Sales Manager

LinkedIn: https://www.linkedin.com/in/antony-villarina-mp-73037a8/

Facebook Page: https://www.facebook.com/Psychological-Development-Leadership-and-Team-Building-Facilitator-1952435064984482/?ref=aymt_homepage_panel

Academic Background

Certified Emotional Intelligence Practitioner

oGenos International (Australia)

oGenos Emotional Intelligence Assessment completed (September 2018)

Completed ISO 19001: 2015 Foundation Course

oBureau of Veritas

oMaritime Training Centre – Philippines (March 2017)

Course Diploma, Ability Profiling (APRO)

oSeagull APRO Assessor Course

oQualified in the use of the seven individual psychological test of the APRO Program

oSeagull Horten – Norway ( February 2015)

Master in Psychology, Industrial and Organizational Psychology

oGraduate School, Polytechnic University of the Philippines (April 2013)

oResearch on: “Study on Level of Motivational Factors that Drives Filipino Managers and Supervisors in Singapore”

Licensed Insurance Representative

oSingapore College of Insurance (2008)

oCertificate in Basic Insurance Concepts and Principles (June 2008)

oCertificate in Personal General Insurance (July 2008)

Bachelor of Science, Psychology

oManila Doctors College, Manila Philippines (April 2004)

oElected Student Council President (2003)

Work Experience

2014 September to Present – BSM Crew Service Centre Phil. Inc. – HR Manager

Reports to the President of the company, Fleet Directors, Training Director, General Manager and BSM Group HR Head.

The HR Manager is responsible for working with BSM Group Heads, Managers and employees to provide strategic and tactical programs, employee development and other HR specific or business.

The HR Manager serve common needs across those business, focusing on supporting employee training and development for employees.

The Human Resource staff is responsible for providing support in the various human resource functions, which include recruitment, staffing, training and development and performance monitoring.

Key responsibilities include:

For Senior Officers (Seafarers)

1. Participate in panel interview of senior officer applicants

2. Assists in evaluating the behavioral and psychological competency of senior officer applicants.

3. Provides or gives advice and assistance to the Fleet Director/s when conducting senior officer applicant evaluations.

4. Review and evaluate written materials (e.g. psychological test, character reference, records, educational and employment background) for purposes of finding factors that will help in the evaluation of senior officer.

5. Develop questionnaires and interpret test results thereof

6. Identifies strengths and weaknesses of senior officer applicants; recommends training needs for the betterment of the applicant.

7. Reviews periodically the recruitment procedures/techniques and recommends changes for improvement.

8. Prepares and present oral written reports and responds to request for information.

9. Conducts training of seafarers and coordinates special projects or meetings if required.

10. Identifies and solves procedural which hinder effective and efficient operations of the Recruitment Department.

11. Assists in evaluating the effectiveness of in-house training courses and programs for the purpose of determining whether changes need to be made to ensure appropriate behavioral/psychological development.

12. Above procedures shall also apply for other ranks or seafarers if required by the Management.

For Shore based Staff

1. Supervises and evaluates the work of HR staff in relation to shore based staff.

Studies, analyses and evaluates human resource-related issues/matters; documents findings and formulates recommendations.

Provides consultative expertise to departmental managers and supervisory personnel concerning disciplinary problems and interpretation and enforcement of rules and procedures.

Prepares and assists in the presentation of post-termination and disciplinary / arbitration cases.

Monitors application and selection of candidates for shore based staff.

2. Coordinates the activities of HR officer for purposes of ensuring all appropriate deadlines are met effectively and efficiently (e.g. reporting of new and assigned employee with POEA, submission of monthly reports for tardiness)

3. Participate in meetings that involve a range of issues for purposes of developing recommendations and/or supporting other staff.

4. Monitors and complies with personnel record keeping procedures.

5. Coordinates with all department heads the individual appraisal reports or evaluation and give recommendations thereto.

6. Develops and validates examinations used for employment.

7. Performs special assignments as per request.

8. Reviews and updates policies and manuals.

9. Directs related administrative activities including gathering of performance indicators, reports and correspondence.

10. Facilitate training and development programs for all shore based staff.

11. Lead employee engagement activities, programs, rewards, recognitions and BSM Highlight CSC PH contribution.

2014 June to Present - Arellano University – Part-time Psychology Professor

Teaching major Psychology courses

oIndustrial Psychology

oExperimental Psychology

oDevelopmental Psychology

oSocial Psychology

oPsychological Testing

oTheories and Personality

oGeneral Psychology

oAbnormal Psychology

Administer and Interprets Psychological Test

Life Coaching

Gives Career Path Planning

Conduct counseling to students (crisis counseling, career counseling, academic counseling, and etc.)

2012 June to Present – Starfisher Asia People Development Consultancy - On Call Team Building Facilitator and Leadership Consultant

Resource Speaker on Different Topics like, Attaining Happiness and Success, Understanding Changes in Oneself, Bullying and etc.

Develop team building activities, facilitate, and assist in training.

Designing and executing experiential training programs for Leadership, Communication, Teamwork, Conflict Resolution, Presentation and Sales Techniques, Collaboration, Personal Growth, Participative Meetings, and more...

2011 August to 2014 September - Canon Business Process Services - Core Trainer

Responsible for training new and existing member of the organization

Responsible for developing skill-based /soft-based training programs

2011 March to Present - Canon Business Process Services - Marketing Lead Analyst

Certified Lean Six Sigma Yellow Belt

Conduct research to complement existing database information and determine appropriate organizational hierarchy, titles, and names in targeted organizations.

Identify and nurture relationships with C-level executives, vice presidents, directors and business owners at targeted companies in targeted industry segments. In addition, there will be basic awareness calling related to trade shows, webinars and other marketing initiatives.

2008 Nov to 2011 March - Streetdirectory Pte Ltd (Online Advertising) Sales Manager (Singapore)

Work with sales team to strategise account planning and profiling of clients' advertising needs

Initiate and lead customer contract negotiations

Ensure proper coordination among Internal Teams

Monitor weekly sales team performance and lead discussion of concluded sales solution

Oversee recruitment and manpower turnover

2008 June to 2008 November - ACE Insurance Pte Ltd - Account Development Executive (Singapore)

Required to achieve Key Performance Indicators including sales, quality and operational standards

Certified in: Basic Insurance Concepts and principles / Personal General Insurance by: Singapore College of Insurance.

2007 February to 2008 May - JP Morgan Chase Bank (Credit Card Services) - Financial Advisor

Inbound telemarketing, billing and card activation

Responsible on activating new and existing accounts

Up selling Chase payment protector Plan and ID protection

2006 February to 2007 February - National Pen (Print Advertising) - Senior Account Executive

Provide direct marketing and sales support to field/distribution sales organization.

Responsible for maintaining customer, prospects and competitor databases and assessing, devising, and implementing marketing promotions

Generate new business through outbound calls and follow up on incoming sales leads.

Training and Seminars Conducted

Emotional Intelligence

Mental Health Awareness

Social Media in the Workplace

Effective Time Management

Effective Leadership and Management Style

Employee Goal Setting

Motivational Work Culture

Managing Workplace Negativity

Professionalism at workplace

Achieving Excellence

Business Writing for Professionals

Effective Communication Skills

Managing Client Relationship

Trainer Certification (Training Administration, Delivering a class and Effective communication)

High Performance Team Leadership

Coping with Stress, Anxiety and Depression

Personality Development

New Employee Orientation

Awards and Recognition

Employee of the Year 2012 – Oce Business Services

In- House Core Trainer 2011 – Oce Business Services

Employee Development and Events Officer – Oce Business Services

Outstanding Sales Manager Year 2010 – Street Directory Pte Ltd (Singapore)

Top Sales Agent 2008 – JP Morgan Chase Bank

Moments of Opportunity Award 2008– JP Morgan Chase Bank

Perfect Attendance award 2007– National Pen Philippines

Top Grosser Sales Representative 2007 – National Pen Philippines

Elected Student Council President 2003 – Manila Doctors College

Skills and Qualifications

Certified Lean Six Sigma Yellow Belt

Strong Background experienced in organizational training and development

Strong Leadership skills

Experienced in Lead Generation, B2B sales, Customer service and negotiations with decision makers at many levels

Demonstrated ability to build new territories and expand opportunities

Participated in sales functions within various organizations

Able to quickly respond to market conditions

Known for consistent reliability

Have over eight years’ experience in Business Process Outsourcing.

Have experienced working in training and employee development.

References

Available upon request

Contact this candidate