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Manager Branch

Location:
Bethlehem, Free State, South Africa
Posted:
September 03, 2019

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Resume:

CURRICULUM VITAE

OF

SETENANE RAJONG SIMON SETH

PERSONAL DETAILS

Surname : Setenane

Names : Rajong Simon Seth

Date of birth : 23 July1983

Identity Number : 830-***-**** 082

Physical Address : 678 Wilgepak

Harrismith

9871

Mobile Number : 073***-**** / 073***-****

Nationality : South African

Health : Good

Marital Status : Married

Dependant : 3

Driver’s License : Code 8

Vehicle : Own Reliable Car

Languages : Sotho, Zulu, & English

LANGUAGE PROFICIENCY

LANGUAGE’S

SPEAK

READ

WRITE

English

Good

Good

Good

S.Sotho

Good

Good

Good

Zulu

Good

Good

Good

EDUCATIONAL QUALIFICATIONS

LAST SCHOOL ATTENDED : MMATHABO S. SCHOOL

LAST GRADE ATTENDED : GRADE12

Year obtained : 2000

TERTIARY QUALIFICATIONS

Traineeship Obtained : 2006 – 2007 (ITG INDIA)

WORK EXPERIENCE

Liberty Life (02 December 2017 to date)

About Liberty Liberty is a progressive African wealth management group which, for more than fifty years, has delivered innovative long-term solutions that assist customers to achieve financial stability in their chosen lifestyles and throughout their life cycles.

I work with a team of 15 Sales Representatives and we cater most parts of Free State and Northern Cape

We sell all life policies from Life Cover, Investment and Funeral and Retirements. We render financial advice to the individuals and companies who needs one.

Finbond Mutual Bank (14 December 2014 to 15 December 2017)

Finbond Mutual Bank is a leading South African Financial Services institution that specializes in the design and delivery of unique value- and solution-based savings, credit and insurance solutions tailored around depositor and borrower requirements rather than institutionalized.

I was responsible for the financial, business, marketing and people management for the branch operation.

Financial Management

-Continuously manage and monitor branch performance with regards to the following.

New business loan advances

Interest Revenue

Fee Income

Branch Expenses

Age Analysis

Provisions and impairments

Business/Compliance management

Compliance implementation as determined by the Executive management

NCA Compliance as per lending policies

Ensure collection adherence as per company policy

Monitor potential fraud in the branch and liaise with H/O

Manage and maintain a 100% branch operation and report on daily, weekly, monthly bases.

Sales and Marketing Management

Develop and implement Sales and Marketing plans to improve branch performance

Measure plan effectiveness and implement correct actions where required

Actively focus on marketing and across sell of non-loan products

People Management

Manage, motivate and monitor branch personnel and the performance

Ensure active 360% communication with H/O and Area Manager

Decision making and problem solving in the branch

Manage and train Staff regularly on new products and also refresher courses

Bridge Loans (03 October 2011 to 12 December 2014)

Bridge Loans is a financial services company which is a division to Onesys Group Ltd which mainly operates with Loans, Mobiles, and Insurance.

MY RESPONSIBILITIES AS BRANCH MANAGER ARE:

Appointment of Consultants

Branch and personnel management

Performance monitoring, evaluation and feedback

Discipline, corrective actions and poor work performance management

Leave and absence management

Training, development and coaching of direct subordinates / employees

Coordinate and monitor the training, development and training of consultants

Application and implementation of supporting service policies. (HR, Finance, IT)

General safety and health of workers

Branch and operational management

Goal management of the branch

Management of work methods, procedures, policies and reporting

Utilization of resources (people and equipment)

Give reports and general feedback to Area Manager

Maintain good customer service and customer liaison branch, including management of assigned customer queries

Expense management systems

Identifying the gaps and needs of the branch

Identifying workflow

Blue Group Holdings Ltd (25 September 2007 to 29 September 2011)

Blue is a financial institution which operates in 13 African countries. The company is focused on providing a comprehensive and flexible products range, endeavoring to create financial freedom for its clients. The company has a range of eight products, which are designed to meet client’s needs.

I worked as the Branch Manager and my key performance areas includes marketing & branding, monitoring a well professional client care, insuring operational target, administrating values learning and growth, and implementing good human resource management . I have been working for the company since September 2007 to date.

Nomad Adventure Tours (16 March 2007 to 24 September 2007)

The company started over 15 years ago and has always been a leading example in adventure holidays. They remained a developmental force in the sector of African tourism, while still retaining the magic that saw them grow so successfully. Nomad Company was forged the old fashioned way - from almost nothing.

I have worked as a Junior I.T Technician and have been exposed to a number of projects within the company. This has built my understanding of Internet Marketing, mainly on the importance of I.T and Marketing because we designed a system that allowed a client in making reservations on the net.

iTG Software Engineering India (Pvt).Ltd (01 July 2006-February 2007)

Trainee (AIESEC) in Networking & Sales Departments

The company specializes in design, development and deployment of sophisticated call processing solutions that require a high degree of integration across diverse platforms. They also cater to embedded solutions and software development for other Telecommunications services. The company provides a wide portfolio of solutions and services: Customer Contact, Multi-Location solutions via VoIP (Voice over IP), Interactive Voice Response solutions, and Fax-on-Demand. iTG India is the part of TeleSyrnegy Research (U.S) Inc. The U.S based is a leading provider of IP-enabled office communications solutions.

My responsibilities were to design, implement IVR’s and generating company reports. I was also involved in the Sales & Marketing department. I worked with the marketing department of the company, whereby I had to source out new clients and implement a monthly marketing plan that will assist the company to nurture the current relationship with existing clients, and also have a market breakthrough to have attention of new clients.

REFERENCES

Name : Mr. Neil Awumey

Company : Capitec Bank (Taung Branch)

Position : Branch Manager

Tel : 053-***-****

Mobile Number : 079-***-****

Name : Mr Coennie W. Boshoff

Company : Bridge Loans

Position : Area Manager

Mobile Number : 083-***-****

Name : Ms. Cindy Botha

Company : Finbond Mutual Bank

Position : Area Manager

Telephone : 082-***-****



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