Dental Assistant Customer Service
Resume:
AMANDA B. STEPHENS
Lake City, FL 32025
*******.********@*****.***
OBJECTIVE: I want to learn and gain experience in this company and be an asset for your team.
EDUCATION
Dental Assistant in Dental Assisting Jacksonville, FL
Certification in Expanded Duties of Dental Auxiliary Personnel July 1987-March 1988; Full-TIme
Florida Gateway College Lake City, FL
Associates Degree June 1983-June 1986;Full-Time
Columbia High School Lake City, FL
High School Diploma May 1982;Full-Time
WORK/VOLUNTEER EXPERIENCE
Great Expressions Dental Centers Saint Augustine, FL
Dental Assistant September 2017-Present;Full-Time
Assisting customers by answering questions and concerns, setting up operatory and surgery suite for planned dental procedures, cleaning dental efficiently and in a timely manner, preparing dental medicaments and impression materials per manufactures’ instructions, pass instruments correctly, keeping operative filed clear of debris and retracts oral tissues, use four hand dentistry concepts in all intra-operative procedures, assists in specialized dental procedures, maintain routine and specialty dental equipment per standards, exposing standard and specialty dental imaging in traditional and digital formats, modifying dental imaging settings to achieve the images as requested by provider, using safety techniques when using or retaking dental images, completing imaging request within the assisted time frame, able to set up and reprocess reusable medical equipment for all equipment, using proper infection control procedures, disinfecting oral appliances, preparing instruments for transfer to Sterile Processing Services for sterilization, initiating computerized progress notes, assisting dentist in charting findings and treatment plans in patient records, modifying care as necessary by patients age and ability.
Amazing Smiles Lake City, FL
Dental Assistant January 2016-September 2017;Full-Time
Greeting patients and assisting by answering questions and concerns, setting up all dental equipment for dentist, assisting with answering phones and scheduling appointments, following up with appointments to patients, assisting with treatment plans and completing insurance verifications, inventorying dental supplies for accuracy, ordering supplies when inventory is low or needed, using safety techniques and following orders as assigned.
Columbia Correctional Institute (CCI) Lake City, FL
Administrative Dental Assistant June 1991- December 2015;Full-Time
Assisting inmates by answering questions and concerns, setting up operatory and surgery suite for planned dental procedures, inventorying dental supplies for accuracy, ordering supplies when inventory is low or needed cleaning dental efficiently and in a timely manner, preparing dental medicaments and impression materials per manufactures’ instructions, pass instruments correctly to dentist, keeping operative filed clear of debris and retracts oral tissues, use four hand dentistry concepts in all intra-operative procedures, assists in specialized dental procedures, maintain routine and specialty dental equipment per standards, exposing standard and specialty dental imaging in traditional formats, modifying dental imaging settings to achieve the images as requested by provider, using safety techniques when using or retaking dental images, completing imaging request within the assisted time frame, able to set up and reprocess reusable medical equipment for all equipment, using proper infection control procedures, disinfecting oral appliances, assisting dentist in charting findings and treatment plans in patient records, modifying care as necessary by patients age and ability.
The Uniform Shop Lake City, FL
Manager May 2000-September 2003;Full-Time
In charge of hiring new employees and training, managing the schedule and distributing schedules to employees, ordering new inventory and displaying on showroom floor, helping customers with any questions they may have, maintaining a professional and smooth operation, managing payroll, QuickBooks, inventory reports, sales tax reports, and completing all assignments by owner.
Dr. Robert E. Marks, DDS Lake City, FL
Dental Assistant March 1988-June 1991;Full-Time
Assisting dentist in all dental procedures, completing X-rays, developing and mounting, managing inventory and ordering supplies when low or needed, answering the phone, scheduling patients for appointments and follow-ups, insurance billing confirmations, confirming accounts for accuracy, organization charts, communicating with patients and making them feel comfortable during their visit, Completing all duties of Dental Assisting and following orders/duties from management.
LEADERSHIP/SKILLS
Supervising position in guiding and providing leadership among fellow employees.
Basic skills including mathematical, comprehension, computer literacy and customer service skills.
A positive attitude, very reliable, always on time, demonstrates responsibility, honesty and integrity,
Fast paced learner and always striving to be the best.
AWARDS/HONORS
Scholarship Recipient of FGC Lake City, FL
CERTIFICATIONS
Certification of Dental Assisting Jacksonville, FL
REFERENCES
JASON WILLIAMS 386-***-****)
SARAH MERRIMAN CRAIG 386-***-****)
TIFFANY GILLIAM 386-***-****)
JERRY H. CHEESMAN 386-***-****)
Anything else available upon request.
Contact this candidate