Assistant Customer Service

VIVIEN LUMOCSO PACHO

**** ***. * ******, **** – 092******** – ********@*****.***

Position Desired: Administrative Tasks, Cashier and/or Fruit Picker.

VIRTUAL ASSISTANT ONLINE

Maintaining Company’s Server

PERFORMANCE SUMMARY

Excellent in Microsoft Word and attention to details. Knowleagable in Smartsheet, Onedrive, Power Point, remotely.

PROFESSIONAL EXPERIENCE

Collums Construction, Central City Millwork, New Orleans

Virtual Assistant Online 04/23/2018- present

• Weekly Reports

• PDF conversion

• Daily Skype with Employer

VIRTUAL ASSISTANT ONLINE

Providing excellent Customer Service.

PERFORMANCE SUMMARY

Discretion is a must to protect customer’s privacy. Excellent in Microsoft Word and attention to details.

PROFESSIONAL EXPERIENCE

New Media Services, Ground Flr. Standard Factory Bldg. 1, PEZA Compound, Loakan Rd. Baguio

Virtual Assistant Online 08/01/2016- 04/20/2018

• Live Chat Support

• Email Responder

• Excellent Customer Service

WAITRESS/CASHIER

Record of delivering timely and courteous food service.

PERFORMANCE SUMMARY

Very friendly and customer service-oriented Waitress with more than one year related experience in food service and hospitality field. Skilled in guest interaction, menu and food preparation and mixing and serving beverages as per request. Adept at maintaining inventory of stocks.

PROFESSIONAL EXPERIENCE

Golden Cowrie Native Restaurant, Ayala Centrio, CDOC

Waitress/Cashier 08/20/2014 - 02/10/2016

• Greet and escort customers to their tables

• Present menu and provide detailed information when asked

• Taking customer orders and delivering food and beverages

• Communicate order details to the Kitchen Staff

• Serve food and drink orders

• Deliver checks and collect bill payments

• Carry dirt plates, glasses and silverware to kitchen for cleaning

OFFICE SECRETARY

Accuracy, discretion and good attention to details.

PERFORMANCE SUMMARY

With initiative and good problem-solving skills in the industry of Law as an Office Secretary. Self-motivated and can stay calm while multitasking under pressure.

PROFESSIONAL EXPERIENCE

CRBC Law Offices and Realty, 101-E 2nd Floor Velez Bldg. Corrales Avenue, CDOC

Office Secretary 01/20/2014 - 06/30/2014

• Greet and receive a visitor.

• Receive and relay telephone message.

• Prepare statistical reports.

• Manage spreadsheets.

• Schedule meetings and arrange conference rooms.

• Alert Lawyer about cancellations or new meetings

• Prepare confidential and sensitive documents.

• Arrange for outgoing mails and packages to be picked up.

• Maintain hard copy and electronic filing system.

VIRTUAL ASSISTANT ONLINE

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PROFESSIONAL EXPERIENCE

Zoom Etc., Internet Marketing, New Orleans, Louisiana USA

Virtual Assistant Online 03/2013- 09/2014

• Experienced in uploading pictures in Dropbox and Asana

• Experienced in logging in remotely and edit files

EDUCATION

CAPITOL UNIVERSITY, Cagayan de Oro City Oct. 2011

Bachelor of Science in Nursing

IMPORTANT DOCUMENTS

PASSPORT: P3618138A valid until 07 JUL 2022

NBI: P200IV3N98-RX470748 valid until 19 DEC 2018

REFERENCE

Mark Fernando Quililan, Operations Manager, Golden Cowrie Native Restaurant, CDOC

Edgar Cabanlas, Lawyer, CRBC Law Offices and Realty, CDOC

Don Stevenson, New Orleans, Louisiana USA

Hal R. Collums, New Orleans, Louisiana USA

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