Andreal Montgomery

*** ***** *****

Darlington, SC 29532

843-***-****

ac98f8@r.postjobfree.com

Summary

Store Manager with extensive experience in quality store management. Major strengths in daily operations, telephone etiquettes, field collections, and marketing. Reliable, well organized professional with outstanding attendance Reputation for completing assignments and goals with high production and quality service.

Employment:

Check N Go, Bennettsville, SC March 2015 to August 2019

Store Manager

Accurately determine loan values based off of a comprehensive credit analysis.

Successfully manage customer accounts with outstanding collection practice on past due accounts.

Prepare and deliver daily bank deposits, accepted customer payments, processed loans, and complied with company policies and procedures.

Prepare and analyze company reports and communicated information as necessary to management.

McLeod Regional Hospital, Florence, SC April 2013 to 2015

Secretary

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Complete forms in accordance with company procedures.

Compose, type, and distribute meeting notes, routine correspondence, and reports.

Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.

Assurant Group, Florence, SC August 2009 to February 2013

Customer Service Representative II

Strong understanding of mortgage and banking products (Fidelity, MSP, CCW)

Actively assist customers who have experienced loss/damage to their property in processing claim funds from their mortgage insurance companies.

Maintain average talk time and adherence of no less than 98%.

Responsiveness to client service levels and deadlines.

Land-Air Transportation, Hartsville, SC March 2007 to August 2009

Import / Export Controller

• Maintained records and reports of wastepaper for the recycling plant.

• Successfully operated a multi-line computer dispatch system.

• Ensured communication of all vehicles and machinery operated via two-way radio for employee safety.

• Made necessary referrals to appropriate staff regarding job safety and implantation.

Rent A Center, Florence, SC February 2001 to October 2006

Executive Assistant Manager

• Supervised eight to ten employees.

• Reviewed expired accounts and communicates with customers to promote timely payments

• Maintained account accuracy for the company’s database on applications and current/past due account activity. Distributed print materials and made outbound calls for prospective new clients.

• Delivered, assembled, installed and picked up merchandise as required.

References:

1. Danny Thomas 843-***-**** Friend

2.Tracy Green 843-***-**** Friend

3.La Christa Poole 843-***-**** Sister

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