Robert A. DiMeo

*** **** ******, **** ** Woburn, MA 01801 Home: 781-***-**** Email: ac98fi@r.postjobfree.com SUMMARY OF QUALIFICATIONS

Course Development Develop high quality courseware to support new and existing products, including assessment. Decrease course time to market by applying various course development skills. Provide strategic direction for the organization's curriculum to meet customers’ educational needs and support the company's business objectives, including participation on a core team development committee. Course Delivery Consistently achieve high customer satisfaction by identifying different learning styles and adjusting delivery to effectively transfer knowledge. Product Application/Support Successfully maintained high customer satisfaction by supporting both pre- and post- sales customers, including benchmarking, performing product demonstrations, supporting customers both on-site and via phone/email, and testing pre-released features to insure a high quality released product. Leadership/Team Player Increase department productivity by successfully leveraging cooperation and communication between various management levels. Solicit and incorporate feedback from internal and external sources.

Technical Competence Product expertise: Oracle Big Data Discovery, Oracle Endeca Information Discovery, Endeca Latitude, InFront, PageBuilder, CAS, MDEX, Workbench, ViewCentral LMS, Chip2Nite, Physical and Design Compiler. Technical proficiency: Camtasia, Articulate, MadCap Flare, Confluence, Jira, Git, Bitbucket, WebEx, Zoom, XML, HTML, Java, EQL/SQL. Attended Friesen-Kaye

& Associates’ “Instructional Techniques & Designing Instruction” workshop. PROFESSIONAL EXPERIENCE

TraceLink, Inc., North Reading, MA 2017 - 2018

PRINCIPAL INSTRUCTIONAL DESIGNER

• Developed eLearning videos, hands-on troubleshooting exercises and instructor-led courses for various TraceLink products.

• Created new and updated existing topics in the TraceLink Knowledge Center; managed and updated the Services and Service Partner Knowledge Centers.

• Collaborated with the Technical Communications team to merge Knowledge Center topics into the new Help Center.

• Mentored new instructional designers.

Oracle, Inc. (formerly Endeca Technologies), Cambridge, MA 2007 - 2017 PRINCIPAL TECHNICAL CURRICULUM DEVELOPER (2011 – 2017)

• Developed eLearning videos, simulations and courses for various Oracle products including new Getting Started with Oracle Endeca Information Discovery instructor-led course.

• Managed and created all curriculum projects for the new Latitude product line as lead developer.

• Led the transition to Oracle curriculum development processes.

• Updated the product courseware for various point releases in collaboration with instructors, delivery manager and product management.

SENIOR TECHNICAL CURRICULUM DEVELOPER (2007-2011)

• Created courses for all Endeca products including serving as lead developer for Implementing Core Technologies, PageBuilder, CAS, MDEX performance, Administration Fundamentals & Workbench.

• Planned and built curriculum paths for the various users of Endeca’s products in collaboration with manager, product management and delivery teams.

• Crafted and documented development and delivery processes with the curriculum development team.

• Co-created and delivered Endeca Bootcamp and Partner training, and user group training. Self-Employed, Woburn, MA 2006-2007

INDEPENDENT CONSULTANT/CONTRACTOR

• Provided consulting services to a variety of clients, including testing new technology and software applications for a Fortune 500 company.

• Expanded technical skill set through self-learning of Perl, C++, and Visual Basic. Silicon Dimensions, Inc., Marlborough, MA 2004- 2006 SENIOR FIELD APPLICATIONS ENGINEER

• Identified leads and pursued potential customers in the Eastern US in collaboration with sales and marketing. Led technical demos at trade shows, pre- and post-sales customer sites, and via the Web.

• Successfully completed product evaluations with potential customers resulting in sales within 6 months of hire. Supported Tier 1 prospect through evaluation phase resulting in customer's intent to purchase.

• Designed and maintained the Chip2Nite training workshop for multiple software releases. Collaborated with R&D to produce accurate users' manuals for each release; tested pre-release versions to provide QA.

• Wrote application notes on key subjects to educate users on different methodologies and best practices. Synopsys, Inc., Marlborough, MA 1999 - 2003

SENIOR TECHNICAL INSTRUCTOR - WORLD WIDE APPLICATIONS & SERVICES

• As lead developer, worked with R&D and business unit to develop and deliver accurate information to customers. Designed and maintained the Physical Compiler (PC) workshop for multiple software releases.

• Developed and delivered training workshops for ASIC design tool products with high customer satisfaction.

• Maintained an active dialog on internal forums and mentored new employees to facilitate their assimilation. Cadence Design Systems, Chelmsford, MA 1997 -1998

SOLUTIONS ENGINEER

• Contributed to the Deep Submicron (DSM) business unit’s floor planning, place & route, and timing analysis tools. Visited customer sites to analyze needs to enable appropriate delivery of support and services.

• Attained certification to develop & teach the Design Planner customer training course receiving consistently high levels of customer satisfaction. Composed a user guide for a customized Design Planner interface.

• Key member of team tasked to implement a customized hierarchical floor planning methodology. COMPASS Design Automation, San Jose, CA & Burlington, MA 1991 -1997 PHYSICAL DESIGN PRODUCT SPECIALIST (1996-1997)

• Successfully completed benchmarks leading to purchases of COMPASS' PathFinder place and route tool.

• Reviewed and tested pre-released features and recommended enhancements to the product line.

• Wrote recommendations and guidelines to help guide physical design product users. SENIOR APPLICATIONS ENGINEER (1993-1996)

• Supported full product line for customers throughout North America including several major accounts.

• Provided pre-sales application support for both Eastern and Central region customers.

• Developed the automatic test logic insertion product demo and presented the synthesis, floor planning, and full ASIC flow product demos for trade shows.

APPLICATIONS ENGINEER (1991-1993)

• Exclusively trained customers and new employees worldwide to use COMPASS' ASIC design tools.

• Developed and maintained training for new software releases, provided debugging and customer support. Raytheon Company, Missile Systems Division, Tewksbury, MA 1984 -1991 ELECTRICAL ENGINEER

• Provided system support for the U.S. PATRIOT Organization Maintenance Trainer including sole responsibility for developing 147 operational software procedure files.

• Implemented test methodology for 2 ASIC chips & developed and maintained VLSI microcell libraries.

• Led group of 3 engineers in writing test requirement specifications and generating test vectors for an interface, an analog 110, and a digital signal processing module. EDUCATION

Completed -70% of coursework in MSEE program University of Lowell, Lowell, MA Bachelor of Science in Electrical Engineering (BSEE) Union College, Schenectady, NY

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