Larryetta Laneaux

Slidell, LA

ac98gd@r.postjobfree.com

228-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Receptionist/ Tax Preparer

Liberty Tax Service - Slidell, LA

December 2018 to Present

Greeted clients assisted clients with application process. Gathered information from client to prepare taxes. Referenced IRS guidelines for the 2018 year. Prepared taxes assured Audit protection. Kept daily balance sheet and number of transactions. Maintained a accurate cash bank for assigned shift. Responsible for accepting payments and correct change.Operated office machinery, fax, copier. Multi phone line, transferred calls, message retrieval for out of office coworkers. Cleaned office daily. Knowledgeable of clients needs. Kept confidential records on clients. Used conflict resolution to solve issues that arose.

Assistant Manager of Operations

Curo Financial - Gulfport, MS

April 2014 to Present

Assist customers with online over the phone and walk in applications. Knowledgeable of excel, word and Microsoft program. Handle large volumes of customers and cash payouts. Teller duties including processing loans, loading and unloading ATM knowledge of products and services sales and collections. Maintained an accurate cash bank for assigned shift. Responsible for accepting and posting payments on guest accounts. Reconciled bank according to variance policy. POS transactions, answer multi phone line, operate fax and copy machine. Provide excellent customer service to each client. Explain contracts and process loans.

Veterans Transitional Housing Coordinator

Hands Across America - New Orleans, LA

January 2014 to January 2015

Conducted post Katrina home inspections for CDBG/ Mississippi block grant within Federally approved guidelines set forth by Federal Emergency Management Agency. Drafted home inspection reports including recommended repairs and estimated costs. Also cased managed families into safe, secure permanent housing. Worked closely with Habitat for Humanity, Road Home Louisiana, American Red Cross, Salvation Army to assist in further needs of survivors medical, financial, spiritual and housing. Case Coordinator for displaced

Camp Restore Hope - New Orleans, LA

February 2010 to April 2012

Performed Human Resource duties including background checks, urinalysis and reference checks. Scheduled daily activities for all onsite volunteers. Planned and implemented weekly and daily travel routes to get to clients in a timely manner. Performed inspections on homes gathering accurate data, information and photos of home. Enter clients confidential information into CAN database. Revisited homes to evaluate progress and clients well being. Coordinated resources of local area services providers to meet clients needs.

Lutheran Episcopal Services Mgt

Client Recovery Specialist - Bay Saint Louis, MS

November 2008 to March 2009

Assisted walk in clients with application process, continual monitoring of hurricane recovery process. Responsible for contacting clients to meet at the structure to do a visual onsite inspection. Responsible for mailing packages, receiving incoming mail. Generated reports to forecast upcoming grants, attended monthly meeting with city officials to report and attend to needs of the community. Worked according to FEMA / local state building guidelines. Performed home inspections interior and exterior photos of damages. Reported repairs or rehabilitation needs. Prepared detailed descriptions of dwellings and premises.

Disaster Case Manager

American Red Cross - Gulfport, MS

June 2006 to November 2008

Provided immediate relief for Hurricane Katrina Survivors. House to house interviews and inspections. Kept detailed records of client status. Assisted clients in the recovery process followed up with outside resources. Presented cases to various organizations for review for additional funding, spiritual needs and mental health.

Leasing Agent

Vincent Properties - Bay Saint Louis, MS

March 2003 to August 2005

Verify and follow up on applications including resident screening. Prepare leasing agreements. Show apartments and answering prospective residents questions. Enter all tenants confidential information into Yardi database. Develop long lasting relationships with current residents. Excellent communication skills including conflict resolution. Maintain online ads and signage for available units. Familiar with HUD, Section 8, and Federal low income housing tax credit guidelines. Accurately post payments and provide receipts to tenants. Inspect apartment s once a month or when needed to access need some of tenant. Answer phones, transfer calls, answer back line when it re rings. Clean office daily including dusting, sweeping and mopping.

Education

Associate in Human Services

Pearl River Community College

Skills

Disaster Recovery (6 years), Certified Nursing Assistant (8 years), Key Holder, Customer Service, Cocktail Waitress (5 years), Barista (3 years), Microsoft Word, Microsoft Office, Receptionist, Excel, Filing, Inventory, Sales, Marketing, Management, Team Building, Time Management, training, Guest Relations Experience, Section 8

Certifications/Licenses

National Disaster Training Program

Present

Disaster Mental Health

Present

OSHA 10

Present

HAZWOPER 40 hr

Present

Hazmat

Present

DisasterHousing Inspector

Present

Certified Nursing Assistant (CNA)

February 2004 to August 2009

Provided patient care

FEMA National Flood Insurance Program

October 2018 to May 2019

Driver's License

Meter Reader

Additional Information

Certified Tax Preparer

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