Customer Service Representative
Resume:
TUSDAE BARR
Houston, TX 77079
*************@*****.***
Summary of Qualifications
10+ years experience in Customer Service, Clerical, or Data Entry. Work History
Self Employment May 10, 2010- July 1, 2019
Multiple assignments
• Set appointments with potential clients to provide business needs
• Negotiated contracts
• Emailed, faxed, and called to keep clients on schedule
• Made 60+ outbound calls to clients a day
• Managed client files
Robert Half Office Team April- July 2019
Multiple Contract Assignments
• Made 60+ outbound calls a day to customers
• Explained different payment plan options to customers
• Provided excellent customer service
• Answered all incoming phone calls and directed them to correct point of contact L.T.D. FINANCIAL SERVICES, Houston, Texas Jun 09, 2017 - Oct 16, 2017 Collector
● Arranged debt repayment or establish repayment schedules, based on customers' financial situations.
● Advised customers of necessary actions and strategies for debt repayment
● Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts. Immerge Data and Communications, GREENWOOD VILLAGE, Colorado Feb 09, 2016 - May 09, 2016 Sales Agent/ Regional manager
● Checked to see if clients are eligible for free government assistance in communications
● Scheduled meetings with non-profit organizations to help with community resources to their clients
● Create events in different areas of Houston to help families who need government assistance
● Conduct phone interviews for pre-qualification; Conduct job interviews;
● Placed employees in different locations to sign future clients. Organized payroll. World Performances Inc, KATY, Texas Oct 01, 2015 - Feb 15, 2016 Community Coordinator
● Coordinated with partners to prepare and execute educational and social programs for community
● Ensured all engagements and events are attended to; Maintain relationships with collaborative partners and cultivate new ones
● Networked with other organizations to ensure successful events; Communicate with all parties using technology i.e. the use of computers for emailing and research, fax, copying machines etc. Extended Stay America, HOUSTON, Texas
Guest Service Representative
May 01, 2013 - Aug 01, 2013
● Greeted, registered, and assigned rooms to guest of hotel
● Made and confirmed registrations.
● verified customer credit, and established how the customer will pay for accommodations;
● kept records of room availability and they accounts manually by using computers as well as pay charges
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