an ever changing economic environment.

Maintained all aspects of facilities management to include maintenance and all vendors.

EARLY CAREER EXPERIENCE

United States Air Force

Recruiter/Job Counselor

Placed qualified candidates in appropriate career fields based on qualifications through academic testing, physical qualifications and preferences. Recruited qualified candidates to fill job vacancies in the US Air Force.

Air Traffic Control Radar Technician

Repaired and maintained all Air Traffic Control electronics equipment.

Randal L. Gregor, MBA 517-***-**** Page 2

EDUCATION

Master of Business Administration, Finance, Davenport University, Lansing, MI

Master Certificate Human Resources, Davenport University, Lansing, MI

Bachelor of Applied Science, Business, Davenport University Lansing, MI

Associate of Applied Science, Human Resources, Community College of Air Force

VOLUNTEER AND BOARD LEADERSHIP EXPERIENCE

40 et 8 Voiture 946 Veteran’s Association, Member (2000 to Present)

State Commander (2012 to 2013), National Sous Americanism, Director (2013 to 2017), National Sous Youth Sports Director (2018-Present), National Finance Committee (2018-2019)

American Legion Post 183 (2000 to Present) Commander (7th Year Presently)

Burcham Hills Retirement Center, Board Member (2011 to 2013)

Charlotte Frontier Days, Board Member-Treasurer (2011 to 2012)

South Lansing Business Association, Member (2004 to 2010), President (2007 to 2009)

South Lansing Community Development Association, Board Member (2004 to 2005)

ADDITIONAL SKILLS AND QUALIFICATIONS

Microsoft Office 2013 (Access, Word, Excel, PowerPoint)

Instructed Mortgage First Time Home Buyer Course

Guest Presenter in Entrepreneurship College Course

Notary Public 1997-present

Business Managers Salesforce CRM

Currently completing Project Management Course

SUMMARY

After working 21 years in the banking industry I was displaced after nine branches closed. This has allowed me to look into other companies that are great organizations to be a part of. I believe that I am well rounded working in all atmospheres and with all people. That has led me to your company.

Contact this candidate