Customer Service Support

Job Description

REGULAR GRADUATES ONLY

Principal Purpose of the Job:

The team provides Docketing, Paralegal and Admin support to the customers and offers a variety of services such as Docketing, US and International Prosecution support, Filing activities, IDS & Reference Management, Proofreading and other Paralegal Support work.

The purpose of the role will include:

Provide prosecution support in US and International Prosecution

IDS & Reference Management solutions (Duty to Disclose Prior Art)'

Docketing Support to US and International Prosecution for Patents

Docketing Support to the Trademark Team

Patent Proofreading

Main Accountabilities:

Reviewing all PTO documents and validating the Bibliographic data available in IPMS

Preparation of IDS Packages to be filed with USPTO Patent/Trademarks Docketing Support

Filing of Applications

Patent Proofreading

Other Paralegal support in Patents and Trademarks

Perks and Benefits

Best in the Industry (salary + Lucrative Incentives + Transport + Meals)

Industry TypeKPO / Research / Analytics

Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations

RoleAssociate/Senior Associate -(NonTechnical)

Employment TypeFull Time, Permanent

EducationB.Sc in General, B.Sc in Environmental science, B.Sc in Bio-Chemistry, B.Sc in Maths, B.Sc in Biology, B.Sc in Microbiology, B.Sc in Botany, B.Sc in Chemistry, B.Sc in Physics, B.Sc in Computers, B.Sc in Statistics, B.Sc in Zoology, Post Graduation Not Required, Any Postgraduate in Any Specialization, Doctorate Not Required

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