Customer Service Sales

Curriculum Vitae Of Sinegugu Zesizwe Mahlambi

Personal information

Surname : Mahlambi

First Names : Sinegugu Zesizwe

Date of birth : 30-12-1989

Country of birth : South Africa

Identity number : 891**********

Gender : Female

Marital status : Single

Health : Good

Contact number : 083*******

Email address : ac98hp@r.postjobfree.com

Physical address. : 29 Sidmouth

Bluff

Durban

Postal address : P.O Box 4612

Empangeni

3880

Education

High school : Old Mill High School

Matriculated : 2010

Subjects : English, isiZulu, Geography, Life orientation, Agricultural science, Mathematics

Tertiary Education. :Currently studying towards environmental management Degree: UNISA

Employment History

Umgungundlovu FM Afternoon drive co-host July 2015- December 2015

Researching of show content

Planning and structuring of the show

Production of the script

Compiling and conducting the Playlist

Create jingles and adverts

Staying abreast of current affairs and local and national news reports

Calling artists live to interview them on air

Umgungundlovu FM Voice over artist/ jingles for various shows July 2015- December 2015

Creating voice over for advertisements and jingles

Ackermans Empangeni Biyela center. July 2016-August 2017

Cashier: managing float, processing sales

Responsible for my own department

Organisation and selection of merchandise for my own department

Providing Customer service for queries, returns and sales

From September to end of October, I was part time at icora fm, doing the breakfast show...the job description is the same as umgungundlovu. ..then follows blue mer

Icora FM Breakfast show. September 2017- October 2017

Researching of show content

Planning and structuring of the show

Production of the script

Compiling and conducting the Playlist

Create jingles and adverts

Staying abreast of current affairs and local and national news reports

Calling artists live to interview them on air

Blue Mercury Financial Services November 2017- Current

Junior Consultant - outbound call centre for Discovery Insure Short term insurance November 2017- June 2018

Call clients

Assess clients needs

Quote clients on their possessions

Transfer to executive consultants

Senior Executive Consultant - outbound call centre for Discovery Insure Short term insurance June 2018 - current

Accept transfered calls from Junior consultants

Provide client with benefits and cover overview.

Provide premium

Obtain financial information for activation of cover

Make clients aware of terms and conditions

Assist Junior consultants with quotations

References

Mr Sboniso “kideo” Zulu( afternoon drive host )- 082*******

Mr Muzi Sibiya (station manager) – 083*******

Mr Siwa Khambule (team leader) - 071*******

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