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Employee Relations Social Media

Arlington, VA
September 03, 2019

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Tia Lockett **** Harkins Rd Lanham, MD 301-***-****


Talent Acquisition Personnel Training Facilitation Project Management Organizational Development Organizational Goals & Metric Implementation Developing & Delivering Analysis Reports Payroll Processing Employee Relations Delivering Team, Departmental and Cross-functional Presentations 4 years of experience analyzing statistical data SYSTEMS

Advanced proficiency with Microsoft Office Suite/ 365 Proficient with HR software (HRIS / HRMS): ADP Workforce, iCIMs, Paycom, Docuvantage, Cornerstone, Clear Company, myStaffingPro, PeopleSoft Proficient with Project Management software: Microsoft Dynamics NAV (ERP), Microsoft Power BI (Business Analytics) Zoom GovWin


The Chicago School of Professional Psychology

● Master of Industrial/Organizational Psychology (M.A.): April 2016

Related Courses: Job Analysis & Employee Selection, Professional Development, Organizational Culture and Design, Ethics, Managing Organizational Behavior, Training and Development, Organizational Leadership, Statistics, Survey Design

Related Coursework: •Designed and facilitated trainings •Developed ethical selection measurements (structured interviews, multiple choice assessments) •Developed recruiting and retention strategies •Developed, issued and analyzed surveys

(employee behaviors, employee attitudes, training evaluations) •Researched trends regarding diversity in the international workforce •Researched Equal Employment Opportunity Case Law Hampton University

● Bachelor of Arts in Psychology (B.A.): Hampton, Virginia: May 2012 HR Certification Institute – HRCI

● Professional in Human Resources (PHR): Anticipated - October 2019 PROFESSIONAL EXPERIENCE

FM Talent Source - Silver Spring, MD

Project Manager/ Business Analyst (07/2017-Present) September 2016-Present

● Strategically and independently managed projects from inception to completion

● Supervise teams in day to day operations and project work

● Maintain stakeholder relationships with government agency CORs (contracting officer representatives) and finance teams as a point of contact for 50+ contracts

● Streamline and document processes in order to improve PMO (Project Management Office) team efficiency

● Internally manage two of the company’s largest contracts (OHS, DoEd.), totaling over $32 million in awarded funds

● Attend client visits to evaluate client expectations, employee workload, budget and team strategies

● Develop performance expectations and create performance reports for employees

● Ensure sufficient operational support is provided to projects

● Work with Project Management team and HR department to resolve employee relations issues

● Track all contract award expenses, burn rates, and deliverables to prevent exceeding available funding

● Complete project funding requests and project budget proposals

● Plan employee appreciation events for large (over $5 million) contracts to award teams that consistently exceed goals

● Manage quality control for the invoicing process and any invoice resolution processes for all of the company’s active task orders

● Research, analyze, and gather data for proposals related to contracts and potential business development opportunities

● Identify, qualify, and provide capture management for federal government programs of significant value (totaling $1 billion) managing a rolling triage of potential accounts

Human Resources Coordinator (09/2016-07/2017)

● Assisted recruiters with sourcing for dozens of government awards using our Applicant Tracking System (ATS) and various social media sites

● Managed benefits administration programs and benefits broker relationships with other members of the HR team

● Sent out, retrieved, and evaluated position applications and on-boarding documents via the company ATS

● Maintained HRIS system

● Administered and evaluated skill based tests

● Conducted background checks and reference checks

● Assisted the HR Generalist with the onboarding process

● System Administrator for Integrated Time and Attendance System (ITAS)

● Executed and distributed bi-weekly payroll report

● Assisted in developing new goal setting and performance evaluation process

● Managed data collection and integration process for company-wide migration to new ERP system (Microsoft Dynamics NAV)

● Facilitated training for new systems

● Drafted SOPs for newly implemented systems and processes

● Coached and Mediated employee relations issues between staff, management, and clients Greenpeace - Washington, DC

Human Resources

September 2015- April 2016

● Managed full-cycle recruiting processes (engagement marketing, job announcements, applicant screening, interview process, applicant selection, applicant onboarding, orientation) for positions on all levels of the organization within the 17 U.S. offices

● Used innovative recruiting methods, including social media and career fairs, in order to diversify our international applicant pool

● Performed applicant reviews through ATS, iCIMS, ActiveCore, and various job boards

● Developed visual aids for meetings and training sessions regarding wellness initiatives, benefits, diversity, legal compliance and performance review systems

● Assisted in planning and facilitating a national all-staff diversity and inclusion training

● Assisted in planning team building activities for interns and staff employees

● Conducted a detailed analysis of the organization’s benefits education methods and proposed improvements that were implemented in future benefits information sessions

● Assisted in managing and coordinating FMLA, parental, and sabbatical leaves

● When the organization discovered a need for wellness programs, I served as a facilitator for the wellness ambassador group in order to guide and manage the project

● Verified I-9’s and new hire paperwork

● Managed personnel files through HRIS (Docuvantage and ADP Workforce) in compliance with labor laws

● Audited personnel files submitted from other departments

● Prepared orientation and new hire materials

● Managed performance review systems

● Assisted with the configuration of and transition to new performance review system, ClearCompany, in order to improve professional development strategies

● Managed ticketing system for employee inquiries and/or issues regarding benefits administration, time & attendance, performance reviews, separations and terminations.

● Monitored and assisted with resolution of employee relations issues Younrich Career Services - Remote

Human Resources Assistant

September 2014- September 2015

● Kicked off the recruiting process with job postings, resume reviews, applicant tracking, scheduling interviews, co-interviewing candidates, and extending employment offers.

● Guided candidates through online computer testing and informed applicants of their application status

● Coordinated employee development, and training initiatives

● Assisted with the on-boarding process; including new hire orientation, preparing orientation packets and workspace setup

● Managed personnel records

● Monitored and assisted with resolution of employee relations issues

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