Shonali

Customer Relationship Management/Inside Sales/ Business Development

Address: #****, ******* *******, ****** **-C, Chandigarh 160047 CCoonnttaacctt NNoo..:

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Profile Snapshot

Persuasive communicator; uses consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales.

Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating customer interest. Quickly learn, master and sell new product offerings. Education

Duration : 2012 - 2016

Course : Bachelors in Technology (Computer Science) Institution : Rayat & Bahra Institute of Engineering & Biotechnology affiliated to Punjab Technical

University

Duration : 2010 - 2012

Course : Senior Secondary (12th – Non Medical)

Institution : Govt. Model Senior Secondary School, Sector 33-D, Chandigarh

Duration : 2009 - 2010

Course : Secondary (10th)

Institution : D.A.V. Public School, Sector 8, Chandigarh Technical Skills/ Key Skills

Sales Skills

Results-driven

Strong Communication skills

Networking Skills

Cold Calling & Telephone Sales

Project management

Agile Methodologies: SCRUM & KANBAN

Hands-on experience on Yodiz, Smartsheet, Time doctor, Zoho CRM

Counselling proficiency

Built trust and advise accordingly

Work Experience

Period : October 2018 – Present

Company Name : Northstar Safety Systemz Pvt Ltd., Chandigarh Designation : EHSE Assurance Manager

Company’s Profile

Nothstar Safety Systemz specializes in offering the entire gamut of Environment, Health, Safety and Energy (EHSE) services.

Key Deliverables

Pitching new clients, making client-specific sales presentations to prospective clients

Closely interact with the Safety Officers / Safety Heads / CEOs / Decision Makers for EHSE Activities

Tracking sales goals and reporting results as necessary.

Coordinating with the team on lead generation through a different channel

Maintains professional and technical knowledge by establishing personal networks

Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies

Ensure targets are delivered through proper work management

Maintaining client key accounts

Working on Zoho CRM Software for lead to deal and deal to order conversion.

Work with the team to achieve organizational targets. Period : October 2016 - August 2018

Company Name : Igniva Infotech Pvt Ltd., Chandigarh Designation : Project Coordinator

Company’s Profile

Igniva Infotech provides web & app developing, designing, digital/email marketing, content management and other related services.

Key Deliverables:

A competent professional with a year experience in Scrum Management & Project coordination.

Act as Scrum Master for multiple scrum teams and help team to meet the deadline.

Daily Scrum meeting with CTO and other scrum team leads to ensure the development is on right track.

Handling team of 120 employees in various platforms. Ensure that every resource is utilized in perfect manner.

Assist team with making appropriate commitments through User story selection, task definition Identify and remove impediments.

Ability to manage cross-functional team of mobile app developers (IOS, Android, JS, Game) designers and QA to deliver the project on schedule timeline.

Analyse and prioritize the User Stories, Backlog Management and Continuous delivery of features

Ensure preparation of necessary documentation and submission of Project status reports to management CEO & CTO.

Ensure the development team are implementing the core agile principles of accountability, prioritizing the task, Collaboration & communication and release quality work.

Use project management tools to monitor working hours, budget, plans and money spend and project downloads such as, Time doctor.

Period : January 2016 – June 2016

Company Name : Chandigarh University, Chandigarh

Designation : Admission Executive

Key Deliverables

Develop and give presentations about University at various high schools and community college events.

Conduct informational sessions with parents, students, and counselors on the admissions process.

Provided telephone support services to those in need.

Provided after-hours and weekend support.

Training and Certifications

Manual Testing from Bebo Technologies

Six weeks industrial Training from C-DAC

Six months industrial training Webcom Systems Pvt Ltd., Chandigarh

Contact this candidate